The process of dealing with my insurance company on a water damage claim has been difficult. NICS…read morehas been a major help in navigating this industry. Without Preston's knowledge and guidance I don't think I would be where I'm at currently with this project. I'll keep everyone posted on the progress of my project and how NICS follow through is after construction has started.

They are working with our insurance company and adjusters to handle hail damage at our houseread more

Adrian and company were fantastic. Efficient and effective!…read more Did what was expected and were responsive to any questions. HIGHLY RECOMMENDED

If you are like me and have had enough of the wrong end of the stick from an insurance giant who…read morejust doesn't care about you as a customer, look no further. Since the first call with Mr.Adrian Mora and his proactive follow ups, clear guidance, professional approach to solving my auto insurance claim which kept dragging, I felt so reassured and now I realize that I couldn't have asked for anything more. Please accept my sincerest thanks for your diligent efforts.

I am not happy at all with this company. I filed a claim on my roof back in of Feb. 2017, and have…read moreleft NUMERUOS text and calls in reference to having my roof fixed. They were quick to have me sign over my insurance check to them but still has NOT fixed the leak on my roof, it is worse now than before. It is now Jan. 2018 and STIll my roof is not fixed, is way worse than it was and nothing has been done. I keep getting referred to other people Stevan, Erica, Jason Kemp, and Tyler Sain. They have even got a third party involved Terry James who is saying that I owe them 500.00 and nothing has been fixed. I WOULD NOT EVER REFER ANYONE TO DO BUSNIESS WITH RCA R. Mckinney

Did a good job on my roof. Only issue was with the communication with the office in Raleigh. My…read more"go to" guy Tony never answered his phone or returned calls made over the course of a month before the job started. Otherwise everyone involved was courteous and professional.

What a joke and a poor excuse for a human being. He does not uphold the terms of his warranty. He…read morewill rip you off and does not care that he did a shotty job. Caused major water damage in my house due to not sealing windows and will not fix it. Oh wait, his way of sealing windows is by using CAULK and thats it, so yes he sealed them but only with CAULK. He doesn't wrap them, tape them, no flashing, nothing. He thinks caulk is supposed to do the job. What a joke. How can he even call himself a contractor? Thats kind of common sense.

I used JGP to help me replace my roof last month. Richard was my point of contact. He was wonderful…read moreto work with and exceeded my expectations. The crew was need and respectful of my property. They replace my large roof in 1 day. Richard also gave me a free upgrade to Architectural Shingles. I love my new roof and would highly recommend them . Thanks, Kelly

Robert Lackey of Partners Insurance Agency took time to review my insurance needs, explain the…read moresubtle differences, and after careful review I chose to use these good folks. Rates were competitive, options for carriers were expansive, and most importantly, I know Robert will be there if I ever have a claim.

Their agents are great. They made changing my insurance as easy as possible; handling parts of the…read moreprocess I never have had other agents help with. I'm very happy with my coverage, the quality of the insurance company they chose for me, and the price as far as insurance goes.

Please hire these guys if you have any mold issues! we had 2 previous inspectors that still missed…read moremold in our house and I was still super sick. in addition to being great inspectors, they really know what they are doin remediating it also. I researched for hundreds of hours and these guys were knowledgable, thorough and reasonable in their pricing as well. They know what they are doing and don't try to scam you. they were also very patient and empathetic really understanding my anxiety and fear from being ill. you can't go wrong with Cardinal.

We used Cardinal Restoration for water remediation and then they renovated our bathroom. The…read moreremediation team was so clean and kept our house so clean during the demo and remediation process! They lined all of our floors with paper and had fans and plastic to keep the dust at a minimum; thanks Reuben for overseeing this part of the work and your excellent communication! Next, we worked with Drew as a project manager for the rebuilding part of the project. Drew was very patient with us as we selected products and did end up changing small details along the way. We completely changed the look of our bathroom and it turned out perfectly! Cardinal knew exactly how to navigate this process with insurance which made things go very smoothly.

After providing a quote, they completely disappeared. My calls went unanswered, and they never…read moreresponded to my text messages. Very poor communication and a frustrating experience overall.

From the owner: We help homeowners to repair their Roofing Damage through insurance company. Advantages for you and…read moreyour family: You Do Not Pay for your roof Inspection. No Risk. We do not ask you for advance money or confidential information. If the insurance company approves the claim, you only pay the Deductible. (Ask our advisor about ACV payments). You have an excellent team of Expert Adjusters. It does not matter if you have already made a Claim. We build Roof Systems (Ask our sales advisor about it) We file the claim for your ENTIRE roof. Service in English and Spanish. Free upgrade to Architectural Shingles. Call us today and we’ll give you a quote over the phone for any job. 980.369.8416

From estimate to clean up, great experience with Charlotte's Best Roofing and Gutters. Their…read moreestimate was reasonable, work was completed quickly and cleanly. The finished product looks fantastic. We would use them again in the future for sure.

