I will start by saying that Active Heating and Cooling was an absolute JOY to work with from start…read moreto finish. Andrea, Bernard, and Tyrus are a true family business and they gave me a very reasonable estimate, kept to the schedule they provided me, and were extremely respectful to my property and house while working here. They also gave a lot of love to my cat and dog, which is a huge bonus in my book! My review is fairly long, so the TLDR version is: You would be insane to hire any other HVAC company without at least getting a quote from Active Heating and Cooling first. When I started looking for an HVAC company to replace my old gas furnace with a mini-split system, all the big companies that spend a gazillion dollars on advertising were, of course, the first ones to come to mind. I am a little leary of these big companies because I know that they have to pay for all that advertising somehow. So, I called one of the advertising-heavy companies at the recommendation of my sister, who had had a good experience with them. I also called a couple other much smaller companies that had high ratings on Yelp and Google just to get an idea of what the breadth of estimates might look like. I actually ended up getting Active's estimate first just based upon availability, and theirs seemed to be pretty reasonable. They recommended 2 exterior compressor units and 4 interior head units to cover my house, which made a lot of sense. The next estimate I got was a few thousand dollars higher, and for less equipment. This company recommended only 1 exterior compressor unit and 3 interior head units, which would have likely left my main floor lacking in both heating and cooling capabilities. The third company that gave me an estimate was the big-brand one that spends a ton on advertising, and it was very apparent in the quote. This company also recommended only 1 exterior compressor unit and 3 interior head units. Their estimate was 49% higher than Active's and, again, this was for less equipment. When I told them what Active had quoted me, they called their HQ and knocked off $10,000 on the spot. This just tells me that their first quote was padded with massive profits for them. In summary, Active Heating and Cooling knocked it out of the park and I could not be happier with my new mini-split system. In fact, I have already recommended them to several neighbors and friends and one of them is already on the calendar to get mini-spits later this month! I highly recommend that you call the big guys to see what they would charge you but, ultimately, you'll probably end up choosing Active just like I did.

Andre and Bernard did an exceptional job. Best pricing, best quality, and best service you'll…read morefind. They had a down to earth approach with me and were honest and caring. Great work.

Just had Brett come out and give us a check after having the absolute WORST experience with Pacific…read moreHeating and Cooling, the people who installed our AC, and not even 4 years in already has a leak. Not only did Brett easily examine the issue, but they will actually FIX the issue at the same cost that the previous was charging just to diagnose it. We signed up for a membership program that will not only do the maintenance checks for the AC and Furnace but also check plumbing and electrical. We are excited to work with you guys. Keep up the good work!

We are homeowners, and after 15 years our HVAC system finally failed and required a complete…read morereplacement. We received estimates from five different HVAC companies, and Taylor Heating and AC stood out for two major reasons: they offered a free 10-year labor warranty and 5 years interest-free financing -- something none of the other companies matched. Our sales representative, Nar Lopez, was outstanding -- professional, knowledgeable, and easy to work with. He clearly explained our options and helped us feel confident about moving forward with the project. During installation we experienced some issues and concerns, including equipment delivery mix-ups and routing details that did not match what we had discussed. Initially, this caused frustration and concern for us as homeowners. However -- and this is why we are updating to a 5-star review -- Taylor Heating and AC responded quickly and professionally. Their leadership team stepped in, listened carefully, and committed to addressing every concern. They have agreed to correct and resolve all outstanding issues, which truly demonstrates accountability and pride in their work. That level of follow-through and customer commitment is the mark of an outstanding company. The installers Zachary Nestegard and Blake Oliver, along with Dan the electrician, were courteous and hardworking on site, and we appreciate their efforts. Most importantly, the company's willingness to stand behind the job and make things right earned our confidence. Because of their responsiveness and commitment to customer satisfaction, we are happy to recommend Taylor Heating and AC

I highly recommend this company. I called Brent early Friday morning about our heater not working…read more He said he was going to be in our area and could stop by to take a look at it. Later that evening, I received a phone call from Brent telling me what was wrong with our heater and gave me his recommendations on fixing it and explain to What that would intel. At no point did I feel like Brent was trying to upsell me or overcharged me for his service. I will definitely be recommending him to everybody I know.

I recently had the pleasure of working with Brent at Innovative Thermal Solutions, Inc. From start…read moreto finish, the experience was exceptional. I originally asked him to provide estimates for a circuit board replacement and new furnace to compare to estimates from other companies. He did not try to sell me a new furnace (like most other companies I spoke with), nor did he overcharge me. In fact, while trying to diagnose the issue, he actually performed the repair while I was working (from home). When I asked how much I owed him for the repair, he DID not charge me for it. This is NOT something I expected, NOR would expect going forward, but it just goes to show his integrity, honesty, and how he not driven by greed, like so many companies out there. I am blown away! Furthermore, he was able to come to my home on short notice, communicated arrival time, and arrived on time. Brent was very professional, knowledgeable, and courteous. And I will be using Innovative Thermal Solutions for my HVAC needs going forwards.

