My first impression was walking in the door to a very clean and really nice check-in and waiting…read morearea. The gal that checked me in was very nice and personable and I didn't have to wait that long before Taylor greeted me and took myself and Mimi (cat) back to the exam room. I made Taylor aware that Mimi was not a good patient due to a bad experience with a previous vet years ago. She's never gotten over it. Dr. Howard came in and was also made aware of how Mimi was abused and that she would be upset with anything that was done. Taylor and Dr. Howard were so respectful, patient and kind with Mimi. Mimi sensed that and although she still wasn't happy being there or them, she did very well. I also want to thank Kat assisting Taylor and Dr. Howard. She got what was needed in a timely manner & she has a great smile! A lot of credit to Dr. Howard on the best exam Mimi's ever had in 13 years! She was slow, gentle and very through. Prior to Mimi's rabies shot Taylor was sweet enough to get Mimi one of the tubes of what I call gravy. Mimi loves that. At first she was hesitant so I had Taylor put some in my hand and while Mimi was licking it up Dr. Howard gently gave Mimi her shot. Normally Mimi would have jumped and loudly protested. She didn't do either one! She did hiss which is no big deal, but her normal rage didn't happen. For the first time ever while I was talking to the doctor and Mimi was still on the examination table she laid down. I took my hand off of her and she stayed on the table instead of jumping down and running to get into carrier. That told me volumes about how much more comfortable she'd become on her first visit. All animal lovers know how they can sense positive and negative situations. That was a stamp of approval from Mimi I've never seen ever in 13 years! Mimi & I are new to Gainesville and after reading the reviews on Town & Country I felt confident in taking Mimi there. I'm so thankful that I did.

I've had wonderful experiences with T&C vet care (shoutout Dr. Howard) but this review is about…read moretheir boarding facility! I'n not sure what magic powers Tye, the manager of the boarding facility has, but their dedication to animal care and confidence when dealing with difficult animals is remarkable. I am speechless! Tye, as well as other staff members I did not get names of, were extremely patient with my cat when he had a very difficult start while being boarded at their facility. They were so communicative and made an incredible effort to make my cat feel comfortable during his stay. He started out terrified and by the end of his stay, was cuddling the employees brave enough to enter his lair. These folks are true animal lovers - I know this because my cat can be a handful and they were kind enough to still give him a nice report card. Tye and Dr. Moser went above and beyond to keep me updated and to help reduce my cat's stress. The dedication of their team is astounding and I'm incredibly grateful to Tye and the rest of the team for turning my wildcat into a love bug and saving my vacation.

I LOVED the review from "Gabriella W." from "Jun 4, 2022" for this location…read more If this place doesn't make you feel like you just walked into Hogwarts for Reptile Nerds then why even go? Just imagine, slipping on a rat carcass you just created with your 200lb gorilla foot, immediately knock over a brand new shipment of venomous snakes. I mean c'mon, this is the beginning of the greatest story of your life.

Really neat store !…read more Lots of wonderful things to look at.

Seriously incredible. Came in to establish primary care and look at a chronic weepy eye problem in…read moremy rabbit. He went through all the steps he was looking at, what the thought process was, and a game plan for treating something I was told was just a "deal with it" issue before. So happy I found this place.

Love the way care was taken with our bearded dragon. Dr. Gavin took time to answer our questions.read more

Another Terrific Visit!…read more A six-year-old, a four-year-old, and two tired (but happy!) grandmas had an amazing time again. Pro tip: bring a wagon, a big bag of carrots, and plenty of energy! We love that this experience is completely free--but please consider supporting them by making a donation or buying one of their adorable T-shirts. The volunteers are fantastic and love sharing fun facts about the horses, donkeys, and even the Zorse (yes, a Zorse!). We spent about three hours exploring and definitely saw it all--then left totally worn out but smiling. Bring your own water and snacks, or grab carrots there for the animals. And don't forget to save a little money for those cute shirts at the end--they've got sizes for everyone, from the tiniest tots to the grown-ups.

No horsing around, this is some of the best good free Florida fun. Who knew feeding horses could be…read moreso fun?! While there's no admission or entrance or parking fee, I'm inclined to recommend buying something from the gift shop and/or getting your carrots there now that they offer them rather than bringing your own; which you could do. There's miles of paths to wander about taking in the air and feeding appreciative horses which seems to me like good honest wholesome outside fun. Not enough of this.

The dog wash station was perfect! The temperature of the water is preset, the height was amazing…read more(I'm 6 ft and didn't have to overly lean over), and there were a variety of shampoos (including sensitive skin and non-fragrance). For just $14.99/dog, they provide not only the tub, towels, shampoo but also the air dryer! At first, I was skeptical about paying to wash my own darn dogs but it was such a better experience than hosing my dog down in the yard. The front staff was great at checking in to see if I needed anything or had any questions - they all were super friendly and even offered to hang onto my dogs while I pulled up curbside in the car to keep the dogs dry in the rain! With easy parking, the great customer service, and the luxe dog wash station, I for sure will be back!

