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Justin Heller, MD

4.7 (94 reviews)

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5 years ago

Dr. Heller is professional and personable as his entire staff. I am 100% satisfied with my procedure and the results.

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Ask the Community - Justin Heller, MD

Review Highlights - Justin Heller, MD

Dr Heller is a phenomenal surgeon the staff are amazing kind friendly phenomenal as well.

Mentioned in 74 reviews

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Valencia Dermatology

Valencia Dermatology

3.9(293 reviews)
1.4 mi
$$

This was my first visit, and I will definitely go back. Dr. Hirschfield is really attentive and…read moreprofessional. And they stay on time! My issues were with the account creation and billing processes, and a lapse in privacy protection, but I won't ding the practice for those at this time. I was given an email prompt to go to a portal and download an app, and fill out everything there. I did. But when I got to my appointment I was told I didn't sign all of the required docs. I looked through the app and showed the front desk, and she couldn't find them either, so I had to do it on an iPad there. Not a huge deal, but a glitch that made check-in less smooth. Another awkward, and poorly timed request, was after the doctor decided to do 3 biopsies. I signed a doc to agree to them, and the nurse told me I had to pay the deductible for them before they could proceed. I literally had to get off the table in my gown, and go get my credit card out of my purse so she could process it while I waited. Really, really weird that I couldn't take care of that upon exiting. And honestly, not the best use of a nurse's valuable time! Lastly, I was laying on the table in a paper gown, at times with different areas of my body exposed, and during a period when a 2nd nurse or technician was coming in and out, the door was left open 2 or 3 times while she performed her tasks. I was in the first room, so every patient who entered walked by my room, and there were men, women and children in the office. I almost said something, but I was embarrassed and just wanted it over with. I hope they pay a little more attention to the privacy and dignity of patients. Still, I'll give it another shot because I liked Dr. Hirschfield.

I've been a reoccurring patient here. I enjoy coming here and have for years. When I have been…read morecoming in recently, I've noticed only one of the receptionists taking charge of the front while the other receptionist, talks on her personal cellphone and ignores almost every patient that is waiting to check in. I noticed this especially today. As many patients were waiting to check in, I couldn't help but be bothered by the fact the receptionist wearing glasses could not be bothered to get off of her phone to help her colleague to check patients in. Seeing this lack of professionalism by her at the front desk makes me question how professional this establishment is. The front desk are the first people you see, and who set the tone for the appointment. After seeing the consistent lack of urgency and continuous unprofessional attitude on the one receptionists end does not make me want to continue treatment here.

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Marc Lussier MD & Lussier Aesthetics - Bill's Weight Loss success!! 94lbs in 6 Months.

Marc Lussier MD & Lussier Aesthetics

4.5(178 reviews)
1.1 mi
$$

I had my breast augmentation over 25+ years ago with saline implants, and the girls are still…read moreamazing! I have never had to have them replaced. I went in 2 years ago and had Lipo on my neck, chin implant, under eye lift, and Morpheus-8 on my face. I have had injections done in his office also. I love all my results. I would never go to another plastic surgeon ever. Dr. Lussier and his staff are top-notch.

I recently made it out to SCV and visited this medspa for some 'tox. I was greeted by the friendly…read morestaff at the reception who had asked me to fill out some consent forms. Injectables can be a very nerve wracking thing, but the nurse who helped me, Raquel was so kind and sweet. She made an assessment based on what I told her I needed the most help with and helped to make me feel more confident in my skin. Raquel was so gentle with her injectables, it didn't feel like anything! The place is really well kept and clean, which is definitely something you'd want to see when going to a medspa. After we were done, the staff asked me how everything was to ensure that I had a good experience (in which in fact I did). They're located in a plaza where parking is pretty easy too, which makes it a a plus! A few weeks later and I'm loving my results so far. I'm super excited to continue getting my treatments here in the future!

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Dr. Daniel Taheri, MD - Skin and Cancer Institute - May Specials!

Dr. Daniel Taheri, MD - Skin and Cancer Institute

2.9(59 reviews)
1.4 mi

Highly recommend!!!!! Dr Hirschfield and her assent Bree, were so sweet and attentive, As they all…read moreways are. they make me feel like they care .I've always been pleased. Than from the time I check in to checking out, Ada Blumstein went above and beyond, she is professional, courteous and caring. I just wanted to say Big Huge Thank you,I truly appreciate your services your staff is amazing Penny Young PS: I come from Fort Mohave AZ to stay with them, Worth it.

