She's absolutely amazing and takes time to teach you as well your pup and answers any questions you…read moremay have.

From the owner: Positive reinforcement training in the privacy of your home…read more AKC Certified STARR Puppy Classes and Canine Good Citizen Training Classes

I have known Sandra, the owner of this business, for more than a decade - longer than she's had…read morethis business and the various stages it has gone through with other employees and different locations. In this time, I've trained and boarded my own dogs with her on many occasions. Sandra is extremely knowledgeable and always has the dogs' best interests at heart. Over the years, she's taken foster dogs from shelters and private individuals to give them a new lease on life through training and placement, she's established herself as a trainer of solid, amazing service dogs, and she's helped countless pets and their owners. She's helped the local 4H dog program, trained many new handlers for their debuts in various dog sports, and cheered on those who trained with her throughout their dog sport experiences. Sandra is honest, sometimes bluntly so, and some people take offense to it - but it's necessary when working with dogs, especially dogs that are reactive or aggressive. She's also an excellent problem solver, tailoring her program and approach to the needs of each individual dog. Sandra brings not only her lifetime of experience (she grew up in a dog sport home), her own continuing training and seminar attendance with others to further her knowledge, and ha willingness to adapt her approach to the individual dog that you won't find with any big box store, training chain, or less experienced trainers in this area.

I will say that Tom is an awesome trainer! Brought my Australian shepherd to him and my wife and I…read morelearned tips for my boy to come to us, to sit and to place on a platform or bed. Tom does one on one training, (private training) so he works with us and the dog personally. His tips were very helpful to us and allowed us as owners to understand the consistency of teaching our pet. 5 outa 5 stars for him and his business and would strongly recommend him to others that are in need of training their dog.

The owner Tom is great! Very smart, informative, patient and understanding. East to make…read moreappointments. We are currently in puppy classes and we (including out dog) love it! The facility is very clean and well maintained.

We were a bit apprehensive at first because of the e-collar and the cost, but we're glad we got…read moreover it because Sit Means Sit really made a difference in our Hercules. He was a rescue from a hoarding situation and apparently had never been trained to do anything, but when SMS sent the first video to my phone all we could say was, "Is that our dog!?" The trainer was absolutely excellent, going through everything step-by-step, and answering all of our questions. The facility itself is awesome with huge training rooms that are clean and odor free. We've gone through 3 training sessions and will have one of the trainers out to the house after we've spent a week or so doing home training.

Wonderful trainers who train you as well as your dogs. I would not be able to hike with my dogs…read morewithout this help and training. It is important to be open to training yourself and not just this dog

My Staffy Pit-Mix has been going there for hoarding for the past 7 years. They LOVE him. He doesn't…read moreplay well with others so he gets lots of attentions, when he's not snoozing away in a room (no crates). I love that I can see him on the cameras. And best of all there is ALWAYS someone on site - 24/7. Mark, the owner, is also an expert trainer and taught us how to use only positive reinforcement to make out 95-pound snuggle Pit the very best family member. Would never board our boy anywhere else.

I asked for help several times. I did everything I was told. Unfortunately killed another of my…read moredogs. I always recommended Mark. He never contacted me when I texted or messaged. I believe he is so fixated on dogs out of the country. I asked for help several times and did everything he said. At class he made my dog aggressive. She has a new home but my border Collie is dead.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

Re: Facebook offer for online course - Buyer Beware!: I had no idea that when I purchased the $27…read moretraining course to address my dog's reactive behavior - as advertised in the Tom Davis's FB video - that addressing reactive behavior wasn't included in my purchase but rather required my buying an additional $197 worth of classes in order to get to the real reason for my purchasing the $27 program in the first place....Regretably I didn't realize sooner that this was a "rabbit hole" disguised as a $27 investment to bait people like me into spending almost 7 times more to learn how to fix a dog's reactive behavior. I stopped before purchasing the additional $147 program for learning how to enjoy walking my dog... REALLY?!!!...walking the dog wasn't even part of the $27? ... figuring that after that they'd be something else to purchase following by something else to purchase, etc., etc... I requested a refund for which I received a HARD NO in response.

