Roof leaked and caused extensive damage a few months after workmanship warranty ran out. Although they fixed the flashing I was left with thousands of dollars in water damage. read more

Monarch Roofing - Water damage - Roofing Near Me - Ridgeland, South Carolina

A Cautionary Review from a U.S. Marine Corps Veteran I served in the United States Marine Corps for 7 years, from August 2013 to August 2020, as an 0331 Machine Gunner stationed at Camp Lejeune, NC, and finished my active-duty career as a Drill Instructor at MCRD Parris Island, SC. During my time as a Drill Instructor, I received a Non-Judicial Punishment (NJP) for violating a recruit training order -- a mistake I take full responsibility for, but also one that many in the military community would recognize as not career-ending. As I approached the end of my service, I was referred to Monarch Roofing by a trusted friend who worked there. I applied, went through three rounds of interviews, and felt excited about the opportunity to transition into civilian life with a steady, reputable job. Things looked promising -- until I submitted my DD-214 discharge paperwork. Within a week of my discharge, Monarch Roofing denied my employment with no clear explanation, only stating: "After much consideration and discussion with the team." No feedback. No conversation. No opportunity for clarification or redirection. This wasn't just a job rejection -- it was a devastating blow during one of the most vulnerable periods of my life. The transition from military to civilian life is already challenging. That one decision sent me into a deep spiral of depression, and had it not been for my incredibly supportive wife and an old high school coach, I honestly don't know where I'd be today. What makes this experience harder to digest is that Monarch Roofing publicly advertises its "support" for veterans -- sponsoring veteran initiatives and even giving away roofs to disabled vets. And yet, when it came to offering meaningful employment support to a qualified veteran ready to work, they turned their back without a word. It's been nearly five years since this happened. Since then, I've become a father, earned a bachelor's degree in business, and fostered over a dozen children in our home. I've rebuilt my life -- but the emotional weight of this experience still lingers every time I see Monarch Roofing's veteran marketing campaigns. I'm not writing this review out of bitterness or with any expectation of gain. I'm writing this for closure -- and in hopes that Monarch Roofing leadership, especially those who are veterans themselves, take this perspective seriously. If you claim to support veterans, that support should extend to real opportunities -- not just marketing efforts. If you're a transitioning veteran considering Monarch Roofing for employment, I encourage you to ask the tough questions and advocate for yourself. And if you're a company decision-maker reading this, I hope my experience encourages you to offer more transparency and humanity during a veteran's most critical career transition. read more

I had a small leak that showed up on my ceiling of my bedroom. Had two of Monarchs estimators out (one in training). Very slick leader used every sales technique known to man. (I know, I used to train salespeople for honest in-home sales) They inspected the roof and tried to sell me replacement for half my roof. They said I had exposed nails all over the roof that will cause leaks. Strange that they only wanted to replace half the roof if the nails were exposed all over the roof. Gave me a price of $15000 verbal but after telling him I would need to check my warranty since my roof was only 8 years old, the written emailed quote was for $11000 but did not list what problem they were correcting. When I called to ask them for a printout of their findings I was ignored. Called out another roofing company that came out, inspected and found no problem with the roof but found that the a/c was leaking. read more

Forget about it! Or actually don't forget about it. The reviews are bogus and misleading. Make sure all your actions are put on record with a local court. This puts them on legal record. They don't control their invoicing to coincide with the work and materials. The quote you liked and contracted for $3000 to do a simple job started normal and they collect half. They take your $1500 but they don't show up for months. They can't be bothered so why did they take the work? They lose track of the materials. They claim its in their warehouse and they'll be right out. Then they don't show up for another couple of months but they send another invoice does for the entire $3000. After nine months of excuses, out of the blue, they pop in. When they finish the job instead of sending you an invoice for $1500, they send one for $4500. This is out of control and bogus. YOU have to waste time to force this matter to Small Claims court to show the judge how they perform illicit billing practices to file with the BBB the lowest rating and to write and warn others on yelp, beware of google reviews to send a letter to the Chamber of commerce to send a letter to Mayor to send a letter to The South Carolina Attorney General and ask for a Cease and Desist order to request a review by the department of labor that Every employee has to be registered to work. Challenge that too because you have no idea who is coming to your home Remember what they did to you. you paid $1500, they didn't finish the simple job for almost a year, then they over billed you. You tell them about the error. Ah! no problem. Then they send the bill to collections for $4500. Bogus Billing = Go for a Cease and Desist Make them satisfy the Judge and hope that person is fair. read more

Daniel & Oscar's crew came here on Monday for a full roofing job, finished this morning (Tuesday). Job was done efficiently and the clean up after was perfect. Communication with the company was constant, and my questions were answered quickly. Highly recommend. read more

so far awful! we had Cody out, told us that he could fix our leaking roof from an addition. He didn't come out, he sent someone who never spoke to us , was here maybe 15 minutes and left without saying a word. Leaked again, called to telol them about the service. They apologized, sent someone else out, promised it would be done right. That didn't happen. Has been leaking every rain, and they don't answer the phone or return my messages. I'm hoping the owner will get this fixed, and I can add another review. read more

Alicia Tetreault's work ethic is truly amazing! Her dedication and commitment are unmatched. Not only that, but she is also incredibly kind and honest. It's refreshing to meet someone who embodies these qualities. Highly recommended! read more