Journey Auto Sales

4.7 (12 reviews)

Car Dealers, Used Car Dealers, Car Buyers

Closed • 10:00 am - 6:30 pm

Updated 3 months ago

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Journey Auto Sales - Car Dealers Near Me - Charlotte, North Carolina

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Mariano R.

1 year ago

I have never had such a good experience as I did at Journey Scott and his staff made buying a car stress free and even fun I can't say enough about them and wouldn't go anywhere else read more

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Cara C.

2 years ago

I just recently went to journey auto sales last week. And i couldn't have been happier with the car i purchased and the customer service i received. Jacob was amazing!! And the other guys there were amazing people and very helpful. very accommodating and reasonable. Highly recommend! read more

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Peter K.

4 years ago

The guys over at Journey are great. Very nice and cooperative with everything. I highly recommend them to anyone needing a car! Can't speak highly enough of Mike and his son. Very knowledgeable and nice. read more

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Jim S.

6 years ago

My review is overdue, but thats probably better for them since it has been nearly a year and I am still just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car. read more

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Stefano P.

7 years ago

I was looking for a pre owned car and I've found Journey by chance. Great experience!! Found the car, professional and friendly competent staff. Zach? Great guy! read more

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Lateifia R.

6 years ago

Today went well..Zach was a great help and it's very budget friendly..I got what I wanted and the environment was welcoming and friendly..I will return read more

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Pat K.

6 years ago

I purchased a car from Journey three months ago. I had some issues with promised delivery, but they came through and made it happen. However, I took the car to a mechanic yesterday because the car had an oil leak. One can expect a small leak on a high mileage car. But it went through a quart of oil in less than 2 months. Unfortunately this oil leak fix is $800.00 After taking to several mechanics, it's obvious the car needed a gasket repair when I purchased the car. I purchased a warranty from Journey, it doesn't cover any gasket repairs.... normally I would have a used car checked out by a mechanic before purchase, but you can't take the car at Journey unless you purchase it. I needed a car ASAP so I trusted that it had been serviced properly. The newly found $800.00 repair has just reinforced that Journey does not ensure all repairs are made before you purchase the car. Just a caveat to anyone buying a car from this company. read more

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Mindy H.

158

10 years ago

We purchased a car at Journey Auto Sales last weekend. They had several to choose from in our price range and the guys were friendly and knowledgeable- not at all pushy. We went to several lots to view cars we had researched but no other vehicle or lot compared. We came back later in the day to purchase the car and they had us in and out with ease! I would definitely recommend Journey to a friend looking for a vehicle. read more

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Sean R.

7 years ago

They treat you like family and let you know everything especially my man Zach that works there , great deals and will work with any income would recommend anyone and i'd go back for another car! read more

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Stacey W.

7 years ago

I got an SUV from them and the owner Scottt as well as the sale person I was working with Zach went above and beyond for me. They made sure I was happy and cared about my feelings. They made it happen knowing my situation. I will definitely go back there to get another car. Your whole team rock!!!!!!! read more

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Diana H.

8 years ago

We found Journey Auto Sales several years ago by word of mouth. We got our son a car there a few weeks later. Then our daughter. When Scott sent the final receipt and the title to my son and daughter, he enclosed a handwritten note thanking them for their business. I thought that was a nice touch. My husband and I bought our first car from Journey in 2016. We just traded it in for a minivan. Never any hassles or haggling. We always deal with Scott, but the rest of the staff is fabulous. Scott is a blessing to this family. If you decide to give Journey a try, tell them David and Diane sent you! read more

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Keli S.

10 years ago

I got a car from them and paid all I had in a down payment, the very next day, the gasket blew out and it was a huge issue. Though they were not legally responsible to do anything about it, the owner of Journey helped me with transportation that day & had his mechanic work on it, He then paid 90% of what it cost to repair. My best friend bought a car there, we drove it to California 1.5 years ago and it's still running great. The guys there are real people and they do honest business. My situation could have been one that ended up with BBB complaints, and all sorts of heartache and drama, but Scott, the owner, is ethical and runs an honest business. I won't go anyplace else! read more

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More info about Journey Auto Sales

9614 Albemarle Rd
Charlotte, NC 28227
Eastland
Directions
(980) 392-2939
Call Now
Visit Website
http://journeyautosales.net

Payment methods

Does Journey Auto Sales take credit cards?

Yes, Journey Auto Sales takes credit cards.

Other Amenities

Does Journey Auto Sales have free WiFi?

Yes, Journey Auto Sales has free WiFi.

From the Business

Specialties

over 90 units, Meck. Co. inspected, detailed, carfax certified with warrantees available. A+ with BBB.

History

Established in 1996.

