Professional, timely, well organized, safety minded and Chris & Ray went above and beyond. read more

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Jay and his crew were amazing. Great communication. They got the job done quickly and efficiently. I would highly recommend them!!!

My husband trimmed 40' of trumpet vine between a shared fence. We ran out of room in our green waste trashcan. I contacted Junk Removal Heroes and immediately set up an appointment. I missed numerous phone calls to confirm the appointment on the initial day. But, they were kind enough to reschedule for the same week. Chris showed up within the time frame and even sent his picture so that I knew who to expect. He went straight to work and finished right away. This business is responsive, reliable, and charges a reasonable price. I would definitely hire them again. read more

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Easy peasy experience. They give you a solid time slot they can come out via text messages and let you know when they are nearby. They charge a reasonable price based on the bulk size of your items. Friendly to deal with. read more

Junk Removal Heroes - Junk Removal & Hauling Near Me - Murrieta, California

We needed a large sectional sofa removed from our garage. I called Jay (the owner) late one afternoon and he had an appointment available for us the next morning. Chris and Pete were the ones assigned to the job and I was very impressed by these two gentlemen. They were on time, friendly and professional. They got the job done quickly and I would definitely use this company again. Their prices were very reasonable!!! read more

Jay and his crew showed up the day following our first call. The friendly, hard working crew were well organized and cleared out the home of furniture, appliances and boxed items in just a couple hours. Very fair pricing and excellent customer service. I couldn't be more pleased and highly recommend JRH for your hauling and disposal needs. read more

I was able to schedule the pick up for within a day of calling. They kept me up-to-date on ETA. Once they got here, they were super fast. The two gentlemen were very polite and personable. They double checked to make sure they got everything. I could not be happier. Felt like the price was extremely reasonable given the amount that they picked up. I would definitely recommend them to others read more

Fast response. I emailed around the holidays and didn't think I would get a response that fast. And even a faster response for them to come get the stuff. I like the tracker app / link they have on who is coming around what time. Very affordable and they have a military discount! I will be using them moving forward for my junk pick up needs read more

The turn around from my email to the company to the junk being hauled away was around 24 hours. Everything was picked up and taken out quickly. Really impressed with the service. I have other items I wish I told them to take, but that will be for the next time! read more

Jay and his crew were so amazing. They were quick friendly and professional. They even cleaned up when they left. When they quoted my price they stuck with the quote and did not try to add on more services. They showed and got the job quicker than I expected. I totally recommend these guys for any of your junk removal needs. read more

Junk Removal Heroes are true to their name! It's been seven whole years since we last needed this service, and finally got rid of an old couch and some other items. I called Jay today at around 10 AM, and he and his amazing crew had our garage cleaned out by 3 PM. AND the price was awesome. Thanks AGAIN Jay and team!! read more

Pete and Renee from Junk Removal Heroes were prompt, friendly, and efficient. They arrived exactly on time and handled my junk removal job with professionalism and ease. I highly recommend their services. read more

We are extremely satisfied with the exceptional service provided by Junk Removal Heroes. After being let down by the 1-800-Got-Junk franchise, we decided to explore local options for assistance with our junk removal needs. Despite 1-800-Got-Junk's repeated calls notifying us of their delay, they ultimately failed to show up. Frustrated, I conducted an online search for an alternative and came across Junk Removal Heroes. Within 12 hours, all the junk was successfully cleared away! The valuable lesson we learned from this experience is the importance of supporting local businesses. We are now dumping 1-800-Got-Junk and recommending Junk Removal Heroes to everyone in our neighborhood. Check them out at https://www.junkremovalheroes.com/locations/murrieta. read more

We used them back in 2016 and then again in 2021, and then now in 2023 - maybe we should stop buying so much stiff lol?! Anyway they came to remove an old bed dresser and fridge. So we made an appointment online, they came between the stated window, and lowered the price quoted. As I said last time, I hope we never have to use them again, but if we need someone - we will call them. read more

Jay was fantastic to work with. His communication was excellent, his crew was prompt, courteous, and did their work quickly and professionally. His estimate was competitive and he was fair with his pricing, while being faster to complete the project than anyone else. If I needed to use a junk removal service again, Jay would be my first call. read more

