The first time I went to Ben auto repair they replaced my cooling system in my car so my air…read moreconditioner would work. It worked perfectly, and was still working as of today the second time it was a little expensive, but not much more than anywhere else then the next time I went to Bama auto repair I spent about $1500 and still never got my car fixed or found out what was right I mean wrong with it so I called him because as soon as I got it home it broke down again from the shop it wouldn't start after I put the last 800 in it and he wouldn't call me backso you've got a 50-50 shot here of him hit or miss

Get yourself ready for a LONG review. So my experiences…read morewith Bama Auto go back a little over a year. In May 2018 they replaced the fuel pump in my car. They put it in, seemingly didn't have any issues from there with that car. However, I ended up selling it 3 months later. I buy this new car. It has an issue where sometimes when I start it, it shuts off. I take it to Bama Auto, because they "did such a good job the last time" fast forward a couple days and I get a phone call saying "the gears in my transmission are going bad and I will need a new one" I had the funds at the time so I just did it on a whim, without even taking the car to see anyone else. They replace the transmission, say I HAVE ONE YEAR WARRANTY on the transmission. After I get my transmission replaced, I took it from Tuscaloosa, AL to Jackson, Ohio. 630 miles. The ENTIRE time I was driving it struggled going up hill. If I had my cruise control on my RPMs would shoot up to the 6000s. As soon as I got back from this trip in late September (had only been two weeks since I got the transmission) I let Bama Auto know all the problems I had with it. They put some transmission treatment and said that should do it. Get back in my car and immediately notice it's not any better. So I just drop it for a while because I had a year to take care of it so I wasn't immediately concerned. Well in December my grandfather drove my car and was angry and told me there was something VERY wrong with my transmission if I can't get it to switch gears while its cold. (my car would struggle switching gears between 25 mph and 40 mph). So after I got back from the holidays I gave them my car again. They put the special treatment in it, said nothing was wrong I was just low on transmission fluid. In February, I sent them emails that showed videos of my car exceeding 5,000 RPMs and getting very close to 6000 RPMs. They said to bring it by. Said nothing was wrong with it because it wasn't throwing a code. (Mind you a bad transmission WONT throw a code I've come to find out). Eventually I dropped it again, because I didn't want to worry about it. I still had 7 months to get it taken care of. Well I kept having the problems where my car just WOULD SHUT OFF on me. Took it to them. They charged me $130 to replace a fuel sensor or some crap that again didn't take care of the problem. So I took it to Toyota. They knew within 5 minutes of having my car that my FUEL PUMP was going bad. (Different car but they should've 100% known it was the fuel pump causing this issue). So I was left out the $130 I gave them for whatever crap sensor they put in my car. When I picked it up wires were hanging out by my feet on the driver's side of the car. They said "oh yeah we saw that we don't know what that is" and shoved them back up there. Mind you they hadn't EVER been like that before. (This was before Toyota ever had my car). Fast forward to summer 2019. I drove it the entire summer to and from Alabaster daily and the transmission just kept getting worse. To the point where when I went downhill my car would go into high gear and start GUNNING it down hill as I was breaking. Took my car to Toyota in August and had them run a diagnostic on my transmission (paid $70 just for another mechanic to tell me that YES there's something wrong with my transmission) I send that diagnostic to Bama Auto and they tried telling me it was my ABS, they took my car and ran codes on it. Came back with 8 ABS related codes, now mind you I took my car to AutoZone the DAY AFTER and I wasn't throwing ANY codes. So they were lying to me there. Once I finally got them to believe me that something is wrong with my transmission they finally reply to let me know I DON'T HAVE WARRANTY AFTER ALL. It had a standard 6 month warranty that was up EVEN THOUGH THEY HAVE KNOWN FOR A YEAR what problems I was having with it. Bottom line is, they did me EXTREMELY dirty and I don't want this to happen to anyone else. They will never lay a hand on another one of my vehicles and I hope for your sake you don't let them either.