We opened for business in June 1996. I wanted to create a car lot where people mattered. We operate from a spiritual center each day striving to do the next right thing and listen. Today we have an on site mechanic and continue to provide quality inventory in a friendly and informative way. A+ w/ BBB, excellent reviews Google and Facebook.

Meet the Business Owner: scott H.

2 Partners. 30 + year friends from a spiritual source. Grounded in faith, intent upon fair and transparent business.

More Info

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Review Highlights - Journey Auto Sales

“When Scott sent the final receipt and the title to my son and daughter, he enclosed a handwritten note thanking them for their business.”

Mentioned in 3 reviews

Lloyds Auto Sales

5.0

(2 reviews)

This services garage offers a wide range of auto services including:…read more-Auto sales, Engine work, state inspections, oil change and brakes to name a few. Very Experienced and professional! Have been using their services since 2004. Thanks for the dedication hard work! Frank and Lloyd have always taken care of all my car troubles. Thank you guys!

I told Lloyd what was going on with my car. He made his recommendation explaining I didn't owe him…read moreanything because all I needed was tires. I bought 4 tires and my issue was solved! Thanks again.

Caribbean Motors

2.3

(6 reviews)

Unless you're extremely educated on cars in general, I'd avoid this place at all costs. Carlos sold…read moreme a work truck with a defected exhaust that won't pass inspection (so I know he knew about it). It also had its engine light turn on two weeks after I bought it, and both the headlight and taillight went out as well. During my test drive I noticed the truck was "pumping" to a stop when i used my breaks meaning the rotor was warped and Carlos blamed it on the bumpy road. I knew he was lying about that but didn't realize the full extent of how bad the truck was. Carlos doesn't return my calls anymore, he's a very shady salesman and runs this dealership with his partner. AVOID AT ALL COSTS!!!

Absolutely phenomenal dealership, good business and shop with no hesitation!…read moreWent in needing a car for work, he stayed open a bit later than listed because i was serious about purchasing a car, staying later hours to make sure i could be sure about the vehicle. He had a good selection and I was looking to purchase a vehicle cash and he provided a no nonsense business attitude that was refreshing compared to any other dealership you go to. There was no hours of haggling and going back and forth wasting the most precious currency that we can never get back, which is our time. I got a great deal on the car i purchased and could not be happier, I wanted to make sure the car was in the condition that was claimed as it was my first experience with this dealership, and he agreed to allow me to take the car to a mechanic to have the car inspected. There were no issues with the vehicle just as he told me, mechanics went over it for about an hour and a half and even told me of new parts that he had gone out of his way to replace so the car would be at peak performance. I purchased the car right after the mechanic double checked it to tell me everything he said wad correct! I was very worrisome about buying a vehicle after the last dealership I had gone to, but JR is an honest and good man and I was relieved to be in good hands with the cars condition, I got my title in a very timely manner. Some used car dealerships will sometimes do shady business and lie to you about the status of your title coming in but that was absolutely not the case with Caribbean Motors. They also offer their mechanics to service your cars for good prices and he gave me someone who could program a spare key for me at half the cost of the dealership! I could not have asked for more and could not be more happy with my vehicle, I have since told all of my friends to shop with him. Great dealership!

Fournier Motor Company

4.9

(18 reviews)

The service here is exceptionally friendly, with staff who go out of their way to make you feel…read morewelcome and ensure your needs are fully met. If you own a Prius and need reliable, knowledgeable repair work, this is definitely the place to bring it--you can trust that your vehicle will be in great hands.

This is a budget friendly alternative to the Toyota Dealership for work to be done on my Toyota…read morePrius. The staff is friendly.

let's Drive Motors

5.0

(1 review)

Very good service nice people great cars and price greatly recommend if your looking for good cars…read morefor an affordable price.

From the owner: Great low prices on used cars read more

Ride Now Motors

2.3

(27 reviews)

Lenny and Jose are awesome! Great people to work with!…read more I will always go to Lenny, when I need a vehicle.

They said in writing nothing was wrong with the car but the camera. Within a week the engine was…read moremessing up. They "fixed" it but I kept having the same problems and worse. They have been shady and discrepancies in their communication. Leads me to believe they never fixed it. They just wasted my time and probably sold a lemon. I may consider a lawyer

Armahco Auto Sales and Towing Services

1.0

(1 review)

this dealer is selling vehicles with the mileage altered, they erased the miles on the paperwork…read moreand also the vehicles

Queen City Imports

5.0

(1 review)

I accompanied a relative to purchase a car and was highly impressed at the customer service here…read more Ivan was very knowledgeable and helpful as he answered all of our questions thoroughly, and made the whole process easy. highly recommend!

