I worked with Adrien at Midwest Motor Sports while looking at a 2010 Lexus RX350, and he was great…read moreto deal with. Adrien was straightforward, responsive, and took the time to answer my questions honestly without any pressure. Even though I ultimately went in a different direction, I appreciated his transparency about the vehicle's history and his willingness to walk through the details with me. Overall, it was a professional and positive experience, and I would recommend reaching out to Adrien if you're shopping there.

I bought a car from them that they knew was junk but I didn't notice the problems until after I…read moresigned the contract I pointed out some of the problems and was told after the sale there's nothing they can do I asked about there so called warranty and they still refused to fix the problems this place is a rip off and deserved to be shut down

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

My wife was traveling thru Le Claire on 8-4 and needed help. Even though they were short handed,…read morethey quickly assisted her so she could be on her way. Small town business at it's best!

I would have to disagree with old reviews. I think these guys are great…read more Have had many oil changes there. Took a high mileage Toyota in there and inquired about timing belt change for preventative maintenance. Dealer had told me a relatively high price. Took it to these guys and they told me it was a timing chain so didn't need to be replaced. Took my truck in for a heating and cooling issue. They said it just needed an adjustment and they fixed it and didn't charge me. Don't find that very often in my experience

Service was excellent. No upselling no hassle just in and out. Honest and great value.read more

They're honest, fair, have lived around here for years. They're not going anywhere. They're also…read morevery good people. They will not up sale or up you don't need they'll tell more company should do business like they do.

If this shit hole had a minus 5 stars I would give then a minus 10. I had a relative who had work…read moredone here that was almost 2 G's. It was about the third day of having her car back and she started to hear a rubbing noise. So she called to make an appointment and was told it would be a couple days before the could look at it. So the guy on the phone told her to turn her radio up so she couldn't hear the rubbing noise until she could get it there. What kind of hillbilly B S is that! Luckily, she had her relative come over to look at her car before taking it back there. The so called " we'll make sure you're 100 0/0 satisfied " didn't tighten her lug nuts all of the way. Do not take your car or let anybody you know take anything there to be repaired!

Been taking my vehicles to A&A for years. Honest and very reasonable prices! Would definitely…read morerecommend.

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

Nate is awesome, got my car fixed up. Fair price, they were pretty backed up but he was able to…read morework with me.

I brought my car to this place about 2 months or so ago for side mirror lights on and a message in…read morethe dash that they needed service. He said it was a sensor in the back module. $700 to fix. Said majority is labor and to be honest hed wait to fix till something else is wrong and they are already in the module. Ok great. Hes highly recomended. Well than driving down hwy car shuts off, like i said months later. Every light, heat ect...off but still drives. Luckily finished drive to work, its a safety mechanism on the car, to work till you shut it off. Called nate. He picked up car by tow. Couldnt get to it right away, totally fine, but no communication till i call him, a few days later. Said he bad people with apointments he didnt get to it for awhile again would have been just fine if he said that. He said it had a mouse, not alternator like he thought. He needed to go wire by wire to find damage. No damage found, again no communication. I call him again few days later and now its not a mouse but the module in back now all of a sudden giving a code and as long as hes back there he might as well fix the side mirror part. Hes stopping for a few days and waiting for the part to arrive friday, hopefully. No communication. Called him tuesday. He said part just got in monday and they are right than working on it. Ok great. Get call, part only fixed "a few of the codes". Started once but doesnt even run or start. So hes gotta keep looking wire by wire. I talk to my husband. We are getting nervous and decide to go to a dealership as he quoted me $1,200 if the part worked! It didnt! And we are done with this keep searching, for weeks! I called him wednesday. He says dealer wouldnt give me anything as is, as i told him the dealership told me they'd come get it and i need to cut my losses. He said he had my car tore aprt fixing a sensor that is giving a code now. And if he stopped now he couldnt charge me for hours worked. I said no i dont want anything else fixed. Never did i give ok to fix a sensor. And i said weve put enough money and time into it and its been 2 weeks. We have to borrow a car. He argued it wasnt 2 weeks. Ok sorry a week and 6 days with no end in site as he has no clue. Dealer came and got car friday. They call us the next week, they did tell us it would take a few days to get in. Communication! They have it in shop. A few hours later i get a call. The module did not need replaced and is actually bringing up a code! AND the part he said hed fix while he was in there, he didnt fix! There is no mouse, he assumed by very few droppings and it is the side mirror problem that shut my car off and essentially crashed it. So once he tells me he could advise me to not fix it and the next time hes got it tore apart and didnt fix the part that needed fixed and kept "searching". I tell dealership that i was told it was ok to not fix it at the time, a couple months ago or so. She says no way! Its a computer issue. Not mechanical so if the computer cant communicate completely over a period of time it will, or can, shut off...as it did in my situation. Dealer calls this person to question why he says that, he says, as he said to me when i reached out to him, that he has a hand fill of cars with the same issue in his lot and none of them shut down! $1,100 for nothing! $350ish for 1 part. Rest labor. He should have said i needed to take it to a dealer when he realized he had no clue. Not convince me to go wire by wire charging hourly as i hated the inconvience of another tow fee and more $. He even argued when i tell him id like to move it but did say he cant tell me what to do though. Another $1,200 to fix the part that actually needed fixed, and fixing what was done wrong, and a few days.. and we were good to go. Very unprofessional. Bad experience. Im sure for both of us. Only thing hed admit is the code for the back module is because its still not fully working and thats $100 of the $1200 quote from dealership to finish setting it up. Didnt tell me that part.