This review is long overdue. Back in October of 2023, I spoke to Ron on the phone about wanting to…read morehelp my parents find an assisted living facility for them. I felt that he was genuine and honest. I could tell that he really cared and enjoyed talking with and helping people. He was very knowledgeable and honest about the types of facilities that would be a good fit for my parents. Susan then followed up with an email summarizing Ron's picks for my parents. I so appreciate their kindness. I could not recommend The Passat Group more.

Ron and his wife Susan of the Passaro group saved me by finding a place for my mom. Her health was…read moresliding after a severe bout with pneumonia and she was no longer able to live by herself. Since my daughters wedding was upcoming quickly, I needed a place for her to move and call home. The Passaro group found the perfect spot for my mom, and she loves it! (even commenting that she never wants to go back to her house!) I can't thank them enough!

My father died in May, leaving me as primary caregiver for my mom, who has severely debilitating…read moremultiple sclerosis. We decided she needed to move closer to me, and we recognized that we couldn't afford in-home care, so the search for an assisted living community began. Jason and two other placement specialists came highly recommended by Huntington Senior Care Network, but it quickly became clear that Jason's needs-first approach to placement and his impressive network of connections showed the most promise. He listened carefully to my mom's needs and found a place that balanced her considerable needs with more opportunities to socialize than your typical board and care. Within two week of my first call with Jason, my mom was preparing to move! Jason's support didn't stop there. He regularly checked in with me during the first few months of my mom's adjustment, advising me through the inevitable bumps that come with the transition to assisted living, validating my concerns, and guiding me to a place of candid conversation with my mom's new support team. We're nearly 3 months in now and my mom is thrilled with her care and her living arrangement. I can't thank Jason enough for the care, insight, and grace he so generously shared with us.

My mom, a fiercely independent woman all her life was recently diagnosed with dementia. Although…read moreshe had been exhibiting quirky signs for the past year or so, my family and I chalked it up to normal aging. In the past year her utilities and cable services were being turned off, but it wasn't until I received a call from apartment management that rent had not been paid that I suspected things were not as should be. Shortly after clearing up issue with rent we discovered mom was speaking with magazine issues as if real. I was completely clueless on steps needed to get help for my mom. I started googling agency's related to elder care and placement and contacted Connections Care Home Referral. I spoke with Jason Bloom who patiently listened to me and gave me the most important piece of information that helped me through this journey. Do you have a Power of attorney for mom? Obtaining that document opened the doors I needed to doctors, social worker, and banking. Once doctors became involved, tests were done and mom was officially diagnosed with progressive dementia. The doctors declared mom as not being competent to handle personal or financial affairs and I needed to find a suitable placement for her. Jason once again gave me the great advice on what type of placement mom, needed. I admit at first I was hesitant about a board/care facility I wanted mom to have a placement as close to living independently as possible, so I was leaning more towards Assisted Living facilities. I also was in process of learning about the disease and was ignorant of how much it robs you of the person you love. Jason was on point the progression of my mom's dementia was at stage where traditional Assisted Living would not have worked for her. Jason and I had many discussions over about a 60 day period, and he sent me lots of lists of possible placements and he always checked status of any contacts I may have made. As I went through this process I began to have a better idea of the type of home that I would want for mom. Jason said give him a couple of days to look for me. Within that timeframe Nina contacted me saying Jason referred her to me. After weeks of visiting different homes and facilities I knew within 15 minutes that her place was the board/care I was looking for. I can't express my gratitude to Jason and Connections Care Referrals for helping me through this process. He was able to take into account location and price points to find what my family and I would be comfortable with for mom.

