I would like to thank Nate Roberts and his team for the incredible job they did installing our new roof. JW Roofing is certified by SC DOI for the SC Safe Home program, which enables residents to apply for a grant to offset the cost of a roof installation ....... This materially reduced the cost of my project. Nate personally inspected my home, to give an estimate, which was the most competitive of the 4 roofers that I'd been recommended by friends and neighbors. The delivery of the materials was on time and stacked neatly in a discreet area. The installation crews worked absolutely tirelessly, competing the job in just 2 days. They are skilled, professional, polite and incredibly hard working. The clean up was faultless, as was the communication throughout the entire project. A first class operation. I would definitely recommend them to anyone. read more

Scheduled an appointment for roof inspection. No show, office called with an excuse for missing the meeting. Rescheduled and no show no call. Many other companies to hire we will move on. Terrible service doesn't work on Hilton Head. read more

We ended up having a leak in our roof and JW roofing was very quick to reply to us and set a time the next time to come and put a temporary patch on it before scheduling the permanent fix. They took many pictures to help us access the damage and documented everything along the way. They were really easy to work with, and if we have any future roofing needs, we will be reaching back out! read more

After discovering a leak in our roof, JW Roofing responded incredibly quickly and was able to come out right away to place a temporary patch before arranging the permanent repair. Throughout the process, they kept us informed and provided detailed photos showing the damage and progress being made. The entire team was professional, communicative, and very easy to work with. We really appreciated the smooth experience and would absolutely contact them again for any future roofing work. The value was acceptable given the job at hand. read more

I originally hired JW to do a roof replacement. On that end everything went exactly as one would expect. They had my roof replaced in 2 days and the craftsmanship was definitely acceptable. I then contracted JW to install new gutters, paint my home, replace my windows, and remove the popcorn from my ceilings. This is where the trouble started. When they came to install the gutters they installed the wrong color on 50% of the house. Those gutters had to be removed and the correct color installed. This added an additional day to the job. For the windows, I asked them not to replace a window in my garage, as I didn't see it as necessary. The garage is not temperature controlled and the window was fine. When their team showed up to replace my windows, the garage window was the first one that got removed. As they removed it they destroyed the old window, so they obviously had to install a new one, even though I never wanted that particular window to be replaced. I was assured by the contractor that I would not have to pay for that particular window as it was a mistake on their part. When the invoice came they did in fact charge me for that window. The interior job was quoted as 3 to 4 days. It took their crew roughly 3 weeks to do half of the home, and the job they did was far from acceptable. Add to that their inability to show up at a specified time (one day they would show up at 7:00 in the morning. The next day would show up at noon). At to that complete lack of communication from the contractor regarding showtimes and the entire endeavor became an exercise in frustration. If you want your roof replaced, this is a good company. Do not use them for any other service. If it is not a roof, it is outside of their wheelhouse read more

A great job by JW Roofing. They did a complete roof tear-off and installation on our home on Hilton Head Island, and we were extremely pleased with every aspect of the job. They gave us a very fair price, and their crew was excellent! They showed up on time and completed as promised with excellent attention to detail. I highly recommend JW Roofing! read more

I called to have this roofer look at my roof. They said they would come out on a Thursday. They cancelled because of weather. No call on Friday. No call on Saturday. I called them on Monday and asked why there was a no show. The Technician called me up and said that he didn't think that my problem was big enough for his company. He said that he would drop by at the end of the day. This is all without even looking at my roof. I called another company. Guess they didn't want my money. I wouldn't call them. They are very unreliable and make decisions without even looking at your roof first. read more

Great company. Joey Maffo was awesome to work with and did nice job getting our job done. Highly recommend for repair or replacement. Very trustworthy. read more

