Very misleading excursion. We booked the Private Van Tour with Driver - 14 Passengers through…read morePrincess for $750, based on the description that it was a customizable private Juneau tour and that additional entrance fees might apply depending on destinations selected. What was not disclosed is that nearly every stop outside downtown Juneau came with an additional $4-$5 per person charge, even for locations that are free and have no admission fee. We didn't receive this information until after boarding the ship, just three days before the tour. For a group of ten, these extra charges added up quickly -- we were even told that stopping briefly to take a photo at the whale statue would cost an additional $50. That is not an "entrance fee." It's an undisclosed surcharge for basic sightseeing stops, and it fundamentally changes the value of the excursion. The $750 base price did not provide the kind of private, customizable tour the listing suggests -- it mostly covered the vehicle and driver while requiring additional payments for most destinations. When we raised concerns, the response from the operator was essentially "too bad." We cancelled the trip and booked with a tour operator that didn't charge bogus fees. I would not recommend this operator to anyone.

Booked an excursion as came here for a cruise and really truly wanted to go to a lighthouse above…read moreall else. Was very saddened unable to go due to my ship running very late. That aside, and despite my utter disappointment, Alaska Galor Tours, or whatever of the three companies officially did this, knocked it out of the park, from the naturalists Coral and Nick, to Captain Anise or something, it was all ship shape and wonderful. We learned a number of facts and other information about sharks, whales, and local wildlife. On the trip we saw a pod of Orca's playing and frolicking for us then found pack of four humpback whales feeding in same area, not bubble feeding. Nick was able to identify three of the whales, one of them was a female whale that had 6 babies in last 7 years. Hats of to the crew and shore staff that coordinates all this. While I am very disappointed didn't get to the lighthouse am grateful they rescheduled us and refunded the price difference. When come back to Alaska will likely book another route with this group. Do recommend.

If you're visiting Juneau, the hike to Mendenhall Glacier and Nugget Falls is an absolute must. The…read moreviews are breathtaking from start to finish, and seeing the glacier up close with Nugget Falls cascading beside it is something you won't forget. Money-saving tip: Skip the expensive excursions and take the Juneau Capital Transit bus from downtown to Dredge Lake Rd., which is the closest bus stop to Mendenhall. From there, it's about a 1.7-mile walk to the Visitor Center, followed by an easy 1.5-mile hike to Nugget Falls. The trail is well maintained and suitable for most people. The bus costs just $2 each way. Be sure to bring exact change or download the Token Transit app from the App Store to pay your fare. The bus system was easy to navigate, and we had no trouble figuring it out. In my opinion, this is one of the best values in Juneau. You get the same incredible glacier views and unforgettable experience that many people pay hundreds of dollars for on organized excursions. If you're comfortable walking a few miles, this is absolutely the way to do it!

Very accessible Visitor Center with views of the Glacier just a short distance from the bus and…read moreshuttle drop off location. Visitor center has an elevator to the 2nd floor that provides insight, views, and toilets. If in Juneau via a cruise ship you can access the park via both shore excursions and tour operators. No real complications on May 5, on that clear dry day, though 5 cruise ships were in port making the park entrance busy with both tourists and transports. It was a nice way to see a glacier, but the initial park area was crowded, so do not expect to escape from the bustle of tourists unless you explore deeper into the park.

Exceptional canoe trek to Mendenhall Glacier with Charlie from Texas. Tremendously interesting…read moredetails about wildlife and glaciers, delivered with passion and excitement. strong, confident canoe guide.

Jason was the best guide! He had a ton of knowledge, stories, (and jokes of course!)…read more Absolutely recommend. The rapids were fun for a beginner like myself and the views speak for themselves.

