Just rude. I made an appointment for 4:40pm, I am a very busy physician at the hospital and…read moreunfortunately got out of work a little late for patient care. I called ahead and gave her a heads up I would be 5 minutes late, she was rude on the phone but then said to still come. I showed up at 4:45pm as promised and the door was locked and the business closed. I don't understand how you can run a business but not make time for people that run a few minutes behind. Absolutely ridiculous. Not to mention the business listing on google and Yelp says open til 7pm.

Great experience, very comfortable having waxing done. Will definitely be back ! Everyone was very…read morenice also!

Great service. Super clean and so inviting when you walk through the door. Staff friendly and so…read moremany services that are offered

We visited a couple of weeks ago for pedicures. It was a really stressful experience. My wife's…read morenail specialist, Ashley, ended 20 minutes earlier than the time we paid for. Ashley did not ask my wife if she wanted any nail polish even though we paid for it in the package. Ashley left the room and told my wife to just enjoy the massage chair. Ashley totally disappeared. I had Hannah, who did well with me. She did everything that we paid for. While my pedicure was getting finished, I was already feeling anxious because I noticed Ashley left twenty minutes early, she came back and asked in front of everyone how we were paying and how much of a tip we wanted to leave her. I was so uncomfortable. After I paid, while still getting my pedicure mind you, she just disappeared again. I wanted to talk to her about her hospitality after I was finished but I couldn't find her anywhere. It was a very uncomfortable experience. Also there were ants in the bathroom all over the sink which is not what I wanted to see while I'm trying to get a spa experience. I would not recommend this place to anyone I know.

Jenn was amazing! She has so much expertise. Her manner is so welcoming, warm, and kind. It's…read morereally wonderful to find someone with so much knowledge in this area. The environment was lovely, and I've already made another appointment to return. She recommended a product which I bought from her and it did exactly what she said it would do. What a blessing! I have had facials all over the place at some of the best spas, and I can honestly say that this was probably the best facial I've ever had.

Excellent experience! I appreciate the time she spent with me to create the best plan to meet my…read moreskin care goals. The facial was amazing! It was so relaxing and took away some of the redness I had lived with for years. I highly recommend Pro Skin Studio and I definitely will return.

Love love love getting the "down under" wax here. I refer everyone here. They are super nice and…read morecourteous. Beautiful ambiance. Great prices. I always go back!!

This is the only place I buy bras. I replace my bras yearly and every year I walk into this…read moreboutique for a fitting - the girls are so helpful and bring me exactly what I'm looking for. I love not having to sort through bras and guess at what might fit. Customer service is top notch and the boutique is stocked with everything you might need, from bras to shape wear and pajamas.

First time going here and I specifically said keep my eyebrows full, just a cleanup. She did the…read moreEXACT opposite and thinned my eyebrows out saying now you can see the arch! NOT what I asked for. First and last time for me and if anyone knows what I'm talking about...yes, you can see how white my skin is under my brow because she took all that hair off. Do what I ask, not what you want!

I popped in without an appt with severe anxiety that this place would be too busy for an underarm…read morewax. I was mistaken, the owner was so passionate about other customers that I knew I was in good hands. She was free within 15 min and took me in. Thank goodness bc I had a wedding to be at in 3 hours. She's the type of person that not only cares for her business but cares for her customers. What a genuine soul. She cares about her craft 100%. Whenever I'm in the area I'll come find her.

terrible terrible…read morepoor skills did these people even go to school? i asked for a perm and they stratened my hair

Kym is a boss when it comes to hair.. color corrections, extensions, cut, style, blowouts.. she can…read moredo it all! I am so thrilled to get this type of service outside of the city. She's worth the wait to get into and a really lovely professional to be around. Thanks Kym!

I come here regularly for my eyebrow threading and it's always a satisfactory experience. Found…read morethis shop on happenstance when in the area one day and it's now my regular. Haven't gotten any other services done, but 100% recommend eyebrow threading! Best place I've been to for it. It's always a fast service even as a walk in. Accurate and as painless as possible too. If you're looking for a new place or even a first ever experience this is the place! 10/10 all the way around.

Im not from upstate NY, and extremely picky about who touches my brows. I was hesitant to try…read moresomeone locally when there are so many options in NYC but decided to give Reema a chance. Wow. She is great. She's been my go to while in Albany and I highly recommend her. As per COVID concerns, she is strict about taking precautions and does not put the thread in her mouth while threading. She wraps it around her neck instead. She offers other services as well (waxing is with a roller not with popsicle sticks). But have only gotten my eyebrows threaded with her. I just want to add that I'm a bit obnoxious and picky about places that I go to, but Reema is truly great. She is the owner and the ONLY one there so you know you'll always get a great job done.

Alex is an incredible lash artist. I got my lashes done for my wedding three years ago and could…read morenot give them up. As an acne specialist she will work hard and long to clear your acne. She's never given up on my skin. Furthermore, she is the only person I will ever let touch my brows.

Hillary gave me the BEST spring haircut! All my friends have been going and they give a great…read morestudent discount + have a rewards system. I would recommend.