Helpful, friendly guys On time…read moreQuick work Quality work Explained what they were doing

My experience with Exel Plumbing was generally positive. The technician performed his work well…read moreexcept even though I asked him to install 2 frost free exterior wall faucets, he only installed one. He told me he'd do the second one "later". Of course the sheet rock was installed soon therafter which thereby prevented the 2nd one being properly installed. So that was disappionting. They charge a very high rate for their work. Accordingly, my expectations were also very high.

My shower had zero pressure on the hot water side. Zak was very thorough and solved the problem…read morequickly. I would recommend Zak and 1st American he was very informative on what caused the problem and even gave me some hints on how to keep my hot water running smoothly. Thanks Zack!

I will start by saying I am happy to pay for services. My motto is if I cannot do a job myself I…read morehire someone who can do it for me. I cannot even recall the last negative review I have given to any business. However, 1st American Plumbing and the owner Zach has more than earned this one. 1st American Plumbing charged me $145.00 per hour. After being completely ripped off by this guy I decided to check what the going rate for a plumber in Yakima is. According to Google "The average hourly cost for a residential plumbing contractor in Yakima, Washington is about $70 per hour (typically ranging from $65 to $75 per hour) plus the cost of parts and materials." 19 August 2026, I needed a water valve replaced in my laundry room so my Asko Washing machine would get back to work. Should not be too bad right? Should be fairly easy to find a plumber. The first plumber contacted said he was not able to do the job and referred a friend. Not a problem, should be okay, right? The second guy called and wanted to come to our house that day, I told him it would not work and he could come the next day. Not a problem. So I pondered the other items I could have him fix since he was going to be around. Cold water valve in the laundry room Check kitchen faucet & dishwasher not draining completely Hook up Island sink Replace toilet 1st Day 20 August 2026, I showed him what I needed fixed, the water valve replaced. He said he could not do the job until the washer was moved. I am a 66 year old woman fighting cancer and this guy expected me to move the washer. My first WTF! I said fine I would have my 67 year old husband with a heart condition move the washer but it would have to be the next day. On to project #2 figure out why I had low hot water pressure in my kitchen sink. He dinked around and said I needed a new faucet. Okay, not a problem. Take the faucet from project #3 Hooking up an Island sink and install it at the kitchen sink. Project #3 would have to wait for a replacement faucet, no big deal. My second WFT! 2.5 Hours later and $362.00 and $30.42 in parts, I have a new faucet and plenty of hot water in my kitchen sink. He checked this dishwasher drain said it was fine and probably needed a new dishwasher. That was my third WTF! I looked on youtube to find out what I needed to do to check the drain. He offered to watch the video and do it for me, I passed on that one. He milked the clock for all he could get, until my patience were wearing very thin. He finally leaves. 2nd Day 21 August 2026, washer moved and hopefully he will not milk the clock for too long. Back to project #1, instead of providing just the replacement valve for the washer box, he only has a kit, at the cost of $65.00! I could have purchased just the cold water valve at Lowes for less than $17.00! We are now on my third WTF! His total bill for that was $251.70. 1 hour of time at $145.00 and $86.77 in parts. $50.00 worth of parts I did not need nor will ever need. Asko heats it own water. Doubt this over priced plumber has ever seen and Asko Washer and Dryer prior to his visit to replace a water valve! There will be no day three for this clown to hook up the Island sink, nor will I be paying him to replace a toilet. $678.41 down the drain, two of my projects are done. Got screwed over and did not even have fun while it happened! His $145.00 hourly rate is a complete rip off. I will NEVER send work his direction. I will however provide his company with plenty of NOT so glowing reviews.

If you need help and want great affordable service call CSR Plumbing…read more I had a crisis with both bathrooms plugged and overflowing on a weekend. Sal was here within an hour of my call and fixed that problem and also repaired a shower head for me. Definitely top quality service.

From the owner: CSR Plumbing & Drain Cleaning provides fast, reliable emergency plumbing and expert drain cleaning…read moreservices in Sunnyside, Yakima, and surrounding areas. We specialize in clearing clogged drains, hydro jetting, sewer line repair, and diagnosing tough plumbing issues quickly and efficiently. Available 24/7, our skilled team is ready to handle emergencies, from backups to broken pipes, with professional service you can trust. We pride ourselves on honest pricing, quality workmanship, and excellent customer care. Whether it’s residential or commercial plumbing, CSR Plumbing is committed to keeping your systems running smoothly and your home or business protected.

Put a new Garbage disposal in for us, and removed the old one. They did a nice job, and were very…read morefriendly. Would recommend them.

Tyler came to help with a stopped up drain in my 85 year old farm house, that turned into a much…read morebigger job upon realizing that the drain was not routed into the septic. Instead, it was draining into the ground...something that was acceptable in 1940 when it was built. Over 85 years, the drain pipe had eroded and likely collapsed, causing the sink to stop draining. Tyler went to great lengths to figure this out, and was 100% ambitious, positive and reassuring in stating that it would be fixable. Two days later, he returned to perform the work and succeeded at rerouting the pipe to the septic. Tyler was extremely hard working and represented his company in an exemplary manner. It was not an easy task and he should have been supported with some help, or the job assigned to a smaller plumber. He gave 5 star effort. I would not, however, rate the company as high, due their lack of concern for his safety.

Very professional, very friendly, excellent work in a timely matter…read more My boyfriend and I highly recommend. Very professional, very knowledgeable. Senora and Chad excellent work.

