I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

You can't go wrong with Jose. Excellent technician who knows this stuff and respects your home…read more Next time I have plumbing issues this is who I'm hiring..

Excellent service and very professional installation. My new water heater is working great. I'm…read morevery satisfied with the service. Thank you!

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

I had an issue with the connection to my power-assist toilet. I initially thought the problem was a…read morecoupler that attached to the assist unit, but it turned out that the threads on the toilet unit were stripped. Tony promptly provided several options for resolving the issue. He ordered the necessary part, and while waiting for his colleague to deliver it, he removed the old power-assist unit. This was a smart use of time since he was then able to simply install the new unit when the part arrived. Overall, Tony worked efficiently, professionally, and cleanly. I would definitely call Tony and Jon the Plumber again for any future plumbing repairs. I highly recommend them!

I got a quote from three different vendors to replace my 90-year old father's shower valve, and…read moreJohn The Plumber was THREE TIMES as much, after charging me for the visit. The other two were within $50 of each other. Seemed much more concerned about replacing our water heater, since that's a big ticket item. I felt they were trying to take advantage of my father because he has dementia. When I called to address what I considered an unfair business practice, I was told on the phone "it's our job to upsell." Wow. Even had the nerve to call me up and harass me about getting a new heat water heater... years after I got my shower controls replaced by another plumber!!! Don't do business with these people.

Needed immediate attention with A/C drain pipe, called and got scheduled within 30 mins. Ryan…read morearrived and did a thorough job removing clog & provided great advice. Service was completed perfectly and the value was more than fair. Highly recommended, very reliable and friendly service.

We had Ryan and his company, Team Plumbing and Drains, come out January 6th. I received a text…read morealerting me that he was on his way. We had two issues - #1 Change out the faucet so we could use the hot water again and #2 Fix the toilet so it no longer sticks and continuously runs. Ryan came in, assessed the situation, got the needed tools from his truck and completed the job quickly. It's great to have a plumbing company who is honest and cares about their customers. Thank you to Team Plumbing and Drains!

The service was very professionally done. The plumbers were…read moredetailed in explaining what my issues were. Installed new Kitchen faucet, For me it's the fact that they removed everything from underneath my kitchen sink & installed new kitchen faucet then put everything back into my cabinet. That was wonderful. Then installed new hose bibb. Cleared my kitchen & bathroom stoppage!! The cost of everything for an emergency was very reasonable. I'm so appreciative. I will recommend them to lots of friends!

I called with a question for a potential service call. They had me on speaker phone and I could…read morebarely hear him. I mentioned multiple times that I could barelty understand and he had long pauses. It was obvious his attention was on something other than our call. Apparently they didnt need my business

We had a clogged line that was making the toilet overflow into the shower so we needed someone…read morerather quickly. He was able to come the next day was super clear with his communication and showed up on time. I would definitely use him again

Great guy and great service. Great value would recommend them to anyone. Would hire them again in a…read moremoment

I had other plumbing issues today, and they came so fast!…read more Leo (owner) goes beyond with the "hands-on" fix, as I know most people replace, and he shows you the right way to ensure your plumbing is functioning properly. I have to brag about the "family run business" that is all hands on! His wife, Lori, is on all his service appt. calls and updates you on the return visits! I used them this year a few times now! Called them again and they came right away!!! They are always a good choice!!! I have called them over the past year and found the owner to be hands-on and very professional in dealing with my plumbing issues. They care about your issue and come the same day! They are local, and the owner is hands-on with all service calls! I am so glad someone suggested this to me, and I hope to share this with others. Use local people who are aware of many parts of repair, and do not sell you something!! I used them last year---This was a sudden Sunday Night water pouring into my wall from a wash sink. The company came highly recommended, and I was calling to leave a message at 10 PM on Sunday. They called and immediately went into a repair plan. I was so happy to see that repairs were no damage to the walls and were fixable in 3 hours with all new parts! They called several times to explain the process, and then two plumbers worked on this fast and furious... I am a realtor and will recommend them!!!!!!!!!!!!

Wow, great service and impressively clean and organized. Happy a friend referred me, happy to refer…read morethem to friends. Quality products, quality work as well as on time as promised.