We got 21 people visiting Juneau on 8-17-2010 by Princess Cruise…read more We pre-arranged a 4-hour tour with Juneau Sightseeing Tours. Mr. Bob Harris provided 3 vans with himself, his lovely wife and another gentleman as drivers/guides. The tour was wonderful and informative. At $55 per hour, the overall cost is cheaper than the bus tour provided by the cruise ships. Since we did not travel with other people, we got all the flexibility to go and stop any time. We visited Mendelhall Glacier (Hiked to the nearby waterfall), Macaulay Salmon Hatchery, Downtown Juneau and Shrine of St. Therese (just OK). The best thing of the tour was that they took us to a secret spot to see the salmons in the creek. It's so close that we actually picked up a couple salmons and took pictures. This would be the unforgettable memory for both the kids and adults. I highly recommend Juneau Sightseeing Tours. Check out their wonderful website @ http://www.juneausightseeingtours.com/main.html?src=%2F Thank you, Bob, Ginetta and the other gentleman.

At the Norwegian Bliss Excursion desk, we asked the attendant what was worth doing if we were only…read moregoing to do one. She said the glacier boat tour, and it did not disappoint! Allen Marine Tours was fantastic. The boat picked us up directly from the ship as we were leaving Juneau around 1pm, and brought us back around 6pm. That really extended the day in a nice way. The boat moved at a relaxed pace through Stephen's Passage and into the Endicott Arm. The weather was glorious, something money can't buy! The scenery as we passed miles of coniferous rainforest and snow covered peaks was absolutely incredible. So calm and quiet, we never saw a single cabin or human on the shore. I felt so relaxed I napped twice. The guides were energetic and friendly, and very knowledgable. They interacted warmly with the guests, took pictures and answered every single question. They weren't in a hurry. When two bears were spotted, they stopped the boat for several minutes. The onboard snacks were actually -- dare I say it -- inexpensive! The crew provided coffee and hot chocolate free of charge, as well as warm donut holes. We spent a substantial amount of time up close to the glacier, probably close to an hour. We saw it calve several times. It's so massive and gorgeous, you don't understand the scale until you're close to it. Overall, worth every penny. Allen Tours made it special, relaxed, warm and memorable. It was the highlight of our trip.

Sailed via the Norwegian Encore as a solo doing the Mendenhall Glacier & Whale Quest, applied $50…read moreexcursion credit. Easy transport to the Mendenhall Glacier though the entrance was very busy with 6 cruise ships in port that day. Short walk to the visitor center, watch your time closely if doing a hike into the park, we had 4 guests not returning to our bus can only hope they used a related bus at departure time for the transfer to Statter Harbor. Not exactly a retreat into nature because of the crowds but still a nice stop. Not a long drive to Auke Bay, Statter Harbor and our transfer to the Whale Watching Boats. My excursion was on May 5th, weather was dry, and mostly clear. Complimentary warm beverages, and some nibbles were provided, plus other food and beverages for purchase, clean bathrooms, and sheltered seating on decks 1 and 2. Found my insulated jacket, gloves, and binoculars all useful, but even being sheltered it was cold on deck 2. The binoculars were helpful to view the humpbacks that we sighted, but so was the gps of my phone to know where the boat was in relationship to its surroundings, we sailed up the Saginaw Channel. In my opinion the sailing component makes sense if you enjoy the idea of a cruising the channel, with marine sightings as a bonus. Overall a good experience with the crew proving insights into this area of Alaska during Whale Watching component. Got back to my cruise ship post normal dinner service, but the Encore extended buffet hours, and I grabbed some food via the Local / Pub.

Explore Juneau is a solid car rental service that offers reliable transportation to get around…read moreJuneau. If you're coming in on a cruise, they will pick you up at the front of the cruise terminal and bring you over to the rental car area. They offer a wide variety of vehicles to choose from such as sedans, SUVs, jeeps and I believe mini vans too. Their prices are affordable and I highly recommend.

Very friendly staffs, the process of renting and returning car is easy. We had so much fun driving…read morearound Juneau with our baby! They are right next to the Carnival port which is convenient. Will definitely do it again if we ever cruise to Juneau in the future.