I had a LIP appointment (my 3rd) , I told the initial girl that THIS TIME I wanted 2 syringes, and…read morethere should be notes in my file. Next, for reasons unknown, she tells the PA "she doesn't want her lips done". I never said that! This is a LIP appointment! So when the PA came in to speak with me, I thought it was on the basis of "in addition" to my lips. It is the corners of my lips that is attached to my face that have a downturn (and I pointed to the cracks in my lips .) I later found out that in the PA's mind our conversation was "instead of" my lips. So I spent $1450 on 2 syringes for my lips that didn't go in my lips. At one point the PA said "I'm just going to put a little bit in your lips". I said " I hope so, because that's where it's supposed to go". I did not understand why she would say that but she is the professional. Afterwards she gave me the mirror. Everything is puffy so it's difficult to discern at that moment. Next, I'm in my car trying to put it all together , I realized they didn't put anything in my lips. I raced back. They were very apologetic. The PA said that they will have a very long talk with the girl who started the breach. However, I had to pay for a third syringe, I was at their mercy so I paid. The PA said that she got the office to take $100 off of the syringe. At this point it didn't matter. How irresponsible to admit fault but not pay for your mistake . I was humiliated and anxious and I just wanted to get out of there. If they had not charged me for that third syringe, my review would be completely different. The next day the office manager returned my call and she said that she was very sorry, that it was their fault, it was completely on them. She added that they actually wrote up and disciplined the girl who told the PA that I didn't want my lips done. I told her I put in a dispute with my bank and she said "I don't blame you and if it were up to me I would never have charged you for the third syringe". (That would have been the right thing to do.) A week goes by and I haven't heard anything so I called the office manager; she said she doesn't have the power to do anything. Additionally she told me that the PA heard me say that I didn't want my lips done. What?? Next, she pointed out that "you did sign the consent form." Kind of a "gotcha." First of all, I NEVER SAID THAT I DIDN'T WANT MY LIPS DONE! It was my understanding that the other things we talked about was "in addition" to my lips.....not "instead of" my lips. It was a LIP appointment! Why would I pay for a third syringe if I didn't want my lips done??? It doesn't make any sense! While I'm glad that the manager told me that they took action and that it was their fault (even though she tried to walk It back). However, talk is cheap. Was she just telling me what she thinks I wanted to hear? I don't know but ultimately, when I hear things like "well you did sign the consent form", I hear that they have no intention of paying for their mistake . She said she was going to talk to her manager next week. if they wanted to make it right they would've already done so.. Accepting responsibility is more than words, there needs to be action ; and when action is placed on the back burner, ignored, or covered up, it is a display of extreme hubris. This all could've been handled that day. Should've been. They could have made it right, restored my faith, and I would be back in 6 months for another lip appointment. Instead, they are sending a message that they are above and untouchable, which means that their patients are beneath and disposable. Could I have just gone away and taken the hit as a $2050 lesson? Of course I could. It is not in my nature to pursue something like this. In this case it was more than miscommunication, it was a breach of duty started by an inexperienced person who acted outside of her scope by telling the PA false information. Could I have been a better advocate for myself, perhaps brought someone with me? Would it have made a difference? Maybe. I'm glad they weren't removing a toe. What is so hard about having a drawing of the area to be worked on where the patient can clearly see? That takes care of any guesswork.. Even my dentist does this. I should not bear the full burden of responsibility for this misconduct. I chose this practice because of my history and because it's The Dr. Tahari. I mean, what could go wrong? Was that a mistake? Is this strictly a business driven by GREED and "Buyer Beware"? Not sure yet. But the fact that they have admitted fault, taken interoffice disciplinary action, yet have failed to offer restitution to the patient who paid for their misconduct, does not reflect positively on Dr. Taheri's Group. I don't have grand expectations, I just want them to make it right so my faith can be restored thereby preserving our relationship in the future. The longer this draws out, the less likely that is to happen.

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4.0(134 reviews)
2.1 mi

Exceptional Experience with Gisela Grimaldo, FNP, MSN!…read more My first experience meeting Gisela Grimaldo FNP, MSN, Nurse Practitioner, at Skin & Beauty Center in Santa Clarita, CA., was absolutely wonderful! From the moment I met her, she provided exceptional customer service and made me feel completely comfortable and at ease. Gisela was incredibly knowledgeable, professional, and took the time to thoroughly explain everything to me in a way that made me feel informed and confident. As a first-time client, that meant so much because she truly made me feel like I was in the right hands. Her friendly personality and outstanding bedside manner made the entire experience even better. I genuinely appreciate how patient, caring, and attentive she was throughout my visit. I am excited to continue our journey together toward my beauty and skin treatment goals, and I feel confident knowing I have someone so skilled and compassionate guiding me along the way. I highly recommend Gisela to all of my family and friends. Thank you for such an amazing experience -- I'm looking forward to continuing my services with you! S. Bolden

If you're looking for a dermatology office that actually values your time, this is it…read more * The Tech: Their app registration is a breeze and speeds up the wait time significantly. * The Wait: I waited maybe 2-3 minutes total. * The Care: Both the doctor and his assistant were extremely friendly. The doctor was efficient, handled my procedure quickly, and even addressed an extra item for me on the spot. * The Perks: Left with great recommendations and some samples to help with my recovery. Hands down the best experience I've had at a doctor's office. Highly recommend!

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