What should have been a fairly easy move became complicated and confused. I was living with my…read morefather in a small apartment, and I needed to return to my own home. The only designations for the items were to go to my home or Goodwill. Easy, right? All the furniture basically was designated to go to Goodwill. I was told by Tony Lowe that it wasn't good enough for Goodwill. There were cherry pieces, a hutch, end tables and a nightstand that were original Pennsylvania House furniture purchased in Terryville, Connecticut. This was like insulting my parents themselves. The furniture was nicked up in the previous move as we went with a more discount mover. However, it certainly was good enough for Goodwill or better. This person brought about seven college-aged guys with him which I thought was ludicrous for a small move. So instead of giving my instructions once I had to say the same things repeatedly. The guys were very nice, although their boss was pompous, condescending, insensitive, and was even laughing at me. From the start he was a rude jerk. I never remember a move being this bad. I was in a lot of pain, soon to be followed by much more pain because the movers left a lot of stuff behind that I had to manually move myself. The whole job felt rushed because they told us repeatedly that they were on their way to another job which sounded much more important, a mansion as one of the guys said. My sister who hired this mover must not have read the other negative reviews. I had a simple request for a special litter box to be brought over. I bagged up the clean litter and put it inside the litter box. Things are expensive now, and I don't have money to waste. Tony basically laughed in my face, and they threw away the litter box, I'm sure. My mother's special pink stool that I shouldn't have entrusted to them, never made it to my home. I believe some special Christmas ornaments, as well, never made it to my home. It would have gone much smoother with maybe two or three guys at the most. Too many cooks spoil the soup! Many items were left unlabeled, and my sister had indicated that boxed items would be labeled. I did as much preparation as I could in advance. My sister, being the POA, received and paid the bill. I asked to know the amount, but I never received an answer. It's probably outrageous. Then I needed to tip the guys so they didn't get that much because I had $105 on me which had to be divided 7 ways. This bill and tip were my dad's to cover, unfortunately.

Warning: Inexperienced moving staff, lack of upfront preparation and communication, an undersized…read moremoving truck = damaged belongings, damaged property, and extremely overpriced service. Tony ignores email communication to make it right. I would stay clear of this business.

We purchased recently a new GE Profile fridge from Shoreline appliances in Groton. It was the…read moresmoothest purchase, deliver and pickup we've ever experienced. Our delivery in Niantic was quick and the delivery staff were awesome too. We had a problem with our cable connection to the water and ice maker and they sent their repair guy Glen out within a few days. Glen arrived and fixed the problem quickly. He was professional, knowledgeable, and courteous. Thank you Glen they are lucky to have a repair person like you. We were so impressed with Shoreline from beginning to end and we said we will only buy an appliance from them going forward. Thank you for your service. Barbara K Niantic, Ct.

I'm not happy as my washer which I bought at Shore appliances quit spinning the clothes. called for…read moreservice they came out told us we needed two parts. Parts were ordered it took a month. Parts just came in the service guy came today and installed the parts said machine was all set. we and put in a small load to test it results were bad. the new parts did nothing to change the problem. called the service department immediately and they can't get anyone back out for a week. This is not what I expected!

Jeremiah is a great guy- friendly, honest and knowledgeable as well as highly skilled. He's…read moretransparent and fair in his pricing and will give you a clear idea about what you need and what your options are. If he can't buy necessary parts, he'll fabricate them. And the paint jobs are absolutely beautiful. If you need welding or body rust repair, he's your man.

Quick response, showed up in designated timeframe. $125 is…read morea little expensive for 5 boxes that could be lifted by 1 person, but at least the trash is gone.

If you need junk removal... this is the people to hire!! They are amazing they were excellent with…read moretheir communication they showed up on time ...went right to work and not only that with the time change they worked in the dark for half the time( it was on the side of our shed and we did have outdoor lights ) we are so happy with this company and we will definitely recommend them to everyone

I own a small restaurant in Mystic and we knew someone who had tested positive for the Covid-19…read morevirus. Not a crew member of our shop. However, out of abundance of caution, we closed our shop. I contacted PC Restoration who told me they were so busy due to the recent rain. I completely understood, but explained to Mike, the owner, I couldn't open my shop until completely deep cleaned & sanitized. Mike got back to me and said he moved things around and fit me in!! Words can not express how happy I was. I couldn't believe it! They spent the whole next day deep cleaning and the place looks wonderful! Many thanks to this top notch company!

These guys are the best! We had a terrible problem on our boat (I will not describe, but it was…read morevery smelly) and we needed professional help quick. They got on the phone with us quickly to understand the issue, a specialist was on site within 30 minutes to ensure the right equipment and set up, and cleaning/restoration started within about an hour. Professional courteous service all the way, and they communicated what they were doing and what they found as they were going. I absolutely recommend them!

Very professional, came and did what they said they were going to do for what they said it would…read morecost. Very good workmanship. Highly recommend. Not a long wait either.

The best. Professional, thorough, neat, and polite. They've been doing terrific work for me for…read moreseveral years, and I've never had cause for complaint

I work here the owner David Waddington is my uncle I've worked here since I was 5 years old great…read moreenvironment great place to work.

Great price and they do an amazing job. They have all sorts of services offered and will work with…read moreyou to ensure you're happy with their work. Would definitely recommend.