they reached me in less than 20 minute, tower was friendly , the price was reasonable.read more

Poor service, unprofessional, disrespectful Male dispatch mgr. 6 hours wait w/NO service provided,…read moreunethical business practice. Context of incident dated July 2nd, 2026. Allstate assigned my tow request placed 7/2/2026 @10:35am CST, to TP Wrecker Service (AKA: Tow Pro Wrecker service phone number 972-938-3221). Pick up of vehicle located at CO-PART located 1701 E Belt Line Rd Wilmer, TX, is 21 miles from tow Pro Wrecker. By 11:20 am CST, I was on the phone with TP wrecker paying my out-of-pocket portion of $104.17 which was in addition to the$120.00 that Allstate was paying via PO#1061594085. The vehicle needed to be picked up prior to 4pm as Co-Part closes at 4:30pm. I followed up with TP wrecker service a total of 5 times from 11:20am all the way to 4pm to asked on arrival time & assigned driver. Every time I spoke to a different lady dispatcher which would say that they did not have an assigned driver, and that they understood timeline. I also advise on every follow up call that there is a per diem cost from Co-Part if it was not picked up by end of day July 2nd. Driver was not assigned until 4pm, arrived at closed location at 4:41pm, car was NOT picked up. What makes this egregious, is that today July 3rd I called requesting to speak to dispatch mgr. a male got on phone extremely unprofessional & condescending. When I asked for his name, he said while on loudspeaker," my name is none of your F***king business!" and hung up on me. I called back and asked for my refund on portion I paid out of pocket, response was "you'll get it sometime within a few days and hung up! Co-Part is closed due to holiday; I will incur per day cost. They took my copay & Allstate payment. Was treated horribly, 6 hours wait w/NO service rendered, is unacceptable. Not ethical way of doing business, unacceptable wait time, not a way to treat customers and cheat system. I hope that registered owner Danny Girard wasn't the rude male on the phone. Notification to Allstate has been done.

Castro's Towing rescued my daughter and her SUV as midnight Saturday turned into Sunday…read more Castro's responded quickly to our single phone call. They did not put us on hold. Castro's gave us the total fee during our phone call. They took only 45 minutes to arrive after we called. In comparison, after 4.5 hours on two different holds with GEICO, GEICO had not acquired a tow truck for us. GEICO's towing service is a waste of your time and your money. Meanwhile, Castro's was careful with the front apron on my daughter's SUV, so that it was not scraped as her SUV was towed onto the tilt-bed. They got us to our auto body shop quickly and didn't charge us until the car was delivered. I will call Castro's FIRST the next time I need a tow in Tarrant County.

I used his services on July 26 to take my vehicle to the dealership. He responded right away. Had…read moreme pay with zelle, now that I am asking for an invoice he is ignoring my calls and my text messages. He claims he has emailed it to me and I have even checked my spam mail. All I am asking is an invoice so I can get reimbursed from my insurance. There is no address in which I could go to, he is ignoring my calls and text messages. All I am asking is just for invoice. If someone can reach out to me, i would appreciate it. After writing this review - he sent the invoice.

Mustafa was SO helpful and patient! After being canceled on a few times, he was able to tow my…read morevehicle where needed! THANK YOU!

Very nice and polite. Professional. Showed up in a timely manner. I would recommend Nitro Towing to…read moreall my friends and family.

We got a flat tire at 8PM before a long road trip. Martinez Roadside saved the day!! Quick, clear…read morecommunication before and during the fix, and got a solid replacement tire (that he installed on site in his truck) for an awesome price. Accepts cash or Zelle. Extremely grateful and will 100% use him again if something like this ever happened again. Would recommend!!

The service rep came in a timely manner with great service and excellent price and towing time.read more

Very friendly and does great work and has very fair prices. I would recommend them to anyone.read more

Efrain is very fair and quick while providing outstanding quality repairs and customer service.read more

This company was very helpful in getting my car from Dallas to Killeen. I highly recommend.read more

I HIGHLY RECOMMEND JOSE'S TOWING SERVICES! I got a flat tire and needed a tow to a used tire shop…read more Jose answered my call quickly and came to my location within 20 minutes. He's extremely friendly, kind, and offers services for a low-moderate price. All in all u had a great experience

I am so glad I found this towing company. Their customer service is unmatched, it makes all the…read moredifference when shopping around for tow service. Scheduling a service was super easy and the owner was very attentive to all my calls and messages. He was super patient with me and very polite throughout the whole ordeal. The best part of it all is that they are VERY affordable. They will work with you and charge very reasonable rates. I am super impressed with the quality of service I received today, they are by far the best tow service company I've had to use yet. I will definitely be using them from now on if I ever find my self needing another tow service. I highly recommend, you will not be disappointed!

This company was very timely and efficient. The cost was reasonable and the individual assisting…read morewent above and beyond to ensure my vehicle was delivered safely to my apartment.