I needed to transport my Mom and I just happened to find JW Reliable Transportation. I'm glad I…read moredid! My Mom was very well cared for. Scheduling was easy. Jonathan went above and beyond to ensure the safety and comfort of my Mom.

From the owner: JW Reliable Transportation offers superior assistance with transporting disabled loved ones and…read moreelderly individuals. Our company's mission is to treat every client with the utmost care and respect, akin to treating them like family. As a Detroit-based business owner, I guarantee that our rates will be lower than those of any competitor. Being a small business allows me to provide personalized attention, ensuring that clients are promptly picked up from their appointments without unnecessary delays. Unlike larger companies, I can dedicate my full attention to each client. As a CPR-certified professional, I take extra precautions to ensure the safety and security of all clients, particularly those with mobility needs. Our vehicles are equipped with wheelchair straps and belts to guarantee a secure and comfortable transportation experience. My goal is to establish a reputable business that allows me to transition from my current job. I promise to treat your loved ones with the utmost care and respect, prioritizing their safety and well-being above all else. God bless.

I contacted this company by phone and email in an attempt to schedule non-emergent medical…read moretransportation. I never received a reply to my emails. When I called, an answering service took my information, but no one from the company every called me back. I ended up booking another company.

It doesn't get better than prompt service, friendliness and professional. The best. If there were…read more10 stars, that is how I would rate them.

I really loved this company! On time always. They took my Mother round trip to her Doctor's visits!…read moreI highly recommend this company! Very friendly!

Awesome and Kind personnel. They really care about giving the best service and supportread more

Words cannot express how grateful we were in using this service in the transport of our mother from…read moreone facility to another. Just recently we used this service for the first time and they lived up to their name, "Loving Touch". The moment I shared my mom's needs to Don, I felt God had directed my path to this service. He was professional and full of added information that I had never thought to consider. As he stated, "There is no such thing as a stupid question" when you don't know something. He was very knowledgeable in his information and made us feel we called the right place. As for the transport person, Octavia, she was precisely on time and showed her professional and personable skills in transporting our 100 year old mother! Kudos to her! Thank you "Loving Touch" for such a loving memory!

Very friendly customer service from coordinator. Driver was not as friendly but still nice. Driver…read moreneeds to lay off the brakes some. Pretty sure I got some whiplash.

Yesterday was my families first experience with Royalty Care Transportation because my daughter is…read morein a wheelchair. We could not transfer her in and out of a car. I read many positive reviews then called. It was on a Sunday when my call was answered which says a lot. Many transportation companies are not open on Sundays. The person I talked to was exceptional. Talking to her made my decision to use RCT. The driver was professional and very nice picked us up on time in a beautiful van. It was clean and the long ride was very comfortable. I will definitely use Royalty Care Transportation again and recommend anyone else to use them too.

I have hired them three times. They were always prompt and courteous. They have a lot of…read moreexperience driving people. They did well driving to St. Joseph Mercy Health System in Ypsilanti in heavy driving conditions as well as in the dark. They are honest about pricing as well.

They were great working with me to get my wife transported. There was great confusion about when…read moreshe'd be released, when her appt was, changes in surgical time, etc. They very patiently handled us tho they were very busy. Nice folks, too. Shout out to Pete, Devon, Matt, and... can't recall his name. All very careful and safe.

I have used Care Transport twice and both times the service was excellent. The drivers were on…read moretime, helpful, kind and courteous. They took extra care in securing the wheelchair in the back. I would use them again.

i have used Care Transport weekly since August 2025! They are a God send! The drivers are punctual…read more, helpful, kind and I have had nothing but good service!

I am giving this company a 5 star review because of their professionalism and quick responsiveness…read more When I inquired about their services, I received an emailed reply within a few hours. All follow up communication for scheduling was also very prompt and provided helpful information. The representative with whom I spoke by phone was also great. Unfortunately, my family member's health declined before the scheduled service, so I was unable to experience their transportation. However, this is the company I will contact for future medical transportation needs.

From the owner: We provide door-to-door non-emergency transportation for ambulatory and wheelchair-bound…read moreindividuals.