From the owner: At Queen City Imports, we serve the greater Charlotte area and have access to hundreds of pre-owned…read morevehicles of the highest quality from some of the finest manufacturers. If you don't see the precise vehicle you're looking for; give us a call- we'll find it for you!

Pro Tow Cash For Junk Cars

4.3

(6 reviews)

Of any 4/5 s I have given...Pro Tow was the most deserving. I called and spoke with Neal/Neil on…read moreMonday to see if they could pick up a car that more than anything I just needed moving. A few bucks for it wouldn't hurt. The car was located in Waxhaw and out of the 3-4 other junk car buyers, neither would pick up in Waxhaw. I called Pro Tow and Neil gave me a quote but let me know that its possibly someone closer who would give me more. I called the people he referred and was told I would have to wait until next month. Needed the car moved from my mother in laws home I called Neil back and informed him of what I had been told. He set up a date for pickup on Tuesday(the next day). Well in the process of a kitchen renovation I LOST the car keys. I called Neil back Tuesday to reschedule for Weds, giving myself more time to find the keys. After 24 hours of looking, I called Neil back to cancel. He said he would be at my mother in law home at 430 as scheduled and not to worry about the keys. **Thank You God!** Neil was there at 4:19(before I arrived), had already introduced himself to my mom and was in the process of loading the car. He was able to use his lock out kit so I could get some items out of the car. We had problems with loading the car bc of the steering wheel being locked and the wheels turned in one direction slightly. Throughout the hour ordeal, Neil remained patient and ensured me that he would be able to get it today. He had great conversations, told old stories which were pretty cool, and taught me a few things about loading and pulling a car with no keys. He gave me a fair price for the vehicle even without the keys which I was ready to say just take it. I would definitely recommend Pro Tow to anyone. And to add, he quoted more than anyone else and stuck by his quote.

Great service Neil gave me a estimate but he sent me to someone else that would offer me more very…read moregood and straightforward guy would definitely recommend!!

Carolina Auto Imports

4.7

(14 reviews)

I live in the Madison, Wisconsin area and have been looking nationwide for a nice 2018-2019…read moreMercedes GLS 550. I called Amin about the 2018 GLS 550 in stock. He assured me it was a great vehicle. I made the commitment to buy it, so I flew from Madison, WI to Charlotte. Amin picked me up at the airport and the car did not disappoint! The transaction went smooth and I was off driving the GLS550 back to WI, a 13hr trek! I was a bit nervous about a potential breakdown, but to my pleasant surprise it performed very well. There was a brake shimmy so I called Amin about it and he made it right with me and I am a happy camper with this 2018 GLS 550 ! Thank you Amin for making this a very pleasant experience and I do recommend checking out their inventory, or let him know what you want to buy. Amin is a very personable and customer focused businessman. Best regards, Keith

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

Express Cash For Junk Cars Charlotte

5.0

(2 reviews)

I needed to get rid of my car quick so I called express cash for junk cars Charlotte and I was…read moreamazed, they offered me a cash offer I couldn't deny. They made the process so easy, I am very satisfied with their services.

Great guys, really easy to work with! Great communication, fast response and they pay really…read morequickly. They go straight to the point, instead of being picky to little details. No brainer 5 Stars!

Pro Tow Cash For Junk Cars

4.3

(6 reviews)

Great service Neil gave me a estimate but he sent me to someone else that would offer me more very…read moregood and straightforward guy would definitely recommend!!

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Katie K.

10 years ago

My husband and I visited Journey Auto Sales for the first time last September, after being referred by a friend who had purchased two vehicle's there over the years. Unfortunately, we were in a bind with both of us working and only 1 vehicle. We needed to purchase a vehicle immediately and didn't have a whole lot of money to put down nor the best credit at the time. When we arrived we spoke with Scott (the owner) and explained our needs and our current circumstances. Scott spent a great deal of time with us showing us several vehicles that would work in our range. We test drove 2 vehicles and decided on one and believe it or not left that very same afternoon with a 2nd car! Why am I writing this review a year after visiting Journey you may ask? Well, just last week we made our last payment to Journey Auto Sales and left with the title in hand! Yes, we were able to purchase a reliable, financially reasonable vehicle that we were able to pay off in 1 yrs time. This was a great experience overall and we will definitely be purchasing another vehicle from Scott in the coming months when our 17 yr old gets his license! Thank you Scott and all Journey staff for helping our family! read more

Kelon G.

2 years ago

The whole staff is very warning and they easily connect to you. My salesman was Jacob and when I tell you he is 100% the best salesman I have ever encountered. I originally went in to look at a Honda accord but he kept it real with me and said this isn't the best car to get and pointed me towards a 2012 Nissan Altima with only 88k miles. Today I fully financed the car and he was extremely patient and understanding especially with the insurance trouble we had. We also connected on interest we share such as sports teams and games we played growing up. The whole 5 hour process went by extremely fast and I can't forget to mention another salesman that i didn't get the name of. A cowboy type of guy. I strongly recommend this dealership over anybody in Charlotte especially for 1st time buyers like myself. read more

Mary S.

