Had a great time out with Dale, Aiden and the team seeing Humpback whales today!…read more We booked through our cruise line, and the price felt a bit steep, but the crew delivered on the experience and it felt well worth it. We saw other ships out on the water that seemed a lot rougher in condition, and just less professional, so I'm glad that we paid a premium to be on the ship that we were on! I'd definitely recommend booking with this team, they also seem to be a subcontractor for Juneau Lighthouse Tours, so booking with them may work as well.

We were on the Polaris with Captain Dalton, and unfortunately the experience was disappointing…read more They'll tell you they're following the whale-watching rules, but our boat stayed much farther away than the other boats in the area. I can't imagine all of the other operators were breaking the rules. Even with 25× zoom on my phone, I couldn't get clear photos, and binoculars were almost required. Whales are plentiful in Alaska, so finding them isn't the issue--the viewing distance is. Staying so far away made this much less exciting than other whale watching tours I've been on. I would choose a different operator next time - sadly we don't know when will we be back to Alaska.

At the Norwegian Bliss Excursion desk, we asked the attendant what was worth doing if we were only…read moregoing to do one. She said the glacier boat tour, and it did not disappoint! Allen Marine Tours was fantastic. The boat picked us up directly from the ship as we were leaving Juneau around 1pm, and brought us back around 6pm. That really extended the day in a nice way. The boat moved at a relaxed pace through Stephen's Passage and into the Endicott Arm. The weather was glorious, something money can't buy! The scenery as we passed miles of coniferous rainforest and snow covered peaks was absolutely incredible. So calm and quiet, we never saw a single cabin or human on the shore. I felt so relaxed I napped twice. The guides were energetic and friendly, and very knowledgable. They interacted warmly with the guests, took pictures and answered every single question. They weren't in a hurry. When two bears were spotted, they stopped the boat for several minutes. The onboard snacks were actually -- dare I say it -- inexpensive! The crew provided coffee and hot chocolate free of charge, as well as warm donut holes. We spent a substantial amount of time up close to the glacier, probably close to an hour. We saw it calve several times. It's so massive and gorgeous, you don't understand the scale until you're close to it. Overall, worth every penny. Allen Tours made it special, relaxed, warm and memorable. It was the highlight of our trip.

Sailed via the Norwegian Encore as a solo doing the Mendenhall Glacier & Whale Quest, applied $50…read moreexcursion credit. Easy transport to the Mendenhall Glacier though the entrance was very busy with 6 cruise ships in port that day. Short walk to the visitor center, watch your time closely if doing a hike into the park, we had 4 guests not returning to our bus can only hope they used a related bus at departure time for the transfer to Statter Harbor. Not exactly a retreat into nature because of the crowds but still a nice stop. Not a long drive to Auke Bay, Statter Harbor and our transfer to the Whale Watching Boats. My excursion was on May 5th, weather was dry, and mostly clear. Complimentary warm beverages, and some nibbles were provided, plus other food and beverages for purchase, clean bathrooms, and sheltered seating on decks 1 and 2. Found my insulated jacket, gloves, and binoculars all useful, but even being sheltered it was cold on deck 2. The binoculars were helpful to view the humpbacks that we sighted, but so was the gps of my phone to know where the boat was in relationship to its surroundings, we sailed up the Saginaw Channel. In my opinion the sailing component makes sense if you enjoy the idea of a cruising the channel, with marine sightings as a bonus. Overall a good experience with the crew proving insights into this area of Alaska during Whale Watching component. Got back to my cruise ship post normal dinner service, but the Encore extended buffet hours, and I grabbed some food via the Local / Pub.

Disappointing and Overpriced Halibut Charter Experience Our…read moreexperience was poor to average. We are a family of four with two girls, ages 11 and 14, and this charter was not a good fit for us this past August, 2025. We were surprised to learn that guides were not allowed to help reel in the fish until they could actually see it at the water line. When fishing for halibut, the line is dropped over 300 feet with a two-pound weight to reach the bottom. Between the weight, the depth, and the rocky waves, it was nearly impossible for our daughters--and admittedly myself--to reel in a fish without assistance. For the price we paid, and after several conversations with the owner before booking, we were disappointed this was never explained upfront. It would have been helpful to know this charter was not ideal for families with kids or teens. We were also frustrated by the lack of basic amenities. The toilet on board was broken, leaving only a bucket with no toilet paper as the option. For almost $2,000, this felt unacceptable. No bottled water or beverages were provided, and the only snack was a single granola bar for a five-hour trip. For a premium charter, this fell far short of expectations. Another disappointment was with the fish processing. We paid the owner in advance for our three fish to be filleted and shipped home, only to be asked again for our credit card later to cover separate shipping charges. This was never made clear and felt misleading. Lastly, we did not catch our limit, and both the guide and captain repeatedly mentioned that a large fishing competition had just taken place in the area over the previous three days. Their exact words were: "It's not good fishing today, it's been way overfished the last few days and it will take about two weeks to get the halibut back to this area." It left us questioning why guests were still being booked at full price when conditions were known to be poor. In the end, we spent a lot of money for what turned out to be an average experience, with limited access to fish and very little in the way of customer service.

Great customer service - Adam and Andrew are true professionals that will guide you in the best…read morepossible direction for fishing and whale watching. Adam is responsive, trustworthy and despite it not being the best time for fishing we came away with a great experience and memories to last a lifetime.

Best whale watching out there! Ask him a question about whales and see if he doesn't know the…read moreanswer! We saw Bubble Netting- (we didnt know what it was until he told us- but I can tell you it is something to make even the biggest National Graphic enthusiast green with envy!) And his wife prepares food for the trip and makes unreal homemade brownies! A once in a lifetime adventure- unless you book it again :) He is amazing - one of the biggest reasons we will miss Alaska! Thank you for teaching us everything we learned about whales today :) we will never forget it.

From the owner: Custom whale-watching tours, Eco-touring, water-taxi service.read more

Chris is the absolute best. Experienced, fair & honest, and fun to hang out with. He went way above…read more& beyond for us, I couldn't be happier! I booked a 4-hour salmon charter, and it was tough to talk the wife into even that--she gets seasick on boats sometimes. (But Alaska, and Salmon!!) Chris answered all my questions ahead of time, picked us up, and off we went to the boat. He had everything we needed--just wear rubber-soled shoes, and warm clothes/rain gear. Chris had to navigate thru REALLY thick fog in the marina & first part of the channel to get to the fish. He thought it'd break up once we got out further, and it did. He set up the rods for us, and we were off. I know that experience isn't everything when finding fish. Sometimes you're just not lucky. But being good definitely helps...these two novices caught the limit of 6 coho apiece! (That's about 40 pounds of salmon to send home). Since the wife was feeling good (and catching more than I was) she agreed to a little longer on the boat, and Chris was happy to accommodate. Before too long, we'd 'limited out' and were headed home. Chris gutted & took off the heads, took us to the processor (didn't have to do that, but it was TRULY appreciated!--we'll be able to pick up our fish in a couple days before we fly home!) Overall, just a really great experience. Chris has over 25 years of experience on these waters, and it shows. On top of that, he cares about giving you a great time. Appreciate it, Rum Runner...if we ever come back into town, we'll be happy to head out with you again!

Captain Adrienne and her Deck hand Marlin led us on an epic fishing and whale watching adventure…read more Our hope was to catch king salmon and to see Orcas and Humpbacks. Adrienne and Marlin made it all happen! They are very accommodating and knowledgeable about fishing and about the wildlife. We plan to hire them again in the future!

We went to Norris Glacier with ABAK and it was amazing!!!! The air, water, and land combination…read morewas incredible!!! Seaplane to the glacier landing. Packraft to the glacier and walk on Norris glacier. Every bit was fantastic. Everything was very organized with exceptional service.

Liz at the kayak rental shop in Auke Bay definitely went above and beyond! She was very friendly,…read moreprofessional and very knowledgeable. She fixed the rudder on my kayak with ease even though it was a complicated repair. Thank you Liz!

