Excellent work from GreenTop. They installed a new furnace for me without any issues. I got the…read morefurnace I wanted for a reasonable price. No up-selling pressure, painless quote, and service delivery. I couldn't be happier. :-)

Greentop completed a furnace replacement for me and were good overall. I worked with Andres on the…read morequote and options and they were very competitive and had a good option in stock for a quick install. Andres was very responsive to my questions and were open to handling the permit, which is often a challenge with other contractors. Adrian showed up promptly for install, arriving on time and got right to work. He was very thorough and the install looked great when he got done. You can tell he takes pride in his work. The issue I had with Greentop is the warranty registration, which was incorrectly registered with my name and contact info as the dealer. I traded a couple e-mails with Vera and was then ghosted. I ended up calling the manuf myself to have them at least correct the name of the dealer on my warranty registration to Greentop. They advised they couldn't change the contact info. I'm hoping I don't have any warranty issues down the line due to their error.

GOAT was not only the best priced, but the most communicative and top notch customer service. Don't…read morehesitate to work with GOAT because they went above and beyond. We chose GOAT to install a three zone mini split system. //CONSULT// Our consultation with Andrey (one of the owners) was fantastic. He was on time and showed up when he said he would. Unfortunately other companies we asked for quotes missed their appointments - but not Andrey. He thoroughly explained everything and did a thorough walk through. //COMMUNICATION AND QUOTE// I liked that Andrey followed up with us to check in with us. Again other quotes took more than 3+ days. Andrey had a quote within 1 business day. He emailed us asking if we had further questions. //DAY OF// Vasilly and his team (Mark, Ed, Lubec and Alex) arrived promptly! They did another thorough assessment and provided two solutions: Going through our attic or going along the exterior soffit. Our house has a unique challenge in that our siding is fiber cement with bricks in the wall. They were extremely communicative, cleaned thoroughly, and finished within ~5 hours. Everything turned out fantastic! They made everything look so clean and so sleek! We also had two cats and they were mindful of closing the doors and checking to make sure they never escaped (even at one point because they communicated through cell I heard Vasilly saying to make sure to close the doors so the cats don't escape lol) They explained to us everything and made us understood the unit and how to use it We're so happy with the customer service and would highly recommend this family run business to anyone

Andrey came to diagnose my broken 25 year old furnace, and explained why it would be difficult and…read moreexpensive to fix. He was able to promptly provide a ballpark estimate for different options, and I picked one option to get a detailed quote. Also got two other quotes. Went with Goat to replace the furnace as well as an aging air conditioner with a new heat pump and furnace. Great service, got it installed quickly once Andrey received it. Price was great and very competitive with the other ones. House is warm and toasty, and energy bills are lower with the heat pump providing heating when it's not cold enough for the furnace. Would recommend and use again if needed.

My family and I are so grateful to the team at Northwest: Darlene, Nate, and Zane! I recommend them…read morewithout hesitation for their talented people, can-do attitude, professionalism, a successful outcome, and a great customer experience!! The backstory: my family and I were in Alaska when the PNW had a big freeze and our pool heat pump condenser and above ground pipes froze and burst. No one was able to come to our home for a couple weeks due to all the other customer priorities dealing with the aftermath of the storm. I completely get it...a pool is not a priority when others are without heat. So our son purchased and installed a new condenser to get the pool water flowing to avoid frozen water in the pool cracking our pool walls and creating a much bigger problem! Our next challenge was to find a way to purchase and install a highly regulated refrigerant requiring a license and special tools. We soon learned that DIYing the refrigerant to get the heat pump working was not possible. For over three years I called different service companies asking for help - pool service companies such as Aquaquip who originally sold and installed the unit, and AquaCal; a different AquaCal, the manufacturer of the pool heat pump; other dozens of other HVAC contractors too numerous to mention except I will mention my serious disappointment with South Sound Plumbing with whom we spend a lot of money annually to service our other home heat pumps. After 30 different phone calls none would help us. "Too risky they" said, "wouldn't be able to warranty the work" said others. The truth? Our problem was simply too small a job or didn't fit their known expertise. Northwest was willing to help (BTW they showed up on the top of a list of HVAC contractors during my ChatGPT co-thinking session). I'm so grateful to Darlene (who took my call and listened with compassion to my unusual problem. I'm grateful to Zane, Northwest's Service Manager, who spent time deeply listening, brainstorming an approach, and getting someone out to our home. Finally, heartfelt kudos to Nate, our HVAC tech wizard, who successfully got our pool heat pump heating water! Yahoo! If you've got an HVAC challenge that doesn't fit neatly into your current HVAC service company's service menu or you want to partner with a company who really cares about delivering value and a great customer experience, I highly recommend Northwest Expert Heating, Cooling, and Electrical!

