Booked an excursion as came here for a cruise and really truly wanted to go to a lighthouse above…read moreall else. Was very saddened unable to go due to my ship running very late. That aside, and despite my utter disappointment, Alaska Galor Tours, or whatever of the three companies officially did this, knocked it out of the park, from the naturalists Coral and Nick, to Captain Anise or something, it was all ship shape and wonderful. We learned a number of facts and other information about sharks, whales, and local wildlife. On the trip we saw a pod of Orca's playing and frolicking for us then found pack of four humpback whales feeding in same area, not bubble feeding. Nick was able to identify three of the whales, one of them was a female whale that had 6 babies in last 7 years. Hats of to the crew and shore staff that coordinates all this. While I am very disappointed didn't get to the lighthouse am grateful they rescheduled us and refunded the price difference. When come back to Alaska will likely book another route with this group. Do recommend.

Very misleading excursion. We booked the Private Van Tour with Driver - 14 Passengers through…read morePrincess for $750, based on the description that it was a customizable private Juneau tour and that additional entrance fees might apply depending on destinations selected. What was not disclosed is that nearly every stop outside downtown Juneau came with an additional $4-$5 per person charge, even for locations that are free and have no admission fee. We didn't receive this information until after boarding the ship, just three days before the tour. For a group of ten, these extra charges added up quickly -- we were even told that stopping briefly to take a photo at the whale statue would cost an additional $50. That is not an "entrance fee." It's an undisclosed surcharge for basic sightseeing stops, and it fundamentally changes the value of the excursion. The $750 base price did not provide the kind of private, customizable tour the listing suggests -- it mostly covered the vehicle and driver while requiring additional payments for most destinations. When we raised concerns, the response from the operator was essentially "too bad." We cancelled the trip and booked with a tour operator that didn't charge bogus fees. I would not recommend this operator to anyone.

Very accessible Visitor Center with views of the Glacier just a short distance from the bus and…read moreshuttle drop off location. Visitor center has an elevator to the 2nd floor that provides insight, views, and toilets. If in Juneau via a cruise ship you can access the park via both shore excursions and tour operators. No real complications on May 5, on that clear dry day, though 5 cruise ships were in port making the park entrance busy with both tourists and transports. It was a nice way to see a glacier, but the initial park area was crowded, so do not expect to escape from the bustle of tourists unless you explore deeper into the park.

Extraordinary! If you are in Juneau or coming into port from a cruise, you need to come here! I…read moreactually went at the end of April. It was raining, but just bring an umbrella! EXPERIENCE: You must do the Nugget Falls trail. It's flat, easy, and takes you to the waterfall in less than a mile. The waterfall is stunning. You will be very close to the glacier from there! The trail itself is a fairy tale. Greenery, ferns, moss, rocks, and small waterfalls surround you. You will want to stop and take pictures of everything! OVERALL: This is almost an emotional experience. I want to go back one day and I'm so grateful I was able to experience it.

Five star experience with Autumn and Captain Lee! Quite an informative and knowledgeable crew. The…read moresafety briefing was thorough and the boat was clean and organized. Autumn clearly has a passion for whales and gave us enough education to fuel our fire for the animals. We saw calves and Sasha and we were treated with the experience of a whale breaching right in front of the boat! Overall a wonderful experience and looking forward to another tour with ATA! Also to mention the wonderful salmon bake! Fresh fish and live music with covered seating and a creekside view. The short hike to the waterfall was fun too! Special shout out to our wonderful bus driver too! She drives the "sunshine" bus and while her name escapes me, her impression does not! She pointed out an eagle's nest, told stories of the legendary wolf Romeo, and gave us a quick but detailed history of the town. Bonus that she's from our neck of the woods!