Gerry did an awesome job of getting my furnace back up and running in the middle of this cold and…read moresoaking wet winter we're having. I was totally amazed at how he set right to work figuring out what was wrong and putting in all the effort it took to pull out the blower and dismantle it so he could replace the failed motor. Didn't try to upsell me or BS me like another HVAC company I'd used previously. Honest, answered all my questions, fixed a drain problem for my heat pump (something I hadn't included in the original request). I can't imagine going to anyone else in the future for any of my HVAC needs.

I had B&G out to my home to provide an estimate for a ductless heat pump installation. They arrived…read moreon time and at first seemed knowledgeable and helpful. However I never heard from them again after that. Numerous red flags came up while we were going through my home. First they don't have an electrician. Neither on the staff nor one they contract with on a regular basis. They said I'd have to do the work myself or find an electrician. Next they gave me the impression that they liked to do easy/not so challenging work. This ductless job isn't that difficult and I've had a different contractor install a system in another home. Finally, I got the impression that they were not-so-proactive and unaccustomed to meeting deadlines. This was confirmed when they didn't reply to my follow up for the bid nor even give the bid. Finally I question some of these five star reviews. I think there's some serious issues with folks paying for bot reviews as part of an internet ad service. While I have no direct evidence, I did read the reviews provided and look at the profiles of the reviewers and thought these didn't look or read as authentic. But that's just an opinion...

I had a new heat pump and furnace installed from Serenity air. They were extremely friendly and…read moreflexible with scheduling. After the first visit Drew from serenity air called and discussed with me the features I wanted. Drew gave me options that fit my family. He spent time educating me on several features and upgrades. He gave me very reasonable quotes. They also had great financing options. The process of setting up financing was extremely easy. The install of the new system was smooth all the people working on the system were polite and professional. After install I called serenity air because my furnace was not heating after the temperature dropped to 30 they had a technician out within a few hours and fixed the problem immediately. Later after the install I decided the system was just a little too loud for me. The sound didn't bother anyone else in the house and wasn't extreme. They immediately offered me a solution and came to put a part on it to make the system quieter. Even with me having so many questions and concerns serenity had a very positive and professional attitude. They are a very solution based company and they worked with me so I got exactly what I wanted. Overall great experience with Serenity air they respond quickly, are professional, and offer a quality product.

I called them out last year just to do a check up on everything to ensure that the A/C was ready…read morefor the hot-time of the year. The tech that they sent out Samuel damaged the equipment. Then they sent out Aaron to repair the damages that was caused by Samuel. Then Aaron got busy on other jobs so they send Bill to fix everything. The unit has not worked correctly in cooling mode since and i don't recommend this company.

Frost HVAC returned today to fix the range hood vent from few weeks ago. The young man was very…read morepolite, professional and did a great job.. Thank You

Highly recommend Frost HVAC. We had them put in 4 mini splits and we are quite happy with the…read moreresult. One of the best things is that they also do drywall work, so they are able to more easily put in ceiling units than others. Our rafters ended up being a tiny bit too short, and they did an excellent job framing it up to look good. They handled all of the permitting, clearly knew what they were doing, and delivered high quality work. Beyond all that, they were pretty affordable. Note that the team is mostly Russian so there can be slight communication issues, but they are great professionals and we would work with them again.

Just wanted to share the name of a great HVAC Company in case you have a furnace issue as we did,…read moreor want to get air conditioning installed for next summer. Our heat exchanger needed to be replaced, and Mark Bjorkquist of Columbia Heating & AC came out right away, assessed it, and had it fixed before we got home from vacation, so that we came home to a nice, warm house. He installed our water heater and furnace many years ago, and installed air conditioning two summers ago. He is reasonable, thorough, fair and honest. Highly recommend. http://www.columbiaheatingandairconditioning.com

My furnace has stopped working last week, called Greenwood Heating & Air Conditioning, their…read moreDiagnostic fee is $315. Glad they were not available until 2/1st. Columbia Heating & Air Conditioning was the 3rd biz I called and scheduled a next day appointment. Diagnostic fee is $150. Mark was punctual and knowledgeable. He fixed my furnace/thermostat problem, he also explained everything in detail and made sure I understood. Friendly and informative. Not pushy with upsales which I greatly appreciated. Would definitely call them again if I ever need service for my furnace.

We had a great experience with Four Seasons Comfort INC. Our technician, Paul, came out to inspect…read moreour mini-split and provided an honest assessment. He verified the system was fully functional and just needed a thorough tune-up rather than expensive repairs. Paul kept me updated throughout the entire process with text messages and photos, which I really appreciated. He did an amazing job and we will definitely be working with them again!

We called 10+ places to fix our HVAC mini splits (a ton of them in the house, two separate sets of…read more~6 each). Lots of places were dishonest, just tried to sell us refrigerant for the loop without trying to find the actual issue. Then we found this company and Paul came and was phenomenal. I saw him work our units with such detail and care, finding two different leak spots and even fixing joins that were weak. Super detailed and actually cared about getting a quality job- not milking us for a quick sale. this is quality work you can actually rely on. Thanks Paul, would definitely recommend this company moving forward. Their quotes for pricing was also significantly less (half) than other places for the same work and material so not only is this place quality but also cost effective.