Love the staff! Super helpful and caring! Calms you when you're nervous. My two dogs and cat come…read morehere

I have an issue with my dog. He had a small growth on his hind left leg kinda on the inside. It is…read morebleeding and he is in pain, not really eating or drinking. I have tried wrapping it but the wrap won't stay on, we have tried everything we can to help him but he is getting worse... I have tried to call emergency vets at Clyde's Animal Clinic but because we don't have money right now, they do not care about your animal unless you have money! my dog is bleeding to death, won't eat or drink, in pain, panting like crazy and they won't do ANYTHING to help him!! We have tried everything we can at home but needs to be seen by a vet but they won't see him because we don't have the money to "pay for services" right now. I offered to give them our debit card information and they could charge it on Friday the 31st but they still won't do anything to help our dog. I realize they need money to pay for supplies and such but the care of the animal SHOULD BE more important! I DO NOT RECOMMEND THEM AT ALL! THEY JUST BLOCKED ME BECAUSE I GAVE THEM A BAD REVIEW! THEY DONT WANT PEOPLE KNOWING THEY DONT TRULY CARE ABOUT YOUR ANIMALS!

She let my dog get hit by a car while in her care and refused to take responsibility for itread more

Crooked Tail is the best place to board your dog or bring them just for daycare - cage free…read moreenvironment. Our dogs were never so happy, but boarding them there, they came home as happy dogs. Grooming is done on the premises as well and our dogs looked & smelled wonderful when we picked them up. Obedience training is also something that Crooked Tail offiers. Hayley Wagner, the owner, is a very gifted women, who works so well with all dogs. It takes a very special person to take care of so many dogs and keep them all happy, but Hayley does it ALL. I highly recommend The Crooked Tail if you are looking to board, groom or even have your dog trained. Hayley can do it all!!!

This was in 2021. I…read moregot my bunny spayed and they sent her home with NO pain meds and a cone on her (rabbits shouldn't have a cone on them since they aren't nipping at stitches and if they ever are-- putting them in a onesie prevents it) She was in misery refused to move or drink and was grinding her teeth in pain. I took off the cone asap and it took me hours to get her to even drink lil drips. (Rabbits can go into GI Stasis if they stop eating for 6-8 hrs this can be fatal if not noticed). I feel so guilty since it's common sense to give an animal (or human) painkillers after. i didn't connect the pieces until after the first night. When I called the lady refused to even ask the doctor to prescribe pain meds to a post-op bunny. I wish I took her to a different vet. Never went back since. If you can afford the drive (Taylorville) I suggest Countryside Animal Hospital.

Took all our pets there for years. They made us feel like family until they forgot to charge us $23…read morefor a stool sample. My wife is struggling with dialysis and according to them missed calls about the bill. Paid after receiving bill in mail. Know they want $50 before they will make an appointment. No talking about it, you can take your business somewhere else. Somehow they don't feel like family anymore. We're taking their advice and taking our pets elsewhere from here on out. They call it a business decision. I call it an insult after all the business we had given them. Bye-bye Albin. Have fun with your business decision. Found there are better vets in the area for less money who actually want our business.