A+ for service. They came and assessed my needs and located my whole house water shut off. He…read morerecommended a type of toilet and were extremely thorough with the installation. I paid a little more than who knows who the big box store sends but the professionalism was worth it!!

Just wanted to thank Ken Johnson Plumbing for the prompt and professional service. The technician…read more(I think it was Mike, my apologies if I am wrong ) was very courteous and identified the issues quickly. In addition, I had some scheduling issues that would have delayed my appointment, but they were able to work around my schedule and I truly appreciated it. They arrived in timely manner and finished the job promptly. I will definitely keep them on my list for any future plumbing needs! Many thanks for getting the job done quickly and professionally!!!

Technician was wanting to help and they're not overpriced. I would recommend them again.read more

This is the best plumbing company I have ever worked with…read more Spencer the owner is the nicest person I have met , we had a pipe burst an water went everywhere, he was working in the office and he jumped in a work van and came straight out and fixed it, then went all around our house and checked everything fixed some things that were fixing things he said would probably bust the next freeze, he came back the next morning and rechecked everything again. I would definitely recommend this company to anyone who needs a quality plumbing company to work with.

Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

I feel completely scammed by Roto‑Rooter--started bad and got worse…read more 1. Initial service: They charged me $9,700 for plumbing repairs in my Plantation, FL home. At the time, I thought it might be overpriced, but I accepted it because they did some repairs and promised bathroom work. I never signed the invoice or contract (DocuSign remained unsigned). 2. No proper camera inspection: The technician excavated the same area they claimed was leaking--but missed a large hole in the main sewer line entirely. 3. Partial completion, big issues: They returned later and finished the bathroom work for free--thank you for that--but still did not fix the hole in the main line. 4. Independent plumber confirmed fault: I had a second licensed plumber review everything. He said the hole likely occurred during Roto‑Rooter's "descaling" process, and the original invoice description ("descaling") is overly vague, offering no clear accountability. 5. Ongoing problems: Water pressure in the main bathroom is poor, hot water isn't working right, the toilet wasn't reinstalled properly, and the integrity of the line is compromised. 6. They refuse to take responsibility: Management says they fulfilled the contract--but their own technician missed the damage, and I have a professional saying it's their fault. 7. I've disputed the charge with Synchrony Bank, filed complaints with the BBB and Florida Department of Consumer Protection, and I'm prepared to escalate further unless this is corrected at no cost. Final thoughts: I would've been happy to pay if Roto‑Rooter had done fair, honest, and competent work. Instead, I'm left with damage and risk that could have been prevented. I strongly advise anyone to get multiple quotes, read documents carefully, and never sign or pay large invoices without verified work. Avoid this company unless you're ready to risk being overcharged and left with more problems than you started.

Hall and Sons completed a good size project for me. I'm very happy with their process and outcome…read more Their skillset is quite broad. The project was administered well. Each persons demeanor was patient from the in home sales and estimate to the changes I wanted. I plan to use them in the future.

The service was AMAZING! I moved into a new-to-me home that had a few items on the inspection…read morereport that I thought should be taken care of before the condition got worse. Communication was outstanding. OUTSTANDING. Evan showed up on time (!!!) and addressed all of my questions and concerns with patience and empathy. The total bill for 1.25 hours of work + materials was less than $250. I was pleasantly surprised! Thank you, Evan and Hall and Sons, for your amazing service! I am one happy customer!

Great guys with thorough expertise in "how to" get the job done right and efficiently…read more They were respectful to our home and cleaned up thoroughly while laying down cloths to ensure no dirt was brought in.

very poor, came very laye, had to be call back and still waiting on my job to be finishread more

From Lori B.. I decided to use EMS Plumbing LLC as the homeowner's insurance required that we make…read moresome upgrades with the supply lines, shut-off valves and hot water heater (due to age of old water heater). I am so glad that I called him! The business owner Nicholas did a first rate job! He showed up on time, at the time he said that he could be there. He was very efficient and prepared, having all of the fittings, supplies and tools needed. He is reliable and I found that his pricing was reasonable!! I highly recommend EMS Plumbing LLC. I will definitely reach out to Nicholas for any future plumbing needs!!

Being new to Kingsland Ga I was unfamiliar with plumbers in the area am I glad that I decided to…read moreuse EMS. Nicholas, the owner has been a pleasure to work with. Having had 2 tankless water heaters in my old home I was ready to install one in my new home. Nicholas assisted me in selecting what I needed and obtaining an electrician for the electrical portion, the job was done quickly, efficiently and as promised. An honest, professional individual that I recommend for any plumbing needs. I will definitely use him when needed. Oh, did I say, his pricing is very competitive. He is professional, on time, great quality, and super value for your money.

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

you never want to have to call a plumber but when you do you'd be fortunate to get Mitch from Bert…read moreNorman Plumbin. He handled our issues at our home in the historic district both competently and efficientl. Thank you again Mitch!

This has been our go to plumber since we moved here. The staff is always super friendly and all, I…read moremean all of the service technicians are absolutely amazing. They answer all of your questions and listen actively to your concerns. They handled the installing of my automatic chicken waterers and now my life is so much easier. I opted for the concierge plan where if I have an emergency they will come save day to fix the problem, and with lack there of or overflowing-water can be a problem. I have no issues with the pricing as most of the companies charge the same type of hourly rate. Mr. Norman lives in our neighborhood so it's like having extra plumbing security.