8 years ago

Oh my goodness what a top notch place to do business with! Journey auto sales has been my saving grace once again. Years ago when my girls were toddlers I purchased a car with what was my last! I was able to pay off my car in a years time, back in those days it was a blessing for me and my girls I was going through a divorce. Here it is 2018 Journey has come through for me once again! Thank you Geramie Swett and Scott for hooking me up with a nice ride, no hassles took just about thirty minutes and I was out! Go by get a car, SUV Van Hummer they have it for you and the wonderful professional service to go with it! Great people great vehicles! God is blessing. read more

Tj M.

8 years ago

Bought a car from here yesterday. Alignment was off a little off, they were more than willing to help me get it fixed. They steam cleaned and sanitized the inside of the car, made sure it was in tip top shape when I got it. They worked with me on the down payment. Overall I could not be happier with the service there. I got a call this morning making sure I dropped it off at the mechanics shop, this car lot is on top of their game. Everyone is friendly and easy to deal with. Will return here for my cars from now on. 100% would give 10 stars if I could. read more

Michael J.

11 years ago

I stopped by Journey Auto Sales yesterday in dire need of a vehicle. A reliable vehicle that I could afford. The owner really gave me the opportunity to explain my situation and need and provided an amazing deal for me and my family. There is nothing better than walking into a place and knowing that the persons position doesn't define there level of care, respect, and understanding of a person! read more

Jeff C.

2 years ago

I was helping my son shop for a car and dealt with Jacob. Before the deal was completed they found a mechanical issue we wouldn't have known about until much later. Jacob brought it to our attention and they made it right. Very ethical and pleasant to work with. This place deserves their BBB A+ rating. read more

Gina P.

8 years ago

David was a great sales person to work with. He was honest about pricing, financing, and suggested the right vehicle for my daughter. Gerame was also a great help in assisting with the sales process. I high recommend Journey Auto Sales if your looking for an affordable and reliable car. Thanks Guys! read more

Khalani B.

1 month ago

Amazing experience with Journey Auto! Scott was incredibly patient, helpful, and made the whole process smooth and stress-free. You can really tell they're a family-oriented company that cares about their customers. Great prices, great mileage on the vehicles, and even better customer service! read more

Marshall A.

192

7 years ago

I've done business with Journey Auto Sales for more than 23 years. The level of professionalism, expertise and honesty can't be beat. Their prices are consistently the best in town. I highly recommend them to everyone I know. read more

Jimmy E.

8 years ago

I just bought my 2nd vehicle from Journey Auto Sales and I couldn't be more happy. Scott and his staff are fantastic, friendly and patient. If you are in the market for a used car I highly recommend Journey Auto Sales!!! read more

Earl P.

8 years ago

Dealt with Gerame to purchase our Chrysler Sebring, and George before that when we purchased our Grand AM. Both gave outstanding customer service, and their prices are good. Will be returning when the need arises. read more

John M.

4 years ago

i had a great experience with these guys, came in not expecting much but walked out pleased and satisfied with the service. i would recommend everybody to go see these guys before purchasing your next vehicle. read more

Danny S.

8 years ago

Great place to come and buy a car. Huge selection to choose from, with a friendly, no pressure sales staff. They cut me a very fair deal on a great, clean car! Would highly recommend. read more

Tyler D.

7 years ago

Bought two cars from these guys, always a top notch experience! They were recommended to me by a friend. Glad I checked them out! Best of all the cars seemed to be fairly priced! read more

Taylor O.

1 year ago

Jacob was amazing! Helped us for numerous days find the perfect truck for the perfect price. Buying process was smooth and easy. Highly recommend Jacob!! read more

The Meekins P.

4 years ago

Zachary was a very respectful and helpful salesman. He was a wonder to work with and I'm glad we decided to come do business with this homey dealership. read more

Kim H.

6 years ago

Gerame Swett was a pleasure to do business with! Great truck for a great price. Definitely check them out!! We drove 2 hours & it was worth the drive. read more

Michael F.

6 years ago

I had an awesome experience here getting help from Zach. Everything was smooth and easy and everyone there was very honest and helpful.

Joshua ..

1 year ago

I recommend this dealer for everyone. Great patience, help and an easy process. Thanks so much Journey auto sales. I love my Cherokee

Kayla A.

11 months ago

Really great customer service. Walked us through everything and made us extremely comfortable. 100% recommend!

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Journey Auto Sales

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