Many moons ago I went on a raft ride in Alaska. I love the experience so when we were headed back…read moreas a family I felt it was a must do. The company was very efficient. Getting us immediately suited. Getting us separated in groups for the rafts. Issue: i understand the weight balance but my four year old was placed on the outside and it made for a nerve racking trip for me holding on to him for dear life! My issue- our tour guide. Nice and strong but I couldn't understand anything he was telling us because I was in the front and he has a very very thick accent. I feel like my oldest did not get the experience I hoped for because of the language barrier. Aka she didnt learn anything. Overall, it's beautiful and fun. But cold. We did get wet. It's still Alaska and still amazing. Still suggest.

We got 21 people visiting Juneau on 8-17-2010 by Princess Cruise…read more We pre-arranged a 4-hour tour with Juneau Sightseeing Tours. Mr. Bob Harris provided 3 vans with himself, his lovely wife and another gentleman as drivers/guides. The tour was wonderful and informative. At $55 per hour, the overall cost is cheaper than the bus tour provided by the cruise ships. Since we did not travel with other people, we got all the flexibility to go and stop any time. We visited Mendelhall Glacier (Hiked to the nearby waterfall), Macaulay Salmon Hatchery, Downtown Juneau and Shrine of St. Therese (just OK). The best thing of the tour was that they took us to a secret spot to see the salmons in the creek. It's so close that we actually picked up a couple salmons and took pictures. This would be the unforgettable memory for both the kids and adults. I highly recommend Juneau Sightseeing Tours. Check out their wonderful website @ http://www.juneausightseeingtours.com/main.html?src=%2F Thank you, Bob, Ginetta and the other gentleman.

At the Norwegian Bliss Excursion desk, we asked the attendant what was worth doing if we were only…read moregoing to do one. She said the glacier boat tour, and it did not disappoint! Allen Marine Tours was fantastic. The boat picked us up directly from the ship as we were leaving Juneau around 1pm, and brought us back around 6pm. That really extended the day in a nice way. The boat moved at a relaxed pace through Stephen's Passage and into the Endicott Arm. The weather was glorious, something money can't buy! The scenery as we passed miles of coniferous rainforest and snow covered peaks was absolutely incredible. So calm and quiet, we never saw a single cabin or human on the shore. I felt so relaxed I napped twice. The guides were energetic and friendly, and very knowledgable. They interacted warmly with the guests, took pictures and answered every single question. They weren't in a hurry. When two bears were spotted, they stopped the boat for several minutes. The onboard snacks were actually -- dare I say it -- inexpensive! The crew provided coffee and hot chocolate free of charge, as well as warm donut holes. We spent a substantial amount of time up close to the glacier, probably close to an hour. We saw it calve several times. It's so massive and gorgeous, you don't understand the scale until you're close to it. Overall, worth every penny. Allen Tours made it special, relaxed, warm and memorable. It was the highlight of our trip.

Sailed via the Norwegian Encore as a solo doing the Mendenhall Glacier & Whale Quest, applied $50…read moreexcursion credit. Easy transport to the Mendenhall Glacier though the entrance was very busy with 6 cruise ships in port that day. Short walk to the visitor center, watch your time closely if doing a hike into the park, we had 4 guests not returning to our bus can only hope they used a related bus at departure time for the transfer to Statter Harbor. Not exactly a retreat into nature because of the crowds but still a nice stop. Not a long drive to Auke Bay, Statter Harbor and our transfer to the Whale Watching Boats. My excursion was on May 5th, weather was dry, and mostly clear. Complimentary warm beverages, and some nibbles were provided, plus other food and beverages for purchase, clean bathrooms, and sheltered seating on decks 1 and 2. Found my insulated jacket, gloves, and binoculars all useful, but even being sheltered it was cold on deck 2. The binoculars were helpful to view the humpbacks that we sighted, but so was the gps of my phone to know where the boat was in relationship to its surroundings, we sailed up the Saginaw Channel. In my opinion the sailing component makes sense if you enjoy the idea of a cruising the channel, with marine sightings as a bonus. Overall a good experience with the crew proving insights into this area of Alaska during Whale Watching component. Got back to my cruise ship post normal dinner service, but the Encore extended buffet hours, and I grabbed some food via the Local / Pub.