From MENDENHALL GLACIER to CRUISE port…read more Just wanted to share my story here is the pointers to get the quick over view: -Cheaper than the "bus tour" -May be cheaper than Lyft -Convenient -Courteous -Call ahead to see if they have a vehicle that fits everyone in your party -The taxi can pick you up in the parking lot nearest to the visitor center. Lyft has a designated pick up and drop off that is farther away. People the Taxi might be Cheaper!! Used the taxi from Mendenhall Glacier to our cruise. I checked on Lyft and it would have cost $78 (around 5 pm) for our party of 6. I called Juneau Taxi and the person speaking to me was kind, patient and informative. I asked if she could give me a quote for two stops and suggestions for a place to buy heels. Then I asked how long it would take for a taxi to get to us. I saw a taxi and told her I would call back if he was waiting for someone. As I was approaching his van another group came up to him. Thankfully the operator I was talking to earlier radio someone to drive over just in case. Carlita (taxi driver) was waiting for us :) as I was approaching her she asked if I was Kimberly. Just before we got into the taxi a man approached our driver and asked how much it cost to get back to the ship and she quoted give or take $45. We had 6 people in our party and we comfortably fit in to the van. He got charged $70 PER PERSON!!!! He was sitting with other people he didn't know and waiting for the bus. I forgot to pack my heels for formal night. Carlita had a suggestion to buy heels and asked over the radio where we should go. Someone over the radio suggested Alaskan Dames Consignment. Omg, this store had so many cute well taken care of items. The heels that I bought looked like it never had been worn. I had to will my self not to go crazy and only buy what I came for. This impromptu stop cost $5. In total it cost us $50. Carlita asked us if we finished shopping and suggested Alaska T-shirt's. It was a good suggestion because it was near the cruise ship and offered a variety of items. Overall it was worth it for us. This was our second time coming to Mendenhall Glacier. First time we use a bus shuttle to and back. We booked it when we got off the ship. This time we used the public bus $2 each person to get there over a mile walk from port to bus stop. When you get to the bus stop it's over a mile walk to get to the visitor center.

Raul is kind. He picked me up when I called at a location and then scheduled a second time to pick…read moreme up later and texted me he arrived 10 minutes earlier than scheduled. His rides are the most expensive transportation I've experienced globally! On first ride less than 10 minutes for $43 he asked for tip and I said kindly no. On second ride I asked how cost was calculated and rather than explaining he offered to drop from $43 to $25 which is kind but also I'm unclear why prices are so high. He also recommended I get to airport 2 hours early and I was only person in line and am now sitting here with enough time to write this review rather than enjoying an ice cream and outdoor Juneau views

One of few at airport yesterday. Personable. Beyond helpful with luggage. Taxi, shuttle, and tour…read moreaervice.

I highly recommend this taxi service Karla took us to the glacier while telling us about this…read morebeautiful places she was fun very knowledgeable of Alaska her vibe was contagious. She is amazing.

Great whale watching tour, saw whales within minutes. Great instructors who gave lots of…read moreinformation and the ride to and from the the cruise ship was great. Would highly recommend!

I haven't even been on my August 6th tour yet and i am regretting my decision. After waiting two…read moreweeks for a confirmation, I received a text today (May 2019) stating that they missed us. My tour is on August 6th. I am beginning to think I may have wasted over 100 dollars on this tour.

We went to Norris Glacier with ABAK and it was amazing!!!! The air, water, and land combination…read morewas incredible!!! Seaplane to the glacier landing. Packraft to the glacier and walk on Norris glacier. Every bit was fantastic. Everything was very organized with exceptional service.

Liz at the kayak rental shop in Auke Bay definitely went above and beyond! She was very friendly,…read moreprofessional and very knowledgeable. She fixed the rudder on my kayak with ease even though it was a complicated repair. Thank you Liz!