We have a flat roof that was in horrible shape. Charlotte's Best Roofing not only did a great job…read morewith the replacement, but their communication is top notch, which seems to be hard to come by with most contractors.

Looking at these reviews it's a wonder they are still in business. Because they have no business…read morebeing in business. Does the licensing board not take steps to yank a company's license when they have this many bad reviews?? I mean it's off the charts. If you had this many complaints about you where I am from, your license would be revoked immediately. No questions. 1 star is too many for this outfit too. I don't even know where to begin with our fiasco working with this inept company. They are a restoration company, that's where it ends. They would do well to stay in that lane. Or better yet, close your doors, you guys suck. They have no construction knowledge, AT ALL. We too were hit with a ludicrous price for some simple work done prior to drywall. But not before we insisted that we get a quote for all of it first. Nope, never happened, and they just went ahead and did most of the work, then pulled a ridiculous number out of thin air saying that's what we owed. Sorry, you don't do work you weren't authorized to do and then think you can charge whatever you like after the fact. If I asked them for an itemized invoice for the items they did right now, they wouldn't be able to produce it. That's how bad this outfit is. And at least half the stuff was done wrong. They hire inexperienced non-English-speaking guys. And I don't care that they don't speak English, but it doesn't help. They told us they would be hiring licensed sub-contractors to come in and do all the work. That didn't happen except for maybe 3 or 4 phases. And I am quite convinced that these guys who are here most days, not all, and are on Spanglers payroll, they're not licensed contractors at all. And the contractors they do sub out, oh god. They are as bad as Spangler themselves. Clueless. And they go thru contractors like firewood. Hire the cheapest outfit they can find, then realize their work is beyond bad, then hire another, and another, and another, to fix the previous one's mistakes. They went through 3 or 4 mechanical contractors to do the heating and cooling, and it still isn't right. When the power was finally turned on, not one light fixture worked. NOT ONE! The electrician came back and cut out drywall all over the place to chase new wires, in brand new construction. Useless. This kind of shit should not be allowed. Period. The PM was never on site, although he would have you believe otherwise. He walked the place with us right before drywall and he didn't write one thing down. I had a full page of items on a legal pad. He told us he kept in all up here as he was tapping his head, in his clueless noggin. He was even dumb enough to tell us he didn't really spend any time on this project at all. No kidding. We didn't notice. They lie thru their teeth. They would have weekly zoom meetings to give updates and just blow smoke up your ass so bad, it was appalling. Like telling us the doors were all hung, and they hadn't even been delivered. The operations manager, Jason Williams and his in the field PM Rolando could not have been more on separate pages. They were never in sync with what was going on, or with each other. It's embarrassing. You would think it was their first project the way they royally failed. But looking at the reviews here, they have been getting away with this shoddy work and business approach for years now. I could go on for pages of the stuff they have done, and not done, but I'll spare you. If your insurance company recommends them, find a new insurance company, or clue them in to what Spangler is all about. Send them a link with all the bad reviews. This company has to end, I mean, end. They are all the things everyone else has said here, and then some. Steer clear of this useless company at all costs, which will ultimately be your cost if you make the mistake of hiring them!!

An improperly installed dishwasher flooded under our hardwood floors. We called our insurance…read morecompany and Spangler Restoration responded promptly and handled the mitigation. That was the end of anything positive from them. We were linked with Spangler Restoration through Contractor Connection. All work was supposed to have a five year guarantee. Spanglers subcontractor completely messed up the installation, sanding, and finishing of solid hardwood floors. Spangler said they would have the floors repaired and refinished. Then they demanded we sign a new contract that stated- NO GUARANTEES. We refused to sign and asked that contract language be changed to floors will be repaired to industry standard. Spangler just kept emailing us the "no guarantee" contract. Yesterday we were informed that Spangler is withdrawing from completing our restoration. Spangler has delayed for over eight months and driven up the cost of this project needlessly. They, and their subcontractors, have caused significant damage. They broke our granite countertop, damaging the wall and breaking the windowsill. They broke all of the cabinets they removed. They broke wood molding in our dining room and damaged baseboards throughout the first floor. These items are not repaired/replaced yet. None of this costly damage is included on their invoice! This is in addition to having installed and finished hardwood flooring incorrectly. Entire floor has to be replaced. Spangler came into our home, provided us with a contract to complete the repairs, and almost nine months later are leaving, with no work completed and a huge mess. Their lack of professionalism and accountability astounds me.