This review is for our vacation home in Beaufort, SC. At the end of the day, I'm satisfied with their work. Unfortunately, for me, it was a bumpy ride. One of the reasons why I hired JW to replace our roof is that there was soffit and fascia damage, and their proposal included repairing the damage along with the new roof; that part went well, and I am pleased with it. They sent me a .jpeg of the permit, which they instructed I print out and post in a front window; I liked that. They were responsive to my queries before work began, and I appreciated that too. However, I was unaware that the City of Beaufort requires that their residential building inspector visit the site while the work is being done to ensure that the work is proceeding according to code. And that turned out to be a headache. I wanted to have the work completed prior to July 4 when family would be visiting. Unfortunately, the only available time they had prior to the 4th was the previous Saturday; the residential building inspector does not work on weekends, and I was unaware of that (and per JW Roofing, neither were they, which puzzles me). Had I known this, I would have waited another week or so for the work to be done. Not ideal timewise for me, but the process would have gone much smoother. But when the inspector did come out the following week, he found some shingles which were not properly installed. Consequently, JW sent the crew lead back out to meet with the inspector and fix the improperly-installed shingles. That went well enough, and the inspector "passed" the roof on his second inspection. Also, when the crew arrived to replace the roof, there was no indication that they were from JW. The trucks were not marked, nor was anybody on the crew wearing anything to indicate that they were JW employees (in a later conversation, JW stated that they were employees). I was disappointed that nobody on the crew was fluent in English nor was I directed to a bilingual dispatcher or some such. I've addressed all of this with JW, and they appreciated my feedback. Ultimately, I'm okay with the work done. They did clean up the site when they finished the job, and that's a plus. If you want to hire JW, please ensure the following: Check with your municipality, county, etc. to determine what their codes/regulations are for a roof replacement. If a building inspector is required to visit the site while the work is in progress, ensure the work is done on a day that the inspector is working and can visit the site. Ensure that while the work is being done that you'll have access to someone you can speak to in a language you understand. read more

I can't say enough good things about Josh and his team. From the very first consultation to the final inspection, the entire process was seamless, professional, and actually pleasant--something I never thought I'd say about a roofing project! Josh was incredibly knowledgeable and took the time to explain all our options without any pressure. His crew was punctual, respectful, and left the site spotless every day. Most importantly, the quality of the workmanship is outstanding. Our new roof looks fantastic, and we have peace of mind knowing it was done right. If you're looking for someone you can trust, I highly recommend Josh and his team. read more

At first, there was an issue with scheduling. The situation was resolved in a timely manner. The owners were very apologetic and rectified the situation. Thank you JW Roofing! read more

Getting a new roof is not on the top of my favorite purchases () however, working with the owner, Nathan and his crew was about the closest to a perfect experience as you can get. We've had so much rain in Hilton Head that the job needed to be postponed a few times however, Sarah in the office always kept me up-to-date on new scheduling and was helpful with any questions. The crew cleaned up each day so well (that is hard to come by) and the new roof looks fantastic. The price was dare I say GREAT as well! Thanks JW Roofing. See you in 30 years! read more

JW Roofing couldn't be better. The owner, Nate, came right out, jumped on the roof and diagnosed the issue straight away and recommended the fix. They take all the anxiety and worry out roof repair. read more

Mario came out to inspect a leak in our roof. He was fantastic! He took time to thoroughly investigate the leak, explained everything he found, and what he felt needed to be done to repair it. He even tarped the area for me to help prevent further damage. The company was quick to respond to our inquiry, and Mario was excellent at communicating with us. THANK YOU! read more

Highly recommend JW Roofing. I wish I could leave them 10 Starts!!! From initial contact to completion, the customer service was superb and at a very competitive price. Our home was re-re-roofed in less than two days. The crew worked together like a well-oiled machine - they were absolutely amazing. And a very thorough clean up process afterwards, our property and landscaping looked better after they completed than before they started. In over 50 years of hiring vendors, this truly was our best experience ever! Call Nate Robert at JW Roofing for ALL your roofing needs. read more

I had a great experience with this company. From start to finish. They were professional and responsive to all my questions. Brandon was delightful to work with. He was always positive and knowledgeable about the process. He made it easy, and the place looks great. Thank you! read more