I had a heat pump installed. The work was supposed to be warrantied for 2 years. After about a…read moreyear, I noticed bolts were getting loose. They failed to install proper vibration pads, which I can understand, but it really should be corrected. At the next service appointment, I reported the issue expecting it to be fixed. Unfortunately, they've since consistently delayed and outright refused to fix the problem. I followed up at least 5 times - each time being told I'll get a call back. Thankfully the issue isn't having a big impact on the heat pump itself, but it is disappointing that they've failed to honor their service contract.

I hired Rainier Heating & Cooling for regular maintenance of a mini-split system (4 interior and 1…read moreexterior units). I compared several vendors, and Rainier was the one that provided the most clear and competitive pricing. Alex arrived at the agreed upon time (we had an arrival window of 8-11am) and proceeded to perform the job quickly and efficiently. He washed the filters outside to minimize the dust inside the house. Since the maintenance, the A/C feels a lot more potent, which is great with the high temperatures we are currently experiencing. I would gladly recommend Rainier Heating & Cooling.

Excellent service from start to finish. Steve was great throughout--answered all my questions and…read moregot me exactly what I needed at a fair price. The installation team was on time, professional, and their high-quality workmanship really shows. About a month after the install, the thermostat turned out to be faulty. Their post-sales support was just as good as the initial install. They had Austin out the very next day to replace it. He was professional, efficient, and had everything back up and running quickly. They delivered the kind of follow-up service you hope for but rarely get. Highly satisfied.

We had a great experience with Eco Air when we had three AC/heat split units installed. Steven was…read morewonderful to work with--he was very responsive and worked with us to get the best plan for our house and make sure that the units were placed so that we would get the most benefit out of them. The units are also very energy efficient! Eco Air was also competitive price-wise. Finally, the team that installed them was efficient, thoughtful, and effective. We would definitely use them again if we have other air conditioning or heating needs.

I contacted Eco Air NW nearly 3 months ago because my heat pump had stopped heating and cooling 3…read moreand a half years prior, but I didn't have a chance to get it fixed mostly due to the pandemic and because I wasn't always in Seattle the past few years. Plus, it's not easy to find folks who won't rip you off. Please BEWARE of "big" names because they're not always good or honest. You will most certainly NOT be disappointed if you choose ECO AIR NW! Steven and his partner Daniel are very thorough and reasonably priced. It turns out that my ductless Mitsubishi AC (mini split unit) simply needed refrigerant and deep cleaning! And just like that, it started working like a charm and heated my house in half an hour! They also tested it for cold air and everything was perfect despite the fact that Steven said that he doesn't usually fix Mitsubishi units! Moreover, Steven and Daniel stayed until they were SURE there was no air leakage or any other issues! I definitely recommend them for your HVAC needs and I will certainly call them in summer for servicing before I use my heat pump for cooling. Thank you very much, Steven and Daniel for a TERRIFIC job! :)))

AVOID AAA! I had AAA installed a central AC unit back in July 2023 and my bill was almost $14k…read more My overall experience along with the quality of work as well as the AC size installed were DEFINITELY NOT AAA grade!!! Shortly after installation, I expressed concerns that the AC is not cool/cold for my house and my bedroom upstairs reach's 80F+ even with AC on. AAA came back and said nothing was wrong and even said oh maybe your builder should have installed 2 HVAC systems. I actually questioned their experience as the crew came out for an assessment based on my house sq footage and recommended this unit for my house and I was later told by another tech that the is AC unit is a bit small for my house.. unsure whether they were trying to sell some other unpopular units to their clients. Fast fwd, I hired another company for maintenance today and was told and shown that there were rust and water in my unit and the Inducer has a crack due to POOR gas pipe installation by AAA. Also, the tech told me AAA should have put in a bigger AC unit for my house instead of blaming I need another HVAC. Hence, AAA did not have experience staff to do initial assessment to determine AC BTU/Ton size and their installation was POORLY done!

Scheduled an after hours emergency call with an AI bot for a gas leak. Called an hour later bc they…read moredidnt show up and they said no one was coming. Not thrilled with that at all.