NOTE: I worked Exclusively with April Godales…read more To begin with, I looked for someone to help in dealing with my mom for months. Had hideous luck. Some made things sound too easy, brought New Age Ethics into a Alzheimers Dementia situation that really wasn't apropos, and there were others who were more interested in me having Power Of Atty or an updated Advanced Health Care Directive. I met with people that before they came to the house admitted they were at best semi-competent. I am an Only Child, have no family, friends or neighbors who can help in a hands on way. Before April, I was completely adrift. April Godales and my family always worked on a handshake deal. She visited the family home. The Nursing Facility my mom was at after her fall had given her multiple fractures, and even was there 12 hours before my mom got to the Assisted Living to make sure the bed arrived properly. IT wasn't only April that told me ins and outs of my mom's Medicare and Insurance situation, it was April who guided me through where to get my mom decent Furnishings. To wit, my mom began in a Respite Stay situation and when I realized my mom should simply be a Long-Term Resident with 6 days to get everything within the unit. April didn't blink an eye. She was around on weekends and available until 10pm most nights. April Godales is a A Level Sherpa. I honestly don't know where I--and much more importantly my Mother--would be without her. But here's the thing: I still had a physical and mental breakdown the day after my mom got to her destination and was safe & happy watching her favorite channels on her new Color TV. April was an unparalleled guide. But it has to be a family member making all the toughest decisions. The thing that was great about her was she laid everything out in an understandable way, and left the client to formulate the best decision for the elderly loved one. April knows this. The Case Managers and Insurance Specialists at facilities know this. But I am not sure that all the people who will contact Assisted Living Locators fully grasp where her job ends, and family's responsibilities now begin. She does a world class job as a professional. But the weight still has to fall upon family shoulders. You have to do your own heavy lifting for the family member you love. You cannot phone it in. That said, I looked for months and April & Assisted Living Locators were the only team at all worth their salt when the chips were down and the walls were closing in all around around me.

My friend asked me to help her find Inpatient Hospice. Laura chatted with me yesterday. Explained…read morethat there is no longer any free standing Hospice Houses in Los Ángeles. Assisted Living can't take people who are bed bound. So that leaves Board and Care facilities. There is 2 month minimum that start at $7,500 / month on Westside and $6500 in Valley - have to pay for 2 month minimum. (Private room) She then found me 3 B& C facilities that would take my 50 yo friend. Most places are for Seniors. I have forwarded the information to my friend. I really appreciate her taking the time to help me..

Mom's Home Care provided 24/7 support for my father over several years, and they truly exceeded…read moreexpectations. After his COVID hospitalization, my father, in his 90's, needed full-time care. Through a referral, I contacted Mom's Home Care, and within a week they had arranged round-the-clock coverage with exceptional caregivers. The caregivers were reliable, compassionate, and attentive, providing outstanding care for my father. The case manager handled all logistics seamlessly, ensuring continuous coverage during vacations, illnesses, and unexpected situations. She was also a valuable source of practical advice throughout the process. As my father's dementia progressed, the team adapted to his changing needs and continued to provide excellent care all the way through to the end of his life including hospital stays and hospice care. Beyond the care itself, they were a calming and comforting presence for my father and gave me peace of mind when I wasn't there. Their care allowed my father to remain at home, which meant everything to our family. Thank you Mom's Home Care.

I highly recommend Mom's Home Care. My father suffered a serious fall and spent over two weeks in…read morethe hospital. The doctor recommended getting a 24/7 nurse at home. It was a stressful time as you can imagine. There are a lot of care decisions that need to be made and I had very little experience to fall back on. At the recommendation of a friend, I contacted Mom's Home Care. On that initial call they did a wonderful job explaining the process and answering our questions. Their guidance was invaluable and the care team they assembled was great. Thankfully, my dad is on his way to making a full recovery. The Mom's Home Care team was instrumental in making this possible.

I've sent multiple referrals to Manny of Total Care Services and he has been a big help with the…read morefamily, and has successfully placed them to appropriate facilities. Manny is patient, caring and compassionate in helping our elderly and their families to bring quality of lifestyle. I would highly recommend him if you're looking for a place for your loved one.

From the owner: Welcome to Total Care Services, your premier senior placement service dedicated to helping seniors…read morefind the perfect Independent Living, Assisted Living, and Memory Care communities. We understand that selecting the right senior living option can be overwhelming. At Total Care Services we specialize in guiding families through this process with care and expertise, ensuring a smooth journey from start to finish. Our compassionate team is committed to providing personalized support, alleviating the stress and confusion often associated with senior living decisions. We offer our services at NO COST to families, allowing you to focus on what truly matters – finding a comfortable and secure home for your loved ones. Discover peace of mind with Total Care Services. Contact us today to navigate together the perfect senior living community.

Terrific, well-run business. They took great care of my father. I highly recommend Presidio Home…read moreCare!

Extremely profession from the beginning. My mother had a stroke and we worked with a few of their…read morecare providers and all 3 were absolutely wonderful!

I'm visiting my Godmother and she seems to be happy here. It's much better than the rehab facility…read morenext door where she was before!!

From the owner: short term rehabilitationread more

Nick Troutman is the most amazing PT instructor. At age 90,…read moreI broke my hip and needed lots of help. He was patient, knowledgeable and helped me to recover very quickly and effectively. He has a wonderful warm and caring manner. I owe him a great deal of gratitude

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !