A really long shuttle line had us stressing when we missed our excursion start time, but this group was extremely accommodating and immediately got us on a different tour starting 10 minutes later. Everyone we interacted with from this group was so kind and informative. And at the end they took us straight to our cruise ship. Definitely worth supporting this small family business! Shout out to Sam, Brendan, Aurora, and cJ! read more

Brendan, Sam, CJ, and Aurora were a great team to spend the day with. They were so helpful with rescheduling us when we missed our initial tour due to shuttle delays. We had a great time and got to see lots of whale activities for so early in the season. Would highly recommend! read more

We had a very interesting tour. Captain Sam and First Officer Savannah were great. They were very friendly and helpful. They guided us to a few whale viewings immediately. The jet boat tour was cut short due to a MAYDAY broadcast and that's totally fine. However, when we got back to the dock, the land crew was not very coordinated or understanding. There were no apologies for the inconvenience. No one guided us to the bus for the glacier portion since we arrived early unexpectedly. One person from our group asked a female bus driver and her response was "If you didn't come with me then I'm not taking you." Not even a "Let me find out" or being helpful. It started well with the boat crew but not with the land crew. read more

Excellent tour, the only one you need. Skipper JJ and environmentalist Kayleigh gave us a wonderful on-board experience. Sam and Jake too with the shuttle ride over read more

We did the whale watching + Mendenhall glacier excursion. The whale whale watching boat tour was incredible! The boat had an inside area which was great for the cold. The viewing decks on the front and back were also great to get a better look when we slowed down. We saw whales several times. We saw grey whales and orca whales which our amazing guide Savanah said was pretty rare to see both in the same area. We also saw sea lions. They did a great job explaining facts about the whales, the area, and answering any questions you had. They were very friendly and accommodating. They even offered snacks, coffee, and hot chocolate. The ride was about 2 hours if I remember correctly. The views were incredible. Overall definitely recommend this family owned business. read more

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Good trip around Auk Bay. We picked this excursion by chance, and it was fun and less crowded than other whale spotting trips. We got picked up at the Juneau Town center, and got a fabulous ride from Charlie who took us from Juneau to the Mendenhall Glacier National Park prior to our whale watching trip. He was great and brought a kinda Shaggy (from Scooby Doo fame) personality to the trip. Very entertaining. We got 45min on ground at the visitor center area and got close enough to see the glacier at 2 miles away. If we had more time we might have been able to walk to the falls...but the whales were waiting on us. When we got to Auk Bay, we got on a boat, and Rio took over as the narrator for the trip. He explained what we're looking for and how close by law we could get to the whales, if we were lucky enough to spot some. We got to see two sets of whales in their familiar hangouts. Before the trip's end we were able to catch some Bay seal lions hanging out on a pier. Overall, I was glad it was a calm boat ride, we got to see some wildlife...enjoy some of the glaciers and the sunset side of Juneau and Auk Bay. Good trip. read more

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Super easy review to write - crew is absolutely awesome! Started with a clean comfortable bus ride with Charley from the cruise ship pier to our boat. By the way our tour boat was very comfortable and super clean. Yes, we saw plenty of whales. Captain Jay did what it took to make sure we saw many whales up close and personal. Nia is easily the best tour guide we have ever experienced! And we've done many tours. Her knowledge and attitude are unmatched. She deserves kudos and a whole lot more. If you're thinking of a whale watching tour in Juno reach out and book with them. You'll be glad you did. read more

Dolphin Jet Boat Tours - Amazing guide Nia and Captain Jay - Boat Tours Near Me - Juneau, Alaska

Captain Perry and Dr Dan were so knowledgeable about whales! I learned so much from Dr Dan, and Captain Perry put the boat in the perfect spot every time we saw a whale. You can tell love their jobs and they love the whales. Also, since they're jet boats, they don't risk hurting the whales with propellers. We had 20 people on our tour, which was a great size! They gave us snacks and whenever we were still they let us stand outside. The boat also had windows that opened if you didn't want to stand. read more

