I never got a chance to attend an appointment here. I scheduled an appointment with Dr. Thomas for…read moreMarch. When I no longer saw my appointment appear on MyChart, I called and was told my appointment was canceled and that I would need to schedule an appointment for June or July. I expected at least a message on MyChart. I was told that someone tried calling my old cell phone number and could not reach me. If this is accurate why not send me a letter or message on MyChart? Also, the phone wait time was nearly ten minutes. I'm glad that I was allowed to see the problems with this office before ever going to my first appointment.

Horrible service. Made a "new Patient" with Dr. Michael S Schaeffer 2 weeks in advance and they…read morecancelled it 3 days before the appointment without warning. Said he is not taking new patients, why did they make the appointment then? Just to waste the patient's time. I informed them I have a $35 fee for late cancellations and they refused to pay, I guess I will bill them and take them to small claim court if they do not pay. They sure as hell would bill me if I cancelled on them late. Very disappointed in this so called Dr. Schaeffer, what an inconsiderate way to treat his patients.

I haven't had a bad experience here as far as wait time goes. I've seen reviews on other sites…read moresaying that was a problem. I like that they are one-stop health care, and whatever they don't do at the office gets handled quickly with a referral. An added bonus is the patient web portal that allows you to log in and get test results, etc. The office is very clean, and the Medical Assistants that I have seen were all competent and nice.

I'm back in the care of Dr. Oberdoester for the first time in three years. Insurance company forced…read moremovements. I trust his care. It's close to home and down the street from my pharmacy. The other bright side Dr. I had access to all my labs in the U of M health system and the St Joe system. I had two issues that have developed over the last year and he was able to issue referrals for treatment from my previously used specialists. Something my former PCP would not do. He is a partner in "Partners In Internal Medicine". They have two offices, 1 in Canton the other in Ann Arbor. They have an onsite lab so I have to go back Monday morning to complete today's visit. My spouse sees Dr. Hashemian from the same practice. We highly recommend the treatment we receive.

Best Dr concerned with your needs refers you to appropriate specialist staff friendlyread more

When moving, it can be overwhelming and disconcerting to have to find a new primary care physician…read more There are concerns about level of care, doctor accessibility, staff helpfulness, etc. when looking for a new PCP. My wife and I had a fantastic PCP that we have been with for almost 15 years but had to find a new one after moving to the Livonia area. We researched a number of doctors in the area and ended up booking appointments at Better Health Clinic, which has ended up being a great decision. The office is clean and contemporary and we have always been greeted promptly upon entering. The staff are friendly, outgoing, and are always willing to assist. It's obvious form their behavior that they enjoy working for Dr. Hasan, which translates into a good patient experience. Dr. Hasan takes the time to listen to his patients and also asks relevant questions in order to provide the best care. They have Saturday hours on the first Saturday of the month and they accept walk-ins, which is rare nowadays. Overall, my wife and I have been extremely pleased with Dr. Hasan and his staff and can recommend, without hesitation, his office to anyone that may be looking for a PCP.

They do Life Insurance Physicals for Exam One, A Quest Diagnostics Company The most unprofessional…read moreoffice I have ever been in. I left there angrier and more upset , than I have been in years. I felt like the supervisor of the office was going out of her way to belittle me. When I arrived I asked if this was Exam One was I told no but they did work for them I should have been told when I set appointment. was asked to sign in then scolded for using the wrong color sheet. When I asked to speak with the supervisor was told she was. I sat to wait to be called back the lady at the desk called Exam One confirmed my appointment. After hanging up told me I could go to Toledo, OH or Troy Mi for test when I asked if she was refusing to do the exam she stated no she was not refusing it was her choice to go forward or not ? asked her again are you refusing to see me She stated no your upset you don't have to be seen here I explained to her that I had been fasting and had not asked to be seen elsewhere Her response was not her problem

Do not go here!! The whole office is bad but Dr. Raza Ali is who I have. I have had two terrible…read moreexperiences and filed a formal grievance and nothing has happened. I have so many negative things that I can't write them all. They couldn't see me once due to them over booking themselves to read my blood work. Then they lost my blood work results even though I could see them on the patient portal the doctor said he couldn't see them so I would need to redo them (at my expense so no!) They are always running over an hour late. It's just protocol that when you walk in the door they let you know everything is running late. The worst is currently I have been waiting 8+ hours for a nurse or doctor to call me back. 8 hours, 4 phone calls, 2 managers later and no one will help me. They just don't care at all here. They are terrible please do yourself a favor and do not go to them!