We needed compassionate care for our 16 year old dog. The staff was wonderful and Dr. Dave treated…read moreour pup as if she were his own. I highly recommend this veterinary hospital.

Hello Dan, Dr Daniel A Pike DVM…read more I'm contacting you because of the rude experience I had this morning with your receptionist around 8:55a. First words out of her mouth were, "WHAT are you here for?" You and I both know that a receptionists first phrase should have "hello" and "help you" in it. Not to mention the gentleman behind rolling his eyes with me at her. Then his eyes got as big as plates because of what she did. Your receptionist and another lady came to make excuses and blame comcast for them not answering calls while I was sitting in your parking lot. The two of them came back out again to tell me that Rick was not coming out. My reply was, "who is Rick, I didn't have a appointment with Rick, I have an appointment with the owner." Your receptionist replied," Ohh, dr Dan is not here today." Great, your receptionist who made the appointment(5/7/25@11:37a) with you is now telling me you are not here. My reply after all of that was, "well, you better find someone who is." I next watched your manager, front manager who came out to tell me that she can make an appointment with you and that she, "isn't a doctor." I said, "that's obvious, you're not wearing the right clothes." She then defended bad actions and doesn't want me harassing her receptionist. My reply, "You go ahead and make that appointment and I'll contact him(you) about this." The front manager then said she knows the truth about comcast and I'm the one lying. I laughed at her, "so you know that Daniel wanted a place to park in the shade so he bought the building next door." The building next door that comcast, back when comcast was a phone company that covered Dover, signed a deal with the ower of that building so comcast can't be kicked out of Dover. To all the doubters out there. I can say it because I was there. I watched Daniel park in the shade by the building and asked if he wasn't worried about getting towed. He replied, no, I'm not! For you to not be worried then you'd have to own it..... He got a smile from ear to ear. That is when their(Dover Area Animal Hospital) phone problems started, and have continued for over two decades! They knew it would be a problem and did it anyway. Their excuses are exactly that, excuses. I see you and only you, outside, because of those two and there constant problem causing. Maybe David, in a pinch. When I'm at Sunday's I hear good things about David and you. Your receptionists and their manager, people have a lot to say about them. I don't care if it's a woman or a man or something in between, as long as they do their job correctly. I miss your mother being there. This would never have happened. Our first experience with the company was in the early 80's, for our goats. David and you have a great reputation around here. Unfortunately your receptionists and there manager have the opposite reputation. This was written at 10:23a this morning, being sent now. This will be copied and mailed also. Fyi: To the people who think they see smiles. They are not smiles, they are shit-grins, laughing at you. Respectfully waiting for your reply,