Dolphin Jet Boat Tours - Boat Tours Near Me - Juneau, Alaska

This is a family owned company and they treat you like family from the minute you get on board. Our captain Austin was so personable and knowledgeable and an excellent boat handler. Our naturalist was also very friendly and knowledgeable. The boat is well maintained and the staff is just wonderfully kind. Saw six whales and really enjoyed the scenery. Highly recommend.We read more

We saw oracas and humpback whales in early May. Definitely would recommend. We saw oracas and humpback whales in early May. Definitely would recommend. read more

Sam and Nellie were really professional and kind to all aboard. It was early in the season, but we still found a whale. Thank you!

We were so happy with this tour. It was a small group bus and boat (about 25 people), which was much more comfortable than a coach bus and crowded boat. They guaranteed we would see a whale and we did! So many, all around the boat . There was plenty of room on the front and back decks and the big windows inside opened. We happened to have great weather! The guide gave us a lot of educational information about whales and was available to answer questions. The boat had a bathroom! And they gave us bags of snacks, which was an unexpected treat. Highly recommended. read more

Dolphin Jet Boat Tours - Whales - Boat Tours Near Me - Juneau, Alaska

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Our family of seven, including four seniors, had a wonderful whale-watching tour with Dolphin Jet Set Tours in early August. We weren't sure what to expect, but the self-transfer from cruise ship to the pick-up spot was as easy as following the simple instructions we were given, and everyone made it in plenty of time. We were blown away by the number of animals we were able to spot, including some bonus Dall's porpoises who also wanted attention from us. We got lucky seeing humpback after humpback appear, and could even hear them exhaling across the water. Wow. I also have a shout-out for customer service. I initially misbooked our tour for the wrong date, and the company automatically rescheduled me to the right date with no penalty charge, without even requiring a phone call after I sent a frantic email. (I found out the hard way when they had to call me to ask if we were showing up when we weren't even in Alaska yet!) They saved me so much stress when I was already on the go, and I'm deeply grateful. read more

Absolutely had a great day! Nia and Captain Jay. We saw Orcas, Humpback Whales and Seals. Nia's information and excitement about all the sea life is infectious. We had a great day and definitely will go back! read more

Dolphin Jet Boat Tours - Harbor Seals - Boat Tours Near Me - Juneau, Alaska

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Dolphin tours was awesome!!! We started at the meet up spot greeted by the two young men (who we found out are twins!) who told us about what it's like growing up in Juneau. Our naturalist, Ethan, shared details of humpbacks and orcas. He knew the whales we saw by name too. Captain was a funny guide and great skipper! Two and a half hours we'll spent!!! read more

The tour was very fun. We saw so many whales and they served us hot cocoa or coffee. We also got a bag with 4 snacks at the end. The tour guide was amazing and entertaining. We had Nia and Perry. We also saw many sea lions. Highly recommend! read more

Dolphin Jet Boat Tours - Boat Tours Near Me - Juneau, Alaska

These guys were great. Very hospitable and clearly knowledgeable. Captain Perry did a good job getting us close without going over the legal limit. We probably saw at least 15 whales give or take. The guy on the ship, I think it was Dennis maybe,? I can't remember, only that he goes to MX on the off season. He was extremely knowledgeable and experienced and you could tell he is passionate about his job. Really worth every penny (and the tip)! ​ read more

This was my third trip with Dolphin. It's a locally owned company and the staff are wonderful!!! They went above and beyond to help my father whom has limited mobility. We've seen whales each time we've been out! read more

Book with confidence! The employees were super friendly and knowledgeable prior to whale watching booking, and answered all my questions with patience. I was not able to make the tour due to sudden child emergency, and they were very understanding and issued a refund. As everyone with babies and toddlers know, anything can happen in an instant and all your plans can change. I highly recommend any families to book with Dolphin Jet Tours, and will be booking with them the next time we cruise to Alaska read more

I would highly suggest not booking this company. They cancelled last minute do to mechanical issues. They were still taking out tours so we found it interesting. Also, all the other tour operators knew right away it was this company that cancelled. They all told us they cancel routinely. We were able to rebook insight with Alaskan Tales for less! read more

Dolphin Jet Boat Tours - Cancellation last minute - Boat Tours Near Me - Juneau, Alaska

Rico, Paul, John, and Will were such great guides! Not only did we get to see tons of whales, we also got a science lesson about them. Wonderful experience, and worth every cent we spent on the tickets! read more

Dolphin Jet Boat Tours - Whale that breached about 15 ft from our boat - Boat Tours Near Me - Juneau, Alaska

We did the mendenhall glacier and whale watching tour and it was amazing. The staff were great and informative and we saw so many whales! Thanks to Dr Dan, Ethan and the rest of the tree eam read more

Had a great experience...saw a ton of whales...what they call bubble feeding where a cluster of whales feed at the same time/place. It was really awesome. All staff were wonderful...knowledgeable and very friendly. Highly recommend. read more

Such an excellent adventure today. From the bus ride where we were entertained by Anatoly, we saw a bear! On the super clean, super clean and safe. We saw bald eagles, a pod of 16 or 17 orcas and 3 hump back whales. Well operated, family business. read more

Fantastic tour with a great guide and boat captain that got us in position to see lots of whales and even some orcas! This is a smaller family owned tour and we are so glad we chose this one over the ones that were available from our cruise ship. There were maybe 25 folks on our boat and everyone had a great view and were able to go the front and back decks for even better views. Would highly recommend! read more

Had a fantastic experience today with Dolphin tours. Captain Cat was an amazing boat driver and made sure that we had the best possible views of the whales we were able to see. We had two knowledgeable naturalists who shared great information about whales as we drove and experienced the whales in the wild. They provided hot chocolate, bottled water, and snacks. The boat was clean, the windows were functional and we could go out on the front and back of the boat for better viewing. Really great experience all-around. Thank you Dolphin Tours!! We won't forget you! read more

Dolphin Jet Boat Tours - Humpback whales feeding just off the side of our boat. - Boat Tours Near Me - Juneau, Alaska

Keryl was awesome. She was very knowledgeable and entertaining. The whole crew was great, we got to see multiple humpback whales and even a pod of orcas. read more

AWESOME TOUR!!! We saw multiple whales, including a mom and baby The captain and tour guide, Taylor and Bri, were obviously very passionate about the whales and extremely knowledgeable not only about whales in general but about each specific whale in the are (Names, ages, habits, etc.) Highly recommend this tour and these lovely ladies as your crew! Thanks for the great trip! read more

Dolphin Jet Boat Tours - Boat Tours Near Me - Juneau, Alaska

This tour was great! Our two guides were extremely knowledgeable and able to answer all questions. They knew exactly where to take us to see whales. We saw a number of humpback whales...many breaching! We also saw sea lions and eagles throughout our tour. It was raining but that didn't stop us from having a great time! I would definitely recommend this company if you want to see whales while in Alaska! read more

Dolphin Jet Boat Tours - Sea lions - Boat Tours Near Me - Juneau, Alaska

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Had a great time whale watching in Juneau. Thanks for honoring our scheduled tour. Saw lots of orcas and humpbacks.

Experiencing this disappointment in real time. We arrive with our family of 7 for an afternoon of whale watching and touring the nearby glacier. After a 25-30 minute drive to the harbor to depart on our boat, we are then told by the Dolphin staff that they knowingly overbooked on our boat by 10 people. Without enough volunteers to adjust their plans we were left as the only ones to adjust off the boat. Very disappointing that they waited until the last minute to communicate this overbooking issue ahead of arrival at the harbor. read more

We really enjoyed this excursion & it was well worth it!! The staff were exceptional & made our trip very comfortable, informative and enjoyable!! Highly recommend!! read more

Had a fantastic trip with Captain Paul, Rico, William and John on Friday - May 31st. It was amazing - very informative and we saw lots of whales. Thanks again to all the crew - we will do it again in a heartbeat! read more