Explore Juneau is a solid car rental service that offers reliable transportation to get around…read moreJuneau. If you're coming in on a cruise, they will pick you up at the front of the cruise terminal and bring you over to the rental car area. They offer a wide variety of vehicles to choose from such as sedans, SUVs, jeeps and I believe mini vans too. Their prices are affordable and I highly recommend.

Very friendly staffs, the process of renting and returning car is easy. We had so much fun driving…read morearound Juneau with our baby! They are right next to the Carnival port which is convenient. Will definitely do it again if we ever cruise to Juneau in the future.

From MENDENHALL GLACIER to CRUISE port…read more Just wanted to share my story here is the pointers to get the quick over view: -Cheaper than the "bus tour" -May be cheaper than Lyft -Convenient -Courteous -Call ahead to see if they have a vehicle that fits everyone in your party -The taxi can pick you up in the parking lot nearest to the visitor center. Lyft has a designated pick up and drop off that is farther away. People the Taxi might be Cheaper!! Used the taxi from Mendenhall Glacier to our cruise. I checked on Lyft and it would have cost $78 (around 5 pm) for our party of 6. I called Juneau Taxi and the person speaking to me was kind, patient and informative. I asked if she could give me a quote for two stops and suggestions for a place to buy heels. Then I asked how long it would take for a taxi to get to us. I saw a taxi and told her I would call back if he was waiting for someone. As I was approaching his van another group came up to him. Thankfully the operator I was talking to earlier radio someone to drive over just in case. Carlita (taxi driver) was waiting for us :) as I was approaching her she asked if I was Kimberly. Just before we got into the taxi a man approached our driver and asked how much it cost to get back to the ship and she quoted give or take $45. We had 6 people in our party and we comfortably fit in to the van. He got charged $70 PER PERSON!!!! He was sitting with other people he didn't know and waiting for the bus. I forgot to pack my heels for formal night. Carlita had a suggestion to buy heels and asked over the radio where we should go. Someone over the radio suggested Alaskan Dames Consignment. Omg, this store had so many cute well taken care of items. The heels that I bought looked like it never had been worn. I had to will my self not to go crazy and only buy what I came for. This impromptu stop cost $5. In total it cost us $50. Carlita asked us if we finished shopping and suggested Alaska T-shirt's. It was a good suggestion because it was near the cruise ship and offered a variety of items. Overall it was worth it for us. This was our second time coming to Mendenhall Glacier. First time we use a bus shuttle to and back. We booked it when we got off the ship. This time we used the public bus $2 each person to get there over a mile walk from port to bus stop. When you get to the bus stop it's over a mile walk to get to the visitor center.

Dispatch sent a car that wouldn't fit our group and then was rude about it. Wouldn't use them again.read more

I highly recommend this taxi service Karla took us to the glacier while telling us about this…read morebeautiful places she was fun very knowledgeable of Alaska her vibe was contagious. She is amazing.

We called Glacier Taxi and Tours from Mendenhall Visitor Center asking for a ten person van. They…read moresaid no problem, 10 minutes. 20 minutes later we call again asking about the status of the van. They said it's on the way. (They didn't give us a cab number, unfortunately.) We called again after 30 minutes and they said they don't have any cabs available and tried to give us another number to book with someone else. We luckily managed to hail a van that had just dropped off a group so we didn't have to deal with Glacier Taxi and Tours' incompetence any more.

Great whale watching tour, saw whales within minutes. Great instructors who gave lots of…read moreinformation and the ride to and from the the cruise ship was great. Would highly recommend!

I haven't even been on my August 6th tour yet and i am regretting my decision. After waiting two…read moreweeks for a confirmation, I received a text today (May 2019) stating that they missed us. My tour is on August 6th. I am beginning to think I may have wasted over 100 dollars on this tour.

Julia and Kendall were amazing! Our boat driver did an amazing job finding the whales and giving…read moreus a close, but safe experience! We love kayaking and this experience was out of this world! Just incredible. We saw humpbacks and orcas! Highly recommend this company!

Great place definitely a must do when your in the area . Or just make a point yo go to Alaska and…read moreexperience it first gand