We had an old playhouse that sadly had to come down(wasn't safe any more). I sent them some pics of the job and Jay assured me they could handle it. I ended up doing the demo part myself in order to repurpose some of the walls and the good pieces of wood but we had JRH come out to do the cleanup and haul away. No sneaky sales tactics. They let you know ahead of time how the pricing goes depending on how much junk you have, the time needed to complete the job as well as if the weight of your junk was over a certain limit. No surprise fees at the end. Jay was great at the communication piece up front whether it be a phone call, text or email....and quick to respond too. That alone is so much appreciated. Marcus and Daniel arrived during the agreed upon time and we got it rolling. I was surprised that we got it all loaded in an hour. These guys mean business but they are also fun to talk to while getting the job done. Super professional...even swept up afterwards....just a job well done. Thanks a bunch, JRH! read more

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Called to have junk removed from new house, the owner answered and was very courteous and got me scheduled for pickup the next day. The business followed up with me by text to let me know when they were coming. Marcus and David came by and removed all the stuff within 15 minutes. They were both very professional and friendly. I will use this business again this week and for all my hail away needs in the future. read more

Junk Removal Heroes - All the junk they hauled away - Junk Removal & Hauling Near Me - Murrieta, California

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These guys are GREAT. They show up on time, they communicate from start to finish, and they're respectful and thorough. I really liked them and they did a great job. read more

This review cannot express the respect I have for this company. Embarking on surgery in the near future, the efforts and actions of moving large and heavy items have come to pass. The review does not do justice to the tremendous strength and power these men demonstrated. Yes, there are many companies that provide this brand and style of service, but if you want a team that cares for your dwelling and has the highest respect for safety and Customer satisfaction, you have found them! read more

Excellent company doing it the right way with hard work, integrity and great prices!

Thanks to Jay, Marcus and Robert you guys were awesome and professional. I appreciate the efficient and fast response to our call, you are highly recommended to my family and friends! Thank you, Happy New New!!! 2023!! read more

Jay and his team were amazing! I sent him a photo of our junk via text message, scheduled the appointment, and got everything hauled away literally that same day. The price was fair, scheduling was convenient, and their communication was great. All in all, I couldn't be happier! read more

Sent an inquiry to Junk Removal Heroes and got a response right away. Their quote was much lower than any other company and their communication was fantastic. Showed up the next morning right on time and removed everything quickly. Had to take apart a rusted, metal shed that was not easy to remove, but did it quickly and easily. Marcus and Robert were both very nice and helpful. Would absolutely use them any time I need junk hauled away. read more

I sent Jay a picture of a garage full of junk I needed removed from my late Father in law's house. He responded within minutes that he could do it the next day he gave us a fair price, we hired him and he showed up on time the next morning. He pulled in the driveway with a trailer that didn't appear to be large enough for all the stuff and he was alone. Jay is a Superman, he expertly loaded everything and I mean EVERYTHING on that trailer all by himself, I was very impressed. Jay has a great personality and was very friendly. I highly recommend anyone to use Junk Removal Heroes, you won't be disappointed! read more

Great customer service! Very fast to reply. If you need junk removed these are your guys. Professional, courteous and timely. Above and beyond in helping us get rid of a lot of stuff... Definitely recommend 100% read more

Junk Removal Heroes - Junk Removal & Hauling Near Me - Murrieta, California

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Jay and his associate were quick and efficient and provided services within 2 hours of our call. They were courteous and careful around our young girls. They left premises clean. Price was reasonable. Would certainly use again read more

Jay with his co-worker we're the true hero's of the day for my mother and I! I called as a last ditch effort after another company bailed on us when we already had half the stuff out of the storage. Jay showed up faster than a speeding bullet like Superman within 20 minutes of confirming. Just like superhero's they made everything disappear from the storage in 45 minutes like the flash when I thought it would probably take 3 hours. Jay was also kind enough to reassure my mom that even though we had to get rid of a lot of old stuff that she has her son to get through it which I really appreciated. This was because my mom had a tough time getting rid of stuff but with the kind superhero's she became happier once it was all done! read more

Had an appointment today at 1030 am and they ghosted me. Tried calling and texting multiple times. Did a ton of work to prepare for the removal only to have these losers not show up. MFers. Don't bother with these fools. read more

