As an industry professional, I've done business with this company multiple times. The last two…read moretimes the part I purchased were defective and I've had to return them. Things happen, I understand that these are used and untested parts. The way this company handled the entire transaction upon my discovery of engine fault, is completely unacceptable. This last purchase was an engine I purchased in February and paid for 1 year coverage with labor. Labor rate they use is national average from 1990 I'm assuming. Since February I've been telling them this engine I purchased was defective. They would send a mechanic to come inspect it, back and forth delaying my progress by 3 weeks at time while they try to schedule their mechanic to come and inspect it. The person they did send knew nearly nothing beyond mechanical issues that he barely even tested for. Fast forward to September when they finally agree to come take their engine back, refund my money and pay labor. Delays pick up by a week again with some lame story about the driver and check not being with the driver etc. says he will call back but literally never does. I had to continuously chase the dude down. I recall the motor being stripped at arrival and instructed my staff to remove everything in preparation. Their guy arrives, takes engine, no check in hand as promised. After a call, I'm told they have to inspect and check before delivering my money. My customer is delayed their vehicle and my time again wasted. Then, no phone call, no single ounce of communication a refund check arrives with $350 deducted for missing parts. I call again and say all parts are at my shop and I can happily bring them over for the $350 back to me. I can't remember what an engine looked like 7 months prior! Guy goes he's gonna talk to the boss and will let me know in 1 day since he's already left. 5 days goes by and again nothing. I finally call them and he gives me a BS story of once a check is written and money deducted for parts removed, there's nothing they can do. These guys are crooks. I am never doing business with this company again. Two stars for their consistent answering of the phone and somewhat friendly demeanor when speaking.

Outstanding Service, Expertise, and Integrity at Bells Trucks & Vans…read more Bells Trucks & Vans sets the gold standard for excellence in the commercial truck and van industry. From the moment you arrive, it's clear this is a well-run operation built on knowledge, integrity, and exceptional customer service. Mike, the owner, is extraordinarily knowledgeable and fair--someone who leads with honesty and professionalism. He takes the time to educate, not sell, ensuring every customer fully understands their options and feels confident in their decision. His depth of experience with commercial trucks, cargo vans, and fleet vehicles is immediately evident, and his transparency is truly refreshing. The yard staff and sales team are equally impressive. Every interaction reflects a team that is well-trained, attentive, and genuinely invested in helping customers find exactly what they need. They go above and beyond at every step--answering questions thoroughly, offering guidance, and making the entire process smooth and efficient. Customer service at Bells Trucks & Vans is simply impeccable. This is a business where leadership, staff, and service align seamlessly. If you're looking for high-quality trucks or vans, honest pricing, and a team that consistently goes the extra mile, Bells Trucks & Vans is unmatched. I recommend them without hesitation.

A failed alternator left me and my dog stranded on the shoulder of the 14 Freeway with a completely…read moreflat battery. I needed a tow to a shop I knew a few blocks away. Fortunately my phone was fully charged so I commenced calling nearby tow companies. Amazing how many didn't sound very interested in the job! "Is this an AAA Call? No? Oh..." "We can get there in 2 to 3 hours..." "That'll cost $390." Then I called Toro's and spoke directly with the owner-operator! He knew exactly where I was stuck and how to get there quickly, and was familiar with the shop I wanted to get towed to. Around 20 minutes later, he was on scene, deftly backing his wheel lifts up to my truck to get it hooked up quickly and efficiently. Soon he was unloading me at the destination shop. I hadn't even asked how much, and his price was VERY reasonable and extremely competitive! I could hardly give a more glowing review for the excellent service delivered by Toro's Roadside Towing!!!

He was very friendly and punctual. He was also very kind to us and offered some resources on where…read moreto get my car fixed. Definitely recommend his services.

Great prices friendly reliable service was on time took care of my vehicle will use again in the…read morenear future

Everyone at honda was very nice from the moment i got there…read more I got a lot of help specifically from steven and daniel. The process was very easy and hassle free. Couldn't ask for any other experience from car buying. Thank you steven and daniel.! Hope to be coming back soon to buy another car. Thank you.

Customer service in management and the service department! Not friendly nor accommodating! Kept my…read morecar for almost two weeks with communication stopping the first week. Although the job could have been done in 24 hours. Never answered my calls, even to the GM. Sales manager was rude when he could out that I wasn't buying a car! Contacted Corporate but not sure if anything has or will happen!

First of all, this review is for people who are used to going to typical auto shops. You'll have a…read morebetter experience if you know what you're getting into. Alberto's isn't your typical automotive shop. There's no waiting room and it's kind of difficult to find. That being said, the father and son who run the shop were very nice and efficient. My husband took our vehicle in for an oil change. The price wasn't cheap, but it seemed about what other shops were quoting so it was fair. And everything is more expensive right now. It's always scary trying to find a new automotive place. We picked Alberto's because the Yelp profile said they had a waiting room and their reviews were good and they had supposedly been in business 20 years. I think their Yelp profile needs updating because they don't have a waiting room and the father told us they've been in business 2 and a half years and the son said 4 and a half but Yelp said 20 years. So we don't know what to believe, but they did a great job! :D I don't want to give the wrong impression. We would go back there again for an oil change. We prefer supporting small businesses. I just think you need to be aware of what you're getting into so you're prepared for what the experience will be so you don't judge them too harshly.

I just had some electrical problems, a sensor issue and a few other problems, Alberto was quick to…read morediagnose the issues, explain to me the problems and had my car fixed and running the next day( he had to order the parts. He earned a life long customer. Thank you for the great honest service!

Found the best deal on a wrx hood, full assembly in perfect condition. Easy communication,…read moreinsurance quality oem parts.

Horrible service. We ordered a trans mission and when it got to us it was wrong. No problem that…read morehappens. When we called back the guy was so rude and said they don't make mistakes and we were wrong. So I tell the guy, look, I just want the right transmission. They did not have it so he made me drive the transmission from Santa Monica to Lancaster. I get there and he tells me there is a 30% restocking fee. We are a business that does over 2 million a year is sales and service and we will never use this place again. Avoid this place at all cost! They are crooks !

Affordable, Honest , outstanding !…read more If you're looking for an honest mechanic, these 2 are your best option! I am incredibly happy with the services provided by these two. They are by far the best mechanics that have done honest work on my car. The Communication is top tier , reliability is amazing , and overall the experience has been great! A lot of mechanics are not always honest in their work & some places take advantage of people but these two truly care & want to make sure your car is up & running . The cherry on top is how affordable they are :) Any future issues I have - I will be contacting Affordable Mobile Care, as well as referring anyone I know to these two.

Finally...my friend has decided to branch out and take his mechanical skills in the road. Mark has…read morebeen maintaining cars for as long as I've know him. While other mechanic charge an arm and a leg, Mark is very reasonably priced for the quality of work he performs. He is meticulous in the work he does and will not leave you stranded. I could go on and on, but you really should just give Mark a call and get your car serviced and/or fixed right now!

Very kind family, flexible scheduling and quality work. I am glad I was able to take my car hereread more