The tour cast for this trip was, drum roll:…read more Chris, Coral are naturalists with captain Mac and Garrett was bus driver. All of them are equally amazing in their own right. Chris have had before on my very first whale watching trip and she's very very special, adorable and wealth of knowledge. Plus, hopefully, a captain in the making. Coral took the naturalist lead this trip and was amazing. What a wealth of knowledge she is. The captain kept us all safe and informed, keeping us our as long as possible before the inevitable end of our trip. Really truly amazing the whole crew has been. Highly recommend any of their tours. This was my third one and each memorable in their own right though first one was the most memorable 3 years back. Just a minor thing compared to one the well before. It would've been nice to see the whale lookup stats on happy whales. Each crew is thankfully uniquely different, really enjoy each and every time have gone out. Please keep it up and do the fantastic job you are.

Really great tour. We went out on the water in a really nice new boat. Saw loud of whales as well…read moreas sea otters, sea lions, and eagles. Then we went into the island with the lighthouse and got some great pictures and climbed up to see the light. Annie, Coral and captain Graham were all very personable and fun to be around. They were very knowledgeable and did a fantastic job making this trip educational and fun. Highly recommend

Exceptional canoe trek to Mendenhall Glacier with Charlie from Texas. Tremendously interesting…read moredetails about wildlife and glaciers, delivered with passion and excitement. strong, confident canoe guide.

Jason was the best guide! He had a ton of knowledge, stories, (and jokes of course!)…read more Absolutely recommend. The rapids were fun for a beginner like myself and the views speak for themselves.

Where do I start. Jayleen's Alaska is hands down one of the best whale/wildlife tour in Alaska…read more Jayleens boats are small and more personalized for a better experience. Holding only 6 guests it makes viewing so much more relaxed as you're not fighting for positions on a bigger boat. You have more of a one on one experience. They also supply you with some binoculars if you didn't bring yours. If you're a photographer this is a great way to get some amazing shots without jockeying for positions to shoot. Great for families as the captains are very knowledgeable about the area and what nature it has to hold. I've been fortunate to be a guest for 3 trips now. Just getting back last week from an amazing tour with Capt Alana. Also got to experience her new boat Naughty Girl. All of Jayleens boats are top notch amazing quality boat's. And transportation from the ship to marina was easy. Pick up is right across the street at the Red Dog Saloon (Side note had a good burger there for lunch after the tout) Seen a lot of whale activity with tail slapping and jumping we only had 3 people on board for this trip so it was like my own boat. Seen whales, eagles, seals porpoise and even a bear on the ride back to town. I'd 1000% recommend Jayleen and her team for an amazing tour in Juneau.

Man, this is the best tour I've ever experienced! Luke Holton was our Captain. Very experienced &…read moreknew just where to find the humpback whales bubble net fishing. It was amazing. About 15 whales working together to feed. They ended up getting so close to our boat we could have touched them!! Fantastic experience!

We booked this tour from a third party excursion company, but man I am glad that they put us on…read morethis tour. At first it was okay experience, we got on a school bus that brought us to Mendenhall Glacier Visitor Center, we got only one hour to walk around, it was good but wish that we have 30 more minutes. We did see the Nugget Fall, it was amazing. Then they brought to do the Whale watching, this was amazing, we have the perfect weather. The boat that we were on was nice and clean, also it was steady that no one just seasick or anything. At a moment our boat captain did couple of faster turns, it felt great didn't even felt like anything happened. Yes we saw lots of whales and it was great to see our tour guide and captain excited with us to see the amount of whales. Also once we stopped we were able to go outside of boat to see the whale. The best part is really our Captain Austin, he was amazing. My elderly mom was not able to move that much so he make sure that we parked the boat on the side where she can watch it. Also, with his great experience he can predict around when or where the whale will come out. It was amazing. The tour group with Jake the party bus and our captain Austin, they are some of the best. Also we were cutting close to get back on the cruise, Jake dropped us off right in front of the cruise with 15 mins left to spare.

Everything We…read morearrived 4 minutes late no attendant then left us. Then attendant showed up told us we could next tour but missed counted and had to turn around the bus and remove us. No willingness to refund. Stay clear definitely a poor 3rd party tour company.