We booked this tour from a third party excursion company, but man I am glad that they put us on…read morethis tour. At first it was okay experience, we got on a school bus that brought us to Mendenhall Glacier Visitor Center, we got only one hour to walk around, it was good but wish that we have 30 more minutes. We did see the Nugget Fall, it was amazing. Then they brought to do the Whale watching, this was amazing, we have the perfect weather. The boat that we were on was nice and clean, also it was steady that no one just seasick or anything. At a moment our boat captain did couple of faster turns, it felt great didn't even felt like anything happened. Yes we saw lots of whales and it was great to see our tour guide and captain excited with us to see the amount of whales. Also once we stopped we were able to go outside of boat to see the whale. The best part is really our Captain Austin, he was amazing. My elderly mom was not able to move that much so he make sure that we parked the boat on the side where she can watch it. Also, with his great experience he can predict around when or where the whale will come out. It was amazing. The tour group with Jake the party bus and our captain Austin, they are some of the best. Also we were cutting close to get back on the cruise, Jake dropped us off right in front of the cruise with 15 mins left to spare.

Everything We…read morearrived 4 minutes late no attendant then left us. Then attendant showed up told us we could next tour but missed counted and had to turn around the bus and remove us. No willingness to refund. Stay clear definitely a poor 3rd party tour company.

Disappointing and Overpriced Halibut Charter Experience Our…read moreexperience was poor to average. We are a family of four with two girls, ages 11 and 14, and this charter was not a good fit for us this past August, 2025. We were surprised to learn that guides were not allowed to help reel in the fish until they could actually see it at the water line. When fishing for halibut, the line is dropped over 300 feet with a two-pound weight to reach the bottom. Between the weight, the depth, and the rocky waves, it was nearly impossible for our daughters--and admittedly myself--to reel in a fish without assistance. For the price we paid, and after several conversations with the owner before booking, we were disappointed this was never explained upfront. It would have been helpful to know this charter was not ideal for families with kids or teens. We were also frustrated by the lack of basic amenities. The toilet on board was broken, leaving only a bucket with no toilet paper as the option. For almost $2,000, this felt unacceptable. No bottled water or beverages were provided, and the only snack was a single granola bar for a five-hour trip. For a premium charter, this fell far short of expectations. Another disappointment was with the fish processing. We paid the owner in advance for our three fish to be filleted and shipped home, only to be asked again for our credit card later to cover separate shipping charges. This was never made clear and felt misleading. Lastly, we did not catch our limit, and both the guide and captain repeatedly mentioned that a large fishing competition had just taken place in the area over the previous three days. Their exact words were: "It's not good fishing today, it's been way overfished the last few days and it will take about two weeks to get the halibut back to this area." It left us questioning why guests were still being booked at full price when conditions were known to be poor. In the end, we spent a lot of money for what turned out to be an average experience, with limited access to fish and very little in the way of customer service.

Great customer service - Adam and Andrew are true professionals that will guide you in the best…read morepossible direction for fishing and whale watching. Adam is responsive, trustworthy and despite it not being the best time for fishing we came away with a great experience and memories to last a lifetime.

Had a great time out with Dale, Aiden and the team seeing Humpback whales today!…read more We booked through our cruise line, and the price felt a bit steep, but the crew delivered on the experience and it felt well worth it. We saw other ships out on the water that seemed a lot rougher in condition, and just less professional, so I'm glad that we paid a premium to be on the ship that we were on! I'd definitely recommend booking with this team, they also seem to be a subcontractor for Juneau Lighthouse Tours, so booking with them may work as well.

We were on the Polaris with Captain Dalton, and unfortunately the experience was disappointing…read more They'll tell you they're following the whale-watching rules, but our boat stayed much farther away than the other boats in the area. I can't imagine all of the other operators were breaking the rules. Even with 25× zoom on my phone, I couldn't get clear photos, and binoculars were almost required. Whales are plentiful in Alaska, so finding them isn't the issue--the viewing distance is. Staying so far away made this much less exciting than other whale watching tours I've been on. I would choose a different operator next time - sadly we don't know when will we be back to Alaska.

Great trip with Captain Jon on the Petrel July 21 and 23. Jon and deck hand Dillion were very…read morepolite and professional. Jon put us on halibut limit and several salmon both days. Great trip. Thanks

Captain David and Jack were amazing!! We booked an 8 hour salmon and halibut fishing excursion and…read moreasked if they could find 1 or 2 more people to go out with us on the date of our tour so that the price would go down a bit since originally we only had 3 people. Captain Mike found us one other person to go which dropped our prices by around $20/PERSON. They were a little late starting the day because they had to pick up the other passenger from his cruise ship. Captain Mike said not to worry because they would keep us out longer to compensate for the lost time, which he did. Once we arrived at the first fishing spot, Captain David gave us a brief but thorough tutorial on how to reel in the big fish without hurting ourselves (backs) and tiring yourself out since we would be reeling from depths of 250-300 feet. This info was more valuable than I can tell you!! We went to 6 or 7 halibut fishing spots in the AM, then fished for salmon in the afternoon. We had a good catch overall for the day. Captain David event called out to his whale watching friends to find out if there were any whales to see that day. He took us over to where we might find them, but they were not around. He then took us to see some local sea lions up close and bald eagles in their natural habitat along the water. I appreciate the extra effort! When we got back to the dock, Jack gave us a masterclass on cleaning and filleting the halibut, rock fish, and cod we wanted to take with us to eat for dinner. He then gutted and beheaded the rest of the fish so they would be lighter for processing by the pound. Big Jim's suggested a fairly priced processing plant that froze our freshly caught fish and shipped it directly to our homes. --We had a great experience with Big Jim's Charters and will definitely book them when we return to Juneau and tell all of our friends to do the same! Thank you :-)