My sons car had an electrical problem and he went to O'Riley's where we had purchased a battery to…read moreget a check. They tested and said it was the alternator. He took it to Minor's and they tested it and determined it was a battery cable. I appreciate the testing and determining it was a minor issue and taking good care of our son Jim in Hoover, AL

After getting ripped off by another mechanic in town, I was…read moretold to go to Mike Minor. I've been going to him for years. When he fixes something, it is fixed! He specializes in VWs but can fix anything else. He's like having a good lawyer on retainer for your car's! He is fair and if he can't fix it, he will get you to someone trustworthy who can! I can't recommend him highly enough!

Always have our oil changes here, along with any other auto repairs( 20+ years). The people here…read moreare ultra friendly, helpful and honest.

Henry Auto is an honest, professional and fair priced. The employees are very qualified and loyal…read more Not fly by night mechanics. A real example. I took my car to a national chain auto and tire shop. They said I needed all new brake pads and rotors for $900.I took it to Henry and after examination said brakes were fine, no charge. This is my 3rd experience with Henry, all positive.

I took my car for a service, which they kept too long. They ordered the part that never came so…read morethey bought a part from the salvage yard without notifying me. My car drives worse now than when I took it to them. I do not recommend this company for auto service.

Kyle from Gearheads Garage saved the day!! I was visiting my mom in Tuscaloosa when my Range Rover…read more Sport shut down after a warning reading: "No engine restart - possible incorrect diesel Exhaust Fluid Quality Detected" I called all over and nobody would help - one place had an appointment they could offer me in 3 weeks. I left a message at Kyles shop - he returned my call promptly. I had my car towed to his shop, he fixed it within 24 hours. He kept me informed of his progress. I even had him to change my oil while it was there. I highly recommend Kyle. He was professional and very reasonably priced for his services! I am more than tempted to save my car services appointments for when I come back to Tuscaloosa to visit. I wish Kyle and his business continued success.

One of the Best experience I have ever had with a repair shop. A man named Jack was so helpful. I…read morewas not over charged because I am a female and it did not take the entire day to complete work. I would highly recommend Auto Tech in Northport. God Bless

I had my truck towed there after it quit running. They replaced the coil and called me telling me…read morewhat I owed them BEFORE telling me what needed to be repaired. I just had to have the coil replaced again. My mechanic told me that they had put in a used coil and that they had removed some of my new plug wires and replaced them with broken ones. I AM NOT HAPPY!

The people working there are so nice and helpful. Communication and service are wonderful…read more Honesty is a priority when it comes to needing a new tire or not.

They lied to me. I went for front end alignment and they said it was ball joints. It was a bent…read moretire rod. They charged me 43$ to lie. If I'd let them replace front ball joints it would've been 600.$.

They left my back window seal out, so it leaks when rains, and they tore my door panels to pieces…read moreand tried to glue them back together!!

Tidwell Paint & Body repaired my daughter's vehicle after an accident. They did a great job and it…read morewas done very quickly. Everyone at the shop is very courteous and you can tell they really care about their customers. Thanks again for all of your help!

Pro imports is the worst business in Tuscaloosa. I dropped my Volvo off to be fixed. After a week,…read moreI heard nothing. I called and they said they had not even looked at it. After 2 weeks I heard nothing. I called them and they said they didn't know what car I was talking about. After 4 weeks I called and still nothing. After MONTHS I called after hearing nothing from them and they informed me that they had towed my car to a absolutely unacceptable and horrible "tow yard" (if you can even call it that.) please for the love of god do not take your car here. I now owe money to a tow yard that I would have never had my car towed to if I had been given a notice (which I am legally entitled to.)

The fact that they even get a star is troubling…read more They are by far the most unprofessional shop I have ever had to deal with.They don't answer the phone.They don't communicate the status of your car and most importantly they can't fix your vehicle.I unfortunately spent about 2k before I realized the guy that runs this place is a joke.We brought the car in for a specific reason it was missing between gears and they decided to change my spark plugs for 800. And told me they were due to be changed.They did not even drive the car after they did the work?????Then after back and forth with the owner with his theory's about what it could be we discovered the real cause which he said he could not fix. Don't waste your time or your money it's better to just pay a dealership level mechanic to do the work.At least there is accountability when they do the work.