I came in with an issue on a used vehicle purchased here 9 months ago with less than 2,000 miles…read moreput on it since purchase. It wasn't properly prepared for sale prior to being put out on the lot. It needed a complete brake job with new rotors and that was executed wonderfully but you have to wonder who does the inspections prior to sale. The service staff was amazing and very helpful.

I have recently returned to the state of North Carolina from the Midwest. I was looking for a…read moreNissan Dealership to service my 2015 Nissan Rouge specifically to inspect the transmission(CVT AWD). I had done some research and discovered my year and model was known to have issues with the (C.V.T.). I chose Gastonia Nissan for my service needs based on the favorable reviews. I felt as though I could trust them with my business. The one star rating is for two primary reasons: 1) I paid $201.00 for them to inspect my cars transmission and received and invoice that had NOTHING LISTED for recommended repairs; 2) The service advisor Austin was more focused on directing me to finance 8k worth repairs for a new or remanufactured transmission. What really tips this review to sub 1star, is that based on my 30 plus years of experience with Dealership service departments, the inspection was very simple and quick for them to diagnose and by no means was time or labor intensive. This is very hard to even justify as a $200 price point for 45 minutes of work only using tech to diagnose.

Unbelievable service and work I am more than pleased with my glass windshield. Hand holds on cage…read moreand the light bar these guys installed and wired up. They also got me hooked up with some clutch work and had my cpu re-maped. I hight recommend wicket utv for any kind of sxs work.

I traveled 4 hours to buy a beautiful C8 Convertible for my wife. T R Motors was amazing! The car…read moreis perfect. They took photos to send us and promptly answered every question. We were able to quickly make a deal over the phone. They genuinely treated us like family. All of the paperwork was ready when we arrived. The deal was flawless and fast. JaQuita was the best! I think they were as excited to sell us the Corvette as we were to buy it! Every single employee that we dealt with was exceptional. They appreciate their customers and it shows. It was a true pleasure to deal the the wonderful people at T R Motors!

I was very pleased with the sales lady, Lisa, who was very pleasant to work with. I simply made a…read morefair offer...she called the owner, and he accepted the offer. I paid with a cashiers check...Bingo, Bango, Bongo, and I was driving my purchase down the road. It's been over a week now, and, though my little car is old (2012) and has over 113,000 miles, it runs like a champ and gets me around town (exactly what I bought it for). The Scion IQ is not made anymore and is difficult to find. I'm thankful TR Motors had one in such good condition and with an extremely fair price.

Whoever's there named Chris just messed up the 4 wheel drive on my truck then proceeded to leave. I…read morecan't afford to go to court over this, I'm just going to get rid of the car.. pick another company.

I had to have my car towed a very short distance from home and Stanley gave a reasonable price and…read morecame in a short time. I appreciated the friendly guy they sent whose name was PawPaw! Thank you!

I was extremely satisfied with Cassie Harlow for her honesty and patience with helping me to find…read morethe correct used car within my budget. The whole staff was very upfront with all information and answered all my warranty and technology questions.

Service Manager, Daniel, and his staff are top-notch! Whether it's a routine oil change, new brakes…read moreor a larger repair, the job gets done efficiently by expert technicians! A+++

Five stars for Mason and the entire service team at Volkswagen of South Charlotte…read more I was overdue for an oil change and was pleasantly surprised that they were able to fit me in with a same-day appointment. That convenience alone earned major points. From the moment I pulled into the service drive, the experience felt organized and professional. The covered, air-conditioned check-in area is a nice touch, and Mason greeted me almost immediately. He was friendly, courteous, and professional throughout the visit. In addition to my oil change, I asked him to check two concerns: my key fob had somehow allowed the doors to lock with the keys inside the vehicle, and the power driver's seat had started making a loud grinding noise whenever I adjusted it. Mason made sure both issues were inspected. While I waited, I settled into one of the nicest dealership lounges I've visited. There were comfortable chairs and tables with plenty of room to work, complimentary bottled water, and an impressive self-service coffee station with specialty drinks, hot chocolate, and lattes. They also offered snacks including BelVita Cinnamon Brown Sugar breakfast biscuits (my favorite), granola bars, cookies, and mints. It made the wait comfortable, and I was able to get work done. The service took a little over an hour, and Mason kept me updated along the way, which I really appreciated. He also honored an oil change coupon I found. Even better, Volkswagen of South Charlotte accepts coupons from other Volkswagen dealerships, which is a great customer-friendly policy. When the inspection was complete, Mason explained everything clearly. The key fob checked out normally, so there wasn't anything to repair. The grinding noise under my driver's seat turned out to be a failing seat frame assembly. The repair estimate was significant, so I decided to leave it alone for now and simply avoid adjusting the seat unless necessary. I appreciated that there was no pressure to authorize the repair--just honest information so I could make an informed decision. As an added bonus, they washed my Tiguan before returning it, and Mason personally walked me back to my vehicle and thanked me for coming in. I choose to have my maintenance performed at the dealership because I like maintaining a complete service history for resale value. Between the dealership records and my Carfax Car Care maintenance log, I know the vehicle's maintenance history is well documented. Overall, this was an excellent service experience. Professional staff, honest communication, a comfortable waiting area, fair pricing with coupons, and quality customer service from start to finish. Thank you, Mason, for making what could have been an ordinary oil change such a pleasant experience. I'll definitely be back.

My experience was both good and bad. First off the bad. I purchased a used 2011 BMW Z4. I was told…read morethat it went through their service department inspection and that no issues were found. When I received the vehicle(I purchased out of state, that's why I relied on their service dept. inspection), I had it PA inspected. They noted leaking front struts. I pulled the wheels to check them and saw oily sludge buildup on one strut and minor leakage on the other. These struts are adaptive and cost 750.00 each plus installation. I feel that I was misled and their is no way they would have missed this if they truly inspected it and noted no leakage on their report notes. I have attached pictures of the leakage, which were taken two weeks and two hundred miles since I received it. I am pretty sure that this did not occur since I received the car. Their response to my complaint was that it was sold as is, and no leakage was noted. I copied the owner and the service manager with their response, and did not receive a response from either of the two. On a positive note, their internet salesperson Sean, was a bright spot going through this process.