If I could give negative stars at this point I would. My neighbor hired Burkes to do her water…read moreline, they at the time of doing her work punched a hole through our city sewer line, told us they did it and said they repaired it. Since then we have had issues of gurgling in our drains which has never happened before. Sunday/fathers day I went to take a shower and water started to backflow into the shower, everything was blocked. My husband spent from 11 am until 4 pm that day trying to remove the blockage so we called burkes and they wanted to charge us $450 per hour to come fix it so I got ahold of a different plumber instead. He ran his camera and took pictures clearly showing the gap where they broke the line originally and showing the blockage at that break. After 3 days Burkes has told us that they will NOT be repairing the issue and fixing their break. And that the next time it blocks up we are required to call them to come out to view it so they can determine that their break is what caused the blockage. This house has been owned by my family for 70+ years and the sewer line is relatively new as the city hooked it up. There have not been any blockages or issues ever in the past that have required a professional to come fix in the entire lifetime of this home until Burkes broke the sewer line when doing work at my neighbors. This is a problem that was caused by this company and not by me as the home owner. I am posting pictures from the other plumber that shows their break and the blockage starting at their break. Their reason for not fixing it is because they cannot prove that the break caused the blockage, mind you the pictures I am sharing are of my CURRENT sewer line where they "fixed" their break a year ago.

PLEASE BEWARE This company has predatory practices! They…read morecharged my elderly disabled dad over $1,200 to simply replace an old toilet with a standard basic toilet. The job took less than 1 hour. The toilet itself was less than $150! Over $1,000 labor charge for 1 hour of work is insane. Please beware before using them. Especially elderly and disabled people.

This is a direct quote from Mr. Rooter website…read more "We charge the same price any time, any day. That means you can call on us on Friday night, Saturday afternoon, or Sunday evening--without worrying about any overtime fees." Well that is false advertising! We have no hot water due to a drain flow not stopping issue on a Saturday and called Sunday morning to an irritated sounding woman who said nope, only Mon-Fri. Horrible!!! Added screen shot of website for proof in case they try to change it and say that it isnt offered 24/7

Bernard Allard of Allard Enterprises Heating, Cooling & Gas Fireplace is gets my highest…read morerecommendation for his work, pricing, and for going above and beyond most businesses. We first contacted him from Everett in 2011 to investigate a dangerous non-working gas furnace for my 80-year-old mother-in-law in Yakima. It was a freezing winter day and he made it a priority to visit, assess, and get her warm. That was a decade ago. It's now 2023 and my 90+ year-old mother-in-law called to let us know that the furnace was having problems; again it was projected that temperatures would be falling to 19* by the end of the week. He made time in his schedule to visit that same day, order the parts needed to repair, and had it running perfectly two days later. We couldn't be more grateful for his ability to help us when needed!

Bernie comes by and takes care of all problems!read more

Service ,product,trained staff. My worn out heat pump, gave…read moreup the ghost write in the middle of winter (last two weeks in December). Since I was on emergency electrical heat for two weeks, my electric bill was close to $1000. The next electric bill after they installed my new heat pump was $700, considering that one week was also on the emergency heating. My last electric bill was a little over $100. The lowest bill I have ever had after living in this home for 20 years. Their service is second to none and you can count on them for showing up on time and solving whatever problem you have. The old system was so noisy, that it was capable of keeping you up at night hence, maybe a bad mood in the morning. I heartily recommend them, they are the best from top to bottom and their employees are well-trained and know these systems inside and out.

My problem is this, paid for a ac check on Friday. The tech reported that is worked fine. However…read morehe actually disabled the ac system. Started getting hot on Saturday and system did not come on. By Sunday it was really hot and I called them. They told me a tech would contact me. This never happened. So I'm miserable in the heat on Mothers day. And my 2 dogs are miserable. I called again Monday morning and they said someone would be out. Noone came. At 1pm it was 85 in my house and unbearable. So I called again. They once again said they would have someone come out and it was probably just a switch. Well of thats true! Tell me where the switch is!!! 3pm called again and was told we had to wait our turn and after pressing Rick with out frustration he hung up on us. I'm so disgusted. I was trying to do the responsible thing and have my ac serviced before I had a problem. But turns out the problem is hiring all seasons. Would never ever use them again.

Fast, courteous, and thorough. My first experience with Generations and it was great. Found the…read moreclog in under an hour and half the price of the red guys. Thank you!

Called last week and an appointment was scheduled for Monday between 2-4 PM. Had to call at 3:30 to…read morerequest an ETA. Person who answered said she would call back with arrival confirmation and she never called back to either reschedule and/or cancel and the tech never arrived. Would not recommend.

They came to my house in 2024 to run a line and broke our toilet. Then they came back out said they…read morereally needed to use that toilet but because it was broken it was compromised so they needed to use the wrong toilet but at least give it a try. They had to come back 90 days later and of course they're guaranteed was not honored. I would never use this company again. They're absolutely despicable and they don't own what they've done. Yes, they will come out fast, but the job is done fast and incorrectly.

We had an issue at our property and I was really surprised and appreciative of how nice, calm and…read morestraightforward their tech - Luigi - was. He called when he got there, called again to let me know what his plan was and explained the pricing very clearly to me and then called when it was completed and gave me his assessment and what his suggestions were. We had/have roots in a line and I asked him if we'd need to redo the line and even when given the opportunity to upsell me on something that would be probably 10-15k (at least), he said he didn't think it was that bad yet and to try other things first. Not something I was expecting from a large company, so I really appreciated it and will be asking for Luigi the next time we need help!