Where do I start. Jayleen's Alaska is hands down one of the best whale/wildlife tour in Alaska…read more Jayleens boats are small and more personalized for a better experience. Holding only 6 guests it makes viewing so much more relaxed as you're not fighting for positions on a bigger boat. You have more of a one on one experience. They also supply you with some binoculars if you didn't bring yours. If you're a photographer this is a great way to get some amazing shots without jockeying for positions to shoot. Great for families as the captains are very knowledgeable about the area and what nature it has to hold. I've been fortunate to be a guest for 3 trips now. Just getting back last week from an amazing tour with Capt Alana. Also got to experience her new boat Naughty Girl. All of Jayleens boats are top notch amazing quality boat's. And transportation from the ship to marina was easy. Pick up is right across the street at the Red Dog Saloon (Side note had a good burger there for lunch after the tout) Seen a lot of whale activity with tail slapping and jumping we only had 3 people on board for this trip so it was like my own boat. Seen whales, eagles, seals porpoise and even a bear on the ride back to town. I'd 1000% recommend Jayleen and her team for an amazing tour in Juneau.

Man, this is the best tour I've ever experienced! Luke Holton was our Captain. Very experienced &…read moreknew just where to find the humpback whales bubble net fishing. It was amazing. About 15 whales working together to feed. They ended up getting so close to our boat we could have touched them!! Fantastic experience!

Best whale watching out there! Ask him a question about whales and see if he doesn't know the…read moreanswer! We saw Bubble Netting- (we didnt know what it was until he told us- but I can tell you it is something to make even the biggest National Graphic enthusiast green with envy!) And his wife prepares food for the trip and makes unreal homemade brownies! A once in a lifetime adventure- unless you book it again :) He is amazing - one of the biggest reasons we will miss Alaska! Thank you for teaching us everything we learned about whales today :) we will never forget it.

From the owner: Custom whale-watching tours, Eco-touring, water-taxi service.read more

Statter Harbor is located in Auke Bay, plenty of boats are docked here, whale watch cruises departs…read morefrom here, limited parking lot, a fewer limited free time, pay by the hour for the four hours, or USD 5 for 5-24 hours. One extremely slow restaurant with at least 45 minute turn around for your food/drink order during the tourist season.

Fantastic trip and very knowledgeable crew. Saw what we came for on a great cruise to Alaskaread more

We went on an Alaskan cruise and decided not to book any excursions through the cruise line. When…read morewe docked in Juneau, we decided to wing it and find a whale-watching tour and a way to see the glacier. There were several options available when we got off the ship, and luckily, we chose the right one! The bus was nice, and the whale-watching boat was great. It was clean, had plenty of seating, and the staff was incredibly friendly. They made the experience fun and interesting, and we were lucky enough to see whales! Our bus driver was also fantastic. He was very friendly, shared lots of history about the area, and pointed out bald eagles along the way. The captain of the boat was also super friendly, and they even provided snacks during the tour. The tour also took us to see the glacier. They dropped us off and gave us a specific time to meet back up, then picked us up and brought us back to the ship. We made it back to the ship on time, which was important since we were on a cruise. If I ever come back to Juneau, I will definitely use this company again. Next time, I'll know exactly who to book with in advance! Five stars all around! Ps. I also took pictures of whales that we've seen. We were able to see six, but I took the pictures with my other phone.

We had an amazing experience with Liquid Alaska Tours on the Canoe & Hike to Mendenhall Glacier!…read moreOur guides, Joe and Sophie, were outstanding from start to finish. Communication was excellent from the moment we were picked up. Every step of the tour was clearly explained, making everything easy to follow and stress-free. Joe and Sophie were not only incredibly knowledgeable about the glacier and the surrounding area, but they also kept the group entertained with their great sense of humor. They did an excellent job keeping us on schedule, ensuring we made it back to the cruise port with plenty of time. Their professionalism, organization, and enthusiasm made this one of the highlights of our Alaska trip. If you're visiting Juneau and want an unforgettable glacier experience, I highly recommend Liquid Alaska Tours--and if you can, ask for Joe and Sophie!

What an incredible (last minute) find! After our cruise ship canceled our scheduled tour at the…read morelast second, Liquid Alaska stepped in to provide a comparable tour at a fraction of the cost. Our guide (Alicia) was super communicative day-of and the team provided ample information ahead of time to make sure we knew exactly where to meet. They answer questions promptly, accurately, and everyone I chatted with was so kind and helpful. 10/10 would love to book with them again when I make it back to beautiful Juneau!

Another one of my favorite souvenir destinations. I loved the stuffed animals in the back of the…read morestore. I even purchased a moose hat here, which kept my forehead extremely warm during the rest of my vacation. At first I thought I'd look pretty stupid, but everyone laughs at my hat and how adorable it is. Too bad I cant wear it in the city .. people just wouldn't understand. Moose rules! =]