This was a quick trip for a self-serve wash today for Susie Q! Clean, comfortable wash area,…read morehelpful, staff, and all shampoo, towels and dryer available for $14.95. Walked out with a little treat. In, out and home in less than 45 minutes. No hair to clean up, no shower to scrub..very conveniently located to me.

This place is a joke! They make false accusations on their site about how they provide 5 play times…read morethroughout the day, but stick your animal in a kennel, never take them out, no play time, no affection, & told me straight to my face that they never gave anyone food all day when I had provided treats, bones, & dog food. She said my dog had stress diarrhea, but he didn't have any before, or after & he loves going to doggie daycare & being able to play with dogs more than anything in this world, so I'd love to know what caused him so much stress! I've never seen him traumatized like this before & I feel so guilty for ever taking him there.

We brought our Shih-poo in for his 1st ever doggy daycare visit while we were at Ginny Spring. The…read morestaff were so friendly and welcoming to us and our little guy. The building is very clean, well organized, and has excellent accommodations. The rates were very reasonable. They really seem to love what they do and took the best care of him. Highly recommend them if you're looking for a safe happy place for your doggy to stay while visiting the springs.

From the outside everything looks wonderful. Behind the scenes this place is a total lie. Only the…read morebest dogs get the attention. The others are put in areas, in the back of the property or inside a building. Out of site, out of mind. Those get ignored! This place is not what it seems.

NEVER TAKE YOUR DOGS HERE!!!!!!!…read more This was the first time I've had to board my dogs and what I first imagined would be a great experience quickly turned into a horrific nightmare when I picked them up this morning. They failed to administer one of my dog's Trifexis the day it was due and Tere said it was "no big deal missing it since it was just Trifexis", "it was Christmas day a lot of dogs were on medications, so she got busy and sorry, but she just forgot". I expressed my disappointment as explicit instructions were left for medications and they failed to adhere to them as instructed. She facetiously commented, "well I can give it to him now!" She began accusing me of being rude when I promptly reminded her I have every right to be upset as a disappointed customer whose instructions left with them were completely disregarded. Additionally, they told me only 2 VIP spots were available when I first called to make a reservation (I asked to ask if they had availability for the holidays and Tere said they just had 2 cancellations in the VIP hut, so the cost would be $65/night for mine as that was the ONLY option). When I came to pick them up, I learned mine weren't in the "VIP dog hut" due to a switch Tere said they had to make (she advised they had a Great Pyrenees that didn't get along with any dogs so they had to isolate him in the VIP hut that mine had the reservation for). Instead, her son, Cody advised they slept in another shed/kennel area on the bed with him... I understand last minute changes, but the fact remains, she advised only 2 VIP spots were available and the reservation was made for the VIP spot. This was yet another service they failed to provide as was guaranteed (like them not administering Trifexis as directed nor did they give Loki all doses of his prescribed medication which I learned later). In response to the VIP "change" which they never even called to notify me of, Tere stated, "Well I can charge you for the VIP costs if that's what you want!" Yet again....another rude, sarcastic comment from this individual....blew my mind. We got around to payment, which she had no invoice or receipt for as I requested before swiping my card and she again facetiously commented, "Well, we're not Pet Paradise!" I simply requested a receipt verifying payment, which she assured me the card swiper on her phone would send email receipt...which it didn't. While I waited for her to go inside and print out a paper receipt for me, I noticed one of my dogs (Leyna) licking at her front paw again. I had noticed it earlier when I arrived, but thought nothing of it until now when I found a huge GASH on the side of her right front paw pad, causing it to hang open. I inspected the rest of her body and found several other scrapes and cuts, but those appeared to be just from rough-housing with other dogs, so only the massive gash caused me great concern. After calling me vet to get her in ASAP, I rushed to the front door to confront them about this gash and Tere said, "Well I would've seen blood if it happened here." Mind you...we haven't even left the premises, so clearly this took place on their property. There is no speaking to this woman rationally, so as soon as I got me receipt, I rushed to the vet. I'm now home anxiously waiting for the call back from the vet after her procedure is complete. Her sedation and procedure begin around noon and is estimated to be completed around 2 or so. The estimated cost for such a procedure will be $552-667, which will be determined once they get in there to operate and see how severe the damage actually is. This has been the worst experience and it is only just beginning for Leyna and I. If you love and care for your dog's, DO NOT, I REPEAT...DO NOT EVER TAKE YOUR DOG'S TO DANCIN' DOGS!!!!!!!

I've been going here for my cats for over a decade. I feel very comfortable here and have never had…read morea bad experience.

I'm sorry to inform everyone that the Ronald McDonalds House dog has passed away at a half life…read morespand. He was only in this place for 11 hours. I found it to be like a used car dealership where thy called me in to keep pushing the money deals up and up. No discounts were offered for us. Only college. No veterans first responders volunteers of RMHC only college people. I do the RMHC out of my own pocket on a fixed income for Fl. Family's in grave need. Max was 7 you and cost me when put down over 7000.00 while my monthly income is 1400.00. Sorry but this is not right. Ron