David came out and was absolutely wonderful. Explained what we needed to do for our sink as he…read moredidn't have the right materials with him. I went to the store to find what he suggested and he even text me to tell me what the materials were that we needed. He went above and beyond. He fixed our toilet issue quickly and efficiently. He was great! I would use him again for any additional plumbing issues. Tysm

i had been having a long standing, but intermittent, problem with my home in that sewage (stinky)…read moregasses were coming into the unit. I understand that this can be a difficult situation to solve. Over a period of 6 months, several attempts had been made by others to fix this problem but it continued unabated. When we called Plumbing Connection, David came quickly, began his analysis and had an immediate plan of action. He knew exactly what to do and how to proceed and the multi-faceted problem was fixed in less than 2 days. I am extremely grateful for his skill and his efficiency.

I'm so happy I finally found a plumber that I feel like I can trust. We used Magical Plumbing to…read morereplace our water heater, and the process was seamless. They were reasonably priced, and able to do the job quickly and effectively. I would absolutely call on them to do other projects for us in the future.

Magical Plumbing has bailed me out a couple of times! The response is that of competence . No…read morematter the problem, they come and most importantly they let you know "they have this!". They usually do. Pricing is up front and they are reasonable. I don't shop excellence!

Yes, Amy's Plumbing, repeatedly!…read more Clear communication, rapid responsiveness, superb service. HIGH QUALITY. She's done that before, and this time the job was also to repair someone else's shoddy "work," including an old electrical installation. Amy to the rescue, including a referral to a superb electrician who, like Amy, communicated clearly and rapidly. She's an artisan of her craft, and very much appreciated for it.

Extremely disappointing experience. I had been using Amy's Plumbing for a while -- they were always…read moreexpensive, but at least upfront with pricing and the work was done as promised. Unfortunately, the most recent job showed a complete change in their ethics and customer care. I called them to fix a leaking bathtub faucet in my guest bathroom. I was presented with two options: * $850 for a 3-handle replacement but requiring a hole in the wall, and * $1,150 for a 1-handle replacement with a clear promise that no hole in the wall would be needed. I agreed to the more expensive option specifically because they guaranteed no wall damage. While I was off the premises, Amy called insisting the plumber needed to be paid immediately before leaving. I paid. When I got home, I found a large hole in the wall in my master bedroom -- the exact thing they promised would not happen. I called Amy right away. Instead of owning the mistake, she blamed "miscommunication," said the plumber should have called me, and then started gaslighting me by claiming the job was "more expensive" and that I should be grateful that they kept the "old price." Absolutely absurd -- especially considering the already outrageous cost. I offered two reasonable solutions: * reduce the cost to the $850 option (the one that did require a hole), or * fix the wall they damaged. She refused both and showed zero interest in resolving the issue. Key points future customers should know: Pricing has become outrageous; greed has replaced fairness. They do not uphold their agreements -- even written or verbal commitments mean nothing here. Customer care is nonexistent. It feels like they have enough clients and simply don't care about losing anyone. If you're looking for an honest, reliable, and ethical plumbing company, this is not it. I never leave reviews like this, but the level of dishonesty and disrespect I experienced deserves to be public. UPDATE / CLARIFICATION: The owner posted a response that unfortunately does not match what actually happened, so I want to clarify a few key facts for anyone reading this. I was originally given two options for replacing my leaking tub faucet: $850 for a 3-handle valve, with a hole in the back wall. $1,150 for a single-handle upgraded valve, with a clear promise that no hole in the wall would be needed. I chose the more expensive option solely because I was told it would avoid cutting into the bedroom wall. However, when I came home, the wall was cut open anyway, and the tiles in the bathroom were also disturbed. I never received a call, no one asked permission, and no one sent photos before opening the wall. The work was done without any notice. The owner now claims that: the tiles "were not disturbed" (they were), I approved additional work because of corrosion (I was never contacted), and that "no one promised the wall wouldn't be opened" (the entire reason for choosing the $1,150 option was exactly that promise). These statements contradict what was discussed before the job started and what I saw afterward. I asked for a fair resolution -- either: * adjust the price to the $850 option, since that's effectively the method they ended up using, or * repair the wall they opened without authorization. Both were refused. I had used this company before when their pricing was high but transparent. This last experience showed a complete change: the price increased into unreasonable territory, the agreement wasn't honored, and decisions were made without my approval, followed by a response that tried to reframe the situation instead of addressing the issue. I stand by my original review. If you value straightforward communication, predictable pricing, and respect for your home, please be cautious here.