I am extremely disappointed with my experience with this moving company. After receiving repeated…read morecalls and pressure to book my move, I finally signed the contract and scheduled a moving date. At no point was it made clear that my reservation would be canceled without further notice if the deposit was not immediately paid. Although I signed the contract and believed my move was scheduled, the company canceled my reservation and gave away my moving date because I forgot to submit the $100 deposit. Instead of making a phone call or attempting to contact me directly, they simply sent a text message informing me that my move had been canceled. Considering how aggressively they pursued my business before I signed, I expected at least the same level of communication before canceling my reservation. A quick phone call could have easily resolved the issue. Instead, I was left scrambling to find another moving date and dealing with unnecessary stress.

I accidentally contacted them (through yelp still don't know how I did that) but they went above…read moreand beyond to help me LAST minute and after normal hours because I was in a bad situation as far as housing went. Thankfully My apartment was also able to help last minute and move my move in date up to the next day. Tim, and his team were KIND courteous and careful. They successfully got my very difficult to move sofa up three flights of stairs Without damage! It was nice to have genuine human interaction with people offering a service and knowing they care about the people they are providing for. Only one of the guys let me buy him dinner, dang new years resolutions haha (I always get my movers dinner because it's a job that takes so much work!) Netta (woman that helped with scheduling and stayed in contact with me to make sure everything ran smoothly was a pleasure to work with. If you need good, honest movers that will treat your things like it's their own, and treat you with care and kindness. THESE are the people you want. Thank you guys!!!

This is my second time using Horton's. They're quick, efficient, and ahead of schedule. I'll…read moredefinitely keep coming back--thank you for the consistent service!

Time for pick-up was later in the day. Received phone call asking if they could come earlier which…read moreworked out well. Prompt arrival. Very polite and efficient. Quote was accurate. I would call them again.

Everything went well. The guys did a great job cleaned up everything after I would highly recommend…read morethese guys to anyone that needs junk removed.

From the owner: Cheapest Hauling & junk removal service in monroe county guaranteed. Whether it's yard debris, a…read moretrash out or just unwanted junk we'll clean it up and haul it away at an unbeatable price. For fast professional service give Scrappy Joe's a call. We Offer Top Dollar for your Junk unwanted Vehicles, Metal and equipment.

All I can say is wow, 10 stars without question!!!…read more Mike was amazing! His crew arrived on time to clean out my mom's basement after flooding where a part of her basement wall collapsed. She is a hoarder and the amount of stuff that needed to be moved out and hauled away was insane. Nonetheless, the crew was extremely thorough, went above and beyond, professional, polite, accommodating, and gave me a price that could not be beat. I could not be happier! I will definitely be using this company again and strongly recommend them for your junk removal, dumpster rental, and haul away services.

Great company. Very easy to work with. Provided different options for our dumpster needs. We…read morealso needed some dressers brought down from our second floor to be thrown out and they moved quickly and efficiently. Entire process of dropping off dumpster and moving the furniture took less than 10 minutes. They also showed up early and contacted us the night before to confirm. Payment was easy via a secure text link. Very personable and will definitely be recommending and using them again.

Highly recommend Frugal Removal! Reasonably priced quote was given the same day. Friendly and…read morepatient staff, answered all my followup questions promptly. Great service overall!

From the owner: Text a picture, get an estimate within minutes! We are efficient and timely. We text before we…read morearrive and respond right away with calls or messages. We have all five star reviews from Google, Yelp, and Nextdoor. We donate and recycle most of what we haul away.

OK, everybody this platform has got some old data on it like bad reviews that don't even have to do…read morewith this new owner that's been around for a couple years at least but that is not the same person that was rude to everyone. He's a totally different man and he is efficient and kurt but not rude. Nowadays, it's hard not to offend someone though no matter what you do in life these guys have not offended me in any way shape or for me do their job. They do it quietly and they do it perfectly and I'm now on my third or fourth dumpster and they're totally flexible to work with you within reason of course and their price right nobody else's priced like they are so there must've been a pricing change as well or somebody's got to spend some money on buying themselves some perspective because I shopped around and I verify and validate that this is the best priced dumpster certainly for residential. I'm sure they do commercial too, and somebody was telling me they're getting into precious metal so I don't know if that's true, but they are definitely precious these folks and I will never forget their service to me in my household in my family so God bless, hauling anything!!! God bless!

Overpriced Edit to response from owner: We have ordered…read moreplenty of dumpsters from this company to the same area and was never told this, also this was never discussed on the phone call. Your closest competitors were as follows. Also your statement about being heavy is not accurate, possibly may see the 7T limit of your competitions weight limit for one of of the 7 40s we needed. Unsure the reasoning behind 1500 for a 30yd but that is absolutely disgusting as far as pricing, not sure if your gouging because of high demand or what but your pricing is sky high compared to anyone else in the area, near or far, from Port Clinton to Toledo. HAI 1500/ea 30yd Ohio Dumpster and Demo 650/ea 40yd 7T limit Budget Dumpster of Toledo 595/ea 40yd 7T limit Kleen sweep 30yd 495/ea 3 times the price. Was quoted 1500 for the single 30yd. Laughable. Long time customer. Will not return

Prompt and dependable. He was easy to communicate with and very kind and polite. He is trying to…read moreget started so he has basic equipment but it was safe and appeared well maintained. He got my car from point A to point B in a very timely manner.

I put a request in for towing through Yelp. James was the first to respond. He seems to be a fairly…read morenew startup trying to get some business. Don't expect a fancy tow truck to pull up, but he hustled and worked his butt off to get my car from the side of the expressway to the repair shop. Affordably priced compared to the other companies that have been around. All in all, I was happy with his service. Thanks James.