Normally I go to Honda World in Conway. Last time they told me how I needed brake service. Parts…read moreand Labor seemed too high. I priced parts online, bought what I needed front and rear, took box to Heber Auto for install after setting an appointment, and all was well. I did see a sign that stated they don't provide a guarantee if you bring in your own parts, but Craig who did the work seemed happy with the parts and had no trouble with the install. It was a win for me because it was closer to home and I needed the cost savings. It was a win for them because they got paid and have a new satisfied customer. Was not a win for Honda World who I'm sure would have done an excellent job but overpriced their parts & service.

"Excellent service! They handled my Camaro with great care and arrived quickly. The driver was…read moreprofessional, friendly, and made a stressful situation much easier. Highly recommend this towing company!"

I wanted to shout out to the service department at Cowboy Chevrolet in Heber Springs, AR. We bought…read moremy husband's truck from them 2 years ago. We bought the extended service contract. My husbands truck started messing up, he thought it was the transmission, we took it up there on a Friday (last Friday 9-23-22), mechanic drove the truck and agreed with my husband that the transmission was definitely going out, we left his truck there even tho they told us the transmission would probably be on back order. The service department staff put in the claim, had the transmission the next day and had all repairs done by the following Friday 9-30-2022. We picked up the truck paid the $100 deductible and was very satisfied with the service. If I had to be a critic about anything at all the only thing would be them cleaning up after getting into and out of the truck with greasy hands, wiping off the steering wheel and door handle would have been nice. But the staff were super nice, kind and efficient. Checkout was quick no waiting. Thank you so much for a great job done well.

Do not trade with Cowboy Chevrolet's parts department. They will rip you off. I ordered a $78 part…read morefor my vehicle. It arrived missing the key component that I ordered it for. They will provide a refund, but only after I pay for the return shipping. I will be better off selling on ebay or facebook.

I dropped in here several years ago to get my brake pads replaced after I had worn them down by…read moredriving on steep mountain roads. It took a little while for them to find the correct tools to accomplish the task, but they performed the pads' replacement correctly, which is what mattered. If I'm ever back in the area and need service, I would definitely return here.

I went in today to get some Lawn Tractor / Mower tires mounted and they did a great job, they did…read moreit quickly while I waited, and the price was right. Great job guys. Thanks.

So We're driving through the hills, just seeing nature. Our big 2500HD for trails We are gonna…read moretake through the hills and off road this day. Everything is great and then a sounding Hammer shakes the truck and We begin to lose power! Having the happenstance of just passing a Napa store 500 yards back, We turn around and limp to the store. Turns out the Napa is connected to this mechanic shop. 'Garrett Automotive'. It's 11:45 am and all the staff is out for lunch so We move the truck to the bay doors and proceed to wait for an hour. Only moments after parking a tech comes out to ask about Our needs, this during the lunch break. We raise the hood and He climbs in. An immediate find of the problem. (Now this is very rare for any engine but it does happen. We have a big Truck with the Biggest gas engine with a 12,000 pound winch, so it's a worker of a nice road travel truck. ) The tech sees that a spark plug has loosed its threads and got ejected in a rocket explosion of force, hence the hammer sound. So in about :30 a Heli-coil is installed and new plug in place. A great fix that can last but We will have Our local shop install a new head on that side in the coming weeks. That is about a $750. Replaced and install but it gets done like OEM and solved. Our repair this day took 1 hour, during the teams lunch break and out the door was only $150. with the parts and labor. I told Him to double that bill but He said that was the hourly rate and He couldn't charge more. Turns out the tech was the Owner. Integrity. Knowledge. Helpfulness. Back on the road after 1 hour in what could have been an overnight stay in a single stoplight town. Thank You Garrett Automotive

Great service. Both my wife and I take our trucks here for any and all things repair/maintenance…read more I own a trucking business and put thousands of miles on my truck per month. This place keeps my rolling.

We broke down while traveling near Clinton pulling a RV. Joe…read moreLee Chevy let us drop our rig in the lot and did a diagnosis - even comped the fee. The repair was too large and they suggested towing to Little Rock. Ginger not only scheduled the tow - she brought up campsite options for us to put the rig during repair to the truck. They gave us water and helped with anything they could. They made $0 on us but everyone treated us with kindness. Buy your next Chevy here- they are good people!

I do not give car dealers 5 stars, but with that being said this is the BEST dealership I have…read moreever bought a new car from, and I and 55 years old with many new cars purchases under my belt, my sales man "Mat" was wonderful, polite not pushy at all. Ordered exactly what I wated at a great price, was very generous with my trade in (above Kelly blue book). Was very fast with the paper work and did not try to sell me a bunch of extra warranty BS. BRST CHEVROLET dealership around!!!! If you live far away worth the drive

Helpful, patient, understanding, prompt. Great communication. Would highly recommend .read more

Great people fair prices went over and beyond to get me fixed! Replaced front wheel bearing on my…read more2011 Honda accord with no problems! Thank you!

After spending roughly $2500.00 and having to wait about 5 months, my husband's 87 Chevy Silverado…read more(one owner) is still not running right. Immediately after getting it back it would die frequently while driving down the road, and started smoking not long after. This place may be ok for minor small jobs, but I wouldn't recommend taking anything major there. For us they were a huge waste of time and money and we will not be back. Very disappointed!