I just reread my 2022 review and I stand by every single word…read more It's March 2026 now and X Out has been coming out quarterly since I moved in. They are extremely responsive to questions and requests for additional services. My house has been virtually bug and rodent free for four years! From the beginning I've had the same technician come out. Isaac is fantastic! He's friendly, professional, and thorough. I love the consistency and reliability. I would absolutely recommend X Out to anyone in need of through, consistent, and reliable service!

Used them before and they originally were great, but then they started to no show for appointments…read moremultiple times due to signing only 1 contract and not 4, and then began openly spamming me nonstop with emails and phone calls. They would schedule appointments without even confirming them with us, upsetting our rental customers, and were difficult to get ahold of to adjust any prescheduled appointments. We then had to deal with TJ. TJ harassed us, calling back to back if I didn't pick up and ignoring our texts asking that he just please text us. When we picked up TJ sounded high, and even referred to me as "dude", while calling me repeatedly despite me declining the call, making think we had an emergency with one of our customers. The owner Heath is trying to come up with excuses, but wasn't on the call. Nobody yelled at TJ. We told TJ to stop calling us repeatedly if we didn't pick up like a jilted ex girlfriend, and to please text us instead. Also, we had signed up for autopay and get about 3,000 emails a day. TJ was especially rude, condescending, and just about the worst person we have ever had to deal with. The fact that Heath is okay with it is telling. Attaching phone records as proof since Heath wants to lie and claim TJ only called us once today.

Had some paper wasps that decided to build a nest in my attic. Called and same day someone came out…read morefor a quote. They were better priced than a couple other places I checked out. A few days later, someone came out and took care of them. Also decided to pay a lil extra for a year worth of service. Pest guy was very professional and great to talk with. Took care of the attic, inside and outside very quickly. Happy with my service this far.

We have been having bed bugs for almost 2 years, I have to keep calling and requesting service,…read morehorrible follow up. We did every treatment possible, we even got rid of our furniture and yet we still have bed bugs on our house, they even drilled holes on my walls, never bothered to covered them up. The treatments they are using is obviously not working. I had to cancel my service due to awful service and obviously because they didn't do what they said they were going to do, which was get rid of the bed bugs. Supposedly, the manager was supposed to give me a call within 24-48 hours, never got a phone call. I don't recommend this business.

I always have a great experience with Pinnacle Pest Defense out of Floresville. They have always…read morebeen very polite while on the phone. Always call ahead of time to let know when they are coming. Never had any issues. I recommend using them!

From the owner: When you need pest control, you want a company that treats you right and has the knowledge and…read moreexperience to effectively take care of your problem. At Pinnacle Pest Defense, our focus is on meeting both of those needs. We provide excellent customer service and results, and because of that, we don't need to tie our customers into a contract. We know the best way to do business is through great service, not contracts. For your pest control needs, you can trust Pinnacle Pest Defense.

This pest control service is top notch. And their pricing beats their competitors…read more I believe not only is the service of applying their product and it resolving the issue is good, but more so how Kerri and Roger do business. Keri handles operations. She coordinates the appointment and talks to you about what action will be taken. She makes sure you have a thorough understanding before moving forward. She is easy to work with and quite compassionate. Roger goes onsite and takes care of things by applying their products required. He further explains how the homeowners need to take action themselves. Both make a great team and i believe that is why their business is so successful. Most strongly recommended.

I did not use their services only because they did not provide the services I need at this time…read more But they did recommend another co & provided name/phone# which made it easy for me to contact them. THANK YOU Rat King Pest Control!