This team came out and installed our new furnace and air. Thank you, Tony for expediting the sale…read moreand Bubba the installation. Gentlemen, you're the best in the business. "It's hard to stop a Trane" #HVAC #HVACREPAIR #PACIFICHEATINGCOOLING #QUALITYHVAC #QUALITYINSTALL

My central air conditioning is not working. I called Pacific heating and cooling to come to see…read morewhat is wrong with my 2 years old air conditioner. The technician turn on the air conditioning and went to the back yard. And come back to me said the compressor is toasted. The sound for that compressor is not right bra bra bra. I know the compressor.is working. The compressor run for 30 second and shut down wait for 2 minutes will start again and it shut down after 30 seconds, and it has good pressure inside the compressor. I paid $130 for that useless system diagnosis report. I have another guy come to check. The guy went up to attic, then he find that wet sensor is dead. That is the problem, $60 fixed. After we change it. The air conditioning is good now. I would never call this company again.

Called Jerry late on a Friday after diagnosing a failed gas valve (uncommon part to fail from what…read moreI've heard from a lot of different HVAC companies I called). He got out early Monday morning and had it replaced in a few minutes, and now heat is back on. I had another HVAC company that was going to come out and fix it on Saturday but got a call from them late Saturday afternoon that they couldn't locate the part. I'm glad I didn't rely on them and didn't cancel with Jerry. Great guy, reasonable pricing, fast worker.

Gerry did an awesome job of getting my furnace back up and running in the middle of this cold and…read moresoaking wet winter we're having. I was totally amazed at how he set right to work figuring out what was wrong and putting in all the effort it took to pull out the blower and dismantle it so he could replace the failed motor. Didn't try to upsell me or BS me like another HVAC company I'd used previously. Honest, answered all my questions, fixed a drain problem for my heat pump (something I hadn't included in the original request). I can't imagine going to anyone else in the future for any of my HVAC needs.

Checked out Seattle Heating after searching for HVAC help in the area. From what I saw, everything…read morefeels legit and handled with care. The company comes across as dependable, and that goes a long way with this kind of work. What also stood out is that it seems like you get a good bang for your buck. That matters a lot when you're dealing with heating issues and want the job handled without extra stress. If you need furnace or HVAC service in Seattle, this looks like a company worth looking into. Def seems like a smart pick for both service and value.

I had two mini split units installed a year ago. Workers, office and Serge were good to work with…read more After a year, there was a water leak on one unit. A couple of tech visits to determine the issue. There was a delay due to supply chain issues getting a new part, however it was obtained a few weeks later and the problem was resolved. Jacquie A,

What a great experience! Started with the initial phone call, so nice! Everything was explained…read moreclearly and had follow up texts and emails and personal call the day of service. My dryer vent was cleaned in less than 20 minutes. Both technicians were great, Dausaun and Quentin, thank you for your great service and kindness. Much appreciated and will look to refer you guys in the future!!

I used Capitol Duct Cleaning for a dryer vent cleaning in April 2025. This year the dryer started…read morehaving problems again. About 14 months after the initial cleaning, an appliance repair company discovered a brush was lodged in the dryer duct. When I called Capitol to address the stuck brush, they denied responsibility for it. They gave excuses for why their air-hose method had not removed it, and were unwilling to do anything about it except charge me for another cleaning. Regardless of whether they left the brush there, it's clear their service did not remove it. In my view, a professional cleaning should have included removing any obstructions like this. It's pathetic that the appliance repair company discovered the probelm that the duct cleaning professionals had missed. I reluctantly made an appointment for another cleaning. The office representative said a manager would call me to discuss the situation. The manager never called. I waited for the technician, who never arrived. When I called to follow up, the office girl told me that she had canceled the appointment, which she did without notifying me. I made another appointment, again agreeing to pay for another cleaning. I sent them a photo of the brush stuck in the vent under the porch, along with details about the tight access (roughly 10 feet in with no crawlspace), and ask them to confirm that they could remove the brush at the agreed price. They did not reply to my email. When I called, the girl in the office assured me that she had seen the email and the photo, and that they could remove the brush for the quoted price. Great, but would it have killed them to acknowledge the email? After waiting two weeks for the appointment, the technicians arrived today--90 minutes early, when I was not ready for them. They had no idea they were there to remove a stuck brush. After wasting about 15 minutes of my time while I was supposed to be working, they determined they could not remove the brush. I told them I would be going with another company and asked them to leave. From start to finish, this company didn't do a single thing they said they were going to do. I don't intend to deal with them again.