Rio and Keryl were amazing naturalists on the tour I was on (5/24 at 2:30pm) they gave great information and pointed out so many different things. On the other hand I noticed that the captain, John, was treating the naturalists unfairly by micromanaging them and seeming to think they don't know how to work their job. He seemed to be very rude and to be honest an asshole and I don't think this should be his place of work anymore. read more

I booked a shore excursion in Juneau through viator.com and I'm so glad I did. The local tour company they used was Dolphin Jet Tours. The rate was very reasonable (per person) when I booked via viator.com, and since this was my first time using the site, I wasn't sure what to expect. We met up with Dolphin Jet Tours per instructions from viator.com. Hopped on a bus and off we went to the boat dock to start our whale watching. Our whale watching guides were Ali and Leanne, with Captain John. Ali and Leanne were fun and informative. 4.5 hours from 9am-1:30pm (includes 2 hours of watch watching and 1 hour at Mendenhall Glacier) Restroom on board, with bagels, hot chocolate and water/soda served to all whale watchers! Last week, we were in for a REAL treat! There were humpback whales swimming by left and right, every which way you can think of! We saw at least a dozen of them, and they were all so close to our boat. We couldn't believe it! So many boats were also in our area, and they were in for a treat too. :) Our guides even said that they haven't seen so many whales (at the frequency and quality) that we did when we went on our whale watching trip! Those animals were absolutely amazing, we were SO STOKED and TOTALLY AWESTRUCK. This shore excursion turned out to be one of the best, and we were so fortunate and lucky. After our whale watching experience, we went to the Mendenhall Glacier for a hike and visit. Both excursions were fabulous! read more

Dolphin Jet Boat Tours - Humpback whale sighting! - Boat Tours Near Me - Juneau, Alaska

Great folks! Angie and captain (Mike or Jim) really took care of us. Great service and enthusiasm! We saw a dozen whales playing and feeding nearby, absolutely amazing! read more

Awesome tour. Our bus driver to the boat was awesome and told us all about the town as we rode to the docks. Our naturalist was very informative. We saw a bubble net feeding pattern with about 15 whales in the group. So exciting. I highly recommend this tour company. read more

Loved the crew. The two young ladies did an excellent job. Saw some whales and had a lot of fun. Highly recommend this company. read more

I'm going on an Alaska cruise in August and was really looking forward to taking a Dolphin Cruise thanks to a recommendation from a travel blogger with a disability similar to mine who used a mobility scooter on her trip to Alaska. I emailed them on December 23 to ensure the tour I was interested in was accessible and crickets: no response. I left a voicemail a few months ago and again no response. This made me think the office was just closed in off-season so called again today. I spoke to a very unhelpful lady who told me that mobility scooters were not allowed but they can accommodate "wheelchair bound people." I tried explaining to her that my scooter is of the three wheeled power wheelchair variety and that I can transfer but I really can't functionally walk. She told me the only way I could go was if I could walk up four steps to get on a bus and then find someone to push me in a manual wheelchair they would provide and then walk 10-15 more steps onto a boat. I explained that I can't take that many steps and asked why it wouldn't be possible to get close enough to a seat on the boat to transfer if they don't allow people to remain seats in scooters for what they claim to be insurance reasons since the boats are indeed wheelchair accessible and can accommodate people who can't get out of their chairs. Then she asked for the date I'll be in Port and faster than a human can look at a schedule she determined that all the accessible cruise seats had already been sold out since December though it is not even possible to select an accessible cruise when booking on their website and had no answer as to why I had not received a reply though I sent an email in December myself. Hey Dolphin, last time I checked, Alaska is in America and the ADA applies. Disgusting discrimination. read more

Dolphin Jet Boat Tours - Boat Tours Near Me - Juneau, Alaska

Oh Lord where to begin? Tours were amazing, had a hiccup on our cruise leaving earlier than expected. A phone call to Tracey and she was able to shuffle some things around to accommodate. Not enough stars could be awarded to this company. read more