Jim and Marcus saved the day! Spoke with owner Jay on the phone last minute yesterday to coordinate a pickup. He talked me through their very reasonable pricing and we set a 10am to 12pm pickup window. At 11am they notified me when they were 10 minutes away and I stuck all my junk outside (family doesn't want anyone in the home but apparently they ARE full service and will remove items from your house for you if you want; which i did not.) These are great guys! They arrived promptly and on time. Clean cut and polite, very professional; exactly ten minutes after their "on the way" text they arrived, and had it all loaded up within 20-30 minutes of arrival. Pricing was very reasonable, and people were amazing. Overall a great experience -- they even swept the yard up at the end. Thank you again Jim and Marcus!!!! read more

Junk Removal Heroes - Dumpster arrived 1/3 full and he notified me of it's current load and how he would adjust the price to reflect that (and he did). - Junk Removal & Hauling Near Me - Murrieta, California

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The guys were super friendly, courteous and fast. They were very clear and up front about pricing. I will definitely use them again in the future and highly recommend them. read more

Everyone must call Jay up 1st before any junk removal service is called. I don't need to get into my soap opera; but, Jay rescheduled 2 other appointments to not only service me but also pulled an honest move and didn't charge me for as much as stated in quotes. His customer service is rare. read more

I contacted Junk Removal Services.. they responded immediately with a very fair quote ( on a Sunday ) .. they showed up on time with the nicest employees.. Marcus... friendly.. efficient... polite.. I couldn't be happier... thank you so much.... There were two employees I'm sorry that I don't remember the second person... read more

JRH we're outstanding!!! They were able to arrive earlier then what was scheduled and were professional and extremely easy going. I would highly recommend these guys; you want a junk removal service that isn't going to give you the run around, these are your guys!!!! I will use this company again. read more

Junk Removal Heroes - Junk Removal & Hauling Near Me - Murrieta, California

A recent death in the family forced a much needed house and garage clean out. We called Junk Removal Heroes this morning needing an alternative source after being given the run around by 1-800-got-junk. Jay was great. He showed up by himself within 90 min of calling him and he kicked butt. Jay hauled away a huge trailer (bigger than the 1-800-got-junk trailer) and charged us $200 less than they did also gave us a discount cause we helped him with the cleanout. We will be contacting Jay at Junk Removal Heroes with any further needs in the future. I don't understand how the other company got to be "North America's largest junk removal company with this kind of service. Save some money and get great service with Jay at Junk Removal Heroes read more

These folks are professionals through and through. We've used them plenty of times in the past but today I had an especially daunting job that was giving my family and me quite a bit of anxiety. Marcus and his coworker arrived and took care of the situation promptly and professionally, and I can't imagine what it would have been like to try to deal with it on our own. Thank you all so much! read more

As we were cleaning out our house for a move, we were in a bind. We had plans to take our "junk" to the dump. It's not that easy!!!! I requested quotes for junk removal. Jay was quick to respond and was able to squeeze us in. When he got here to pick up our "junk", he was extremely nice and respectful. We asked him to take a few extra items (at a reasonable extra cost of course), and he did. Thank you Jay for making our day!! We have less junk to deal with, and we had more time to what we needed to do at home! You are a junk removal hero!!! read more

Jay and his team do an amazing job maximizing the space in their truck to save you money. They worked hard and fast to clear out my sister's house in less than 3 hours! We have used 1(800) got junk in the past and even though they did the job they were more expensive and didn't break everything down to make it all fit efficiently. Give Jay a call when you have a junk removal project that requires fast and affordable service! read more

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They are Awesome!! They come out right away! They respond right away! They are reasonably priced! Usually same day! Highly recommend! Friendly, Respectful and Professional! read more

Junk Removal Heroes - Junk Removal Heroes are the Best - Junk Removal & Hauling Near Me - Murrieta, California

These guys are simply amazing. Not only do they offer amazing service at a fair price, they went above and beyond when we had a crazy awkward water fountain we needed removed. Broke it up for us and got it out of here when we were at our wits end with the thing! Super nice guys, prompt service (they ended up being able to come a day sooner than originally quoted!), and great prices! Highly recommend!! read more

i will give jay and his guys 10 stars out of 5!!! Prompt, very responsive, courteous, honest, professional and every good thing i can think of. Jay and crew cleaned up my old wooden patio cover. took it down and cleaned everything up. i highly recommend Jay. read more