I reached out to CNY Pet Training & Behavior to resolve an issue between my two cats who were…read morefighting. Danielle Basciano reached out and was able to set up an initial consultation (one of which she had to cancel and reschedule). During the consultation(via zoom) her connection was absolutely horrendous. Most of the call I couldn't understand her or there was a significant lag/glitch. During the call I started to take notes but she told me that wouldn't be necessary as she would send a full plan of her recommendation on how to treat the situation with product recommendations and a week by week plan with instructions on how to move forward. She also said she would be readily available throughout the process if I had questions or follow ups. So I waited a week giving her the benefit of the doubt. I then reached out multiple times to follow up on the material/plan and was absolutely ghosted by this business. It's now been six months and I received nothing. This business is an ABSOLUTE SCAM. I am in process of filing a claim with my bank. Other customers thinking of using this business be warned!

Clean, safe environment for your pet. Knowledgeable training staff who understand individual pet…read moreneeds. We've put training tips from the first puppy class we attended into action with great success.

I have an anxiety burdened, problem "child," that has been through many trainers, been medicated,…read morewent to a behaviorist, and nothing seemed to really help. Colleen has been magnificent with him and his progress has been amazing. I live about a half hour away, and the ride is absolutely worth it. I can't say enough about White Star. If you want your dog trained properly, this IS the place to go. If I had 10 thumbs, they'd all be up!

From the owner: White Star Dog Training is your premier choice for pet services. White Star provides classes in…read morecanine selection, puppy, obedience and therapy training. Colleen, our dog instructor trainer, will teach you to train your dog to behave. Your pet is in good hands. Call 315-794-4042 now to learn more about our obedience and therapy care services.

We sent two of our puppies to Certified k-9 . Love their teaching methods, constant…read morecommunications from them to let us know what was going on. Nicest people and absolute dog lovers. Both went for the 4 week obedience camp and it was worth every penny. Neil patiently explained the process at the beginning. Would highly recommend them! Carolyn K

My husband and I dropped off our 11 month old Cane Corso mix Chase at Certified K9 on October 15…read morefor a 4 week board and train program. We informed them at drop off that Chase has hip dysplasia and the orthopedic surgeon that is monitoring his condition wanted him to have a specific amount of exercise each day to improve his muscle tone to hopefully prevent the need for a total hip replacement. They informed us that he would be getting "plenty of exercise" during his training sessions. They let us know after a couple days that he was not eating well but that it was normal for a dog to eat less when they are stressed because of being away from home. At the end of the first week they informed us that he had lost about 5 pounds and asked us to bring some alternative foods to encourage him to eat (which we did) and they said it worked well and he was eating better. They called us on October 30 (2 weeks in) around 11 AM and said that he had diarrhea with blood in it through the night and they thought it would be best if we came to pick Chase up. We were at Cornell with our other dog at the time and wouldn't be able to be in Pulaski to pick Chase up until about 3 PM. They did several training sessions with Chase that day, including taking him to Tractor Supply for a training session, knowing that he was sick enough to call us to come pick him up 2 weeks early. When we arrived in Pulaski, we first learned how to use the E collar then the trainer brought Chase in the room. When we commented to the trainer that Chase looked thin, he said that their records showed that Chase had lost 6 pounds overall. We didn't really have time to look him over very well because we were practicing what Chase had learned in his time there. When it was time to go, the trainer remarked that "Chase's scrotum was a bit red and that was normal from sitting on the concrete floor". We brought Chase home and he still had diarrhea so we walked around the yard for a bit. At this time, we got a better look at him. We realized that he was extremely skinny; his spine and hip bones were very pronounced. He had lost a lot of muscle tone in his legs and was actually limping with his back left leg, the side with hip dysplasia. While walking around the yard, he tried to squat and urinate several times, but nothing would come out. We gave him a full bowl of water (24 oz) and he drank every drop. We refilled it a couple minutes later, and again he drank the entire bowl. We took him back outside after two huge drinks thinking he would surely need to go and he would squat to urinate and still nothing would come out. He tried dozens of times and was not able to urinate that entire night. Chase ate dinner that night and breakfast and lunch the next day before his vet appointment. The next morning Chase was drinking normally at this point (not guzzling an entire bowl at a time) but was only peeing a tiny bit. We collected a urine sample because we thought maybe he had a UTI and a fecal sample to rule out an intestinal parasite. At his vet appointment we learned that Chase had actually lost 9 pounds in the two weeks that he had been away. Our vet was not familiar with a dog's scrotum being chaffed by a hard floor and said that Chase's scrotum looked like it was scaled from urine or feces being left on the skin. The vet also noticed that the webbing between Chase's toes was red which the vet also attributed to scald. Chase was in such bad shape that the vet wanted to do bloodwork to check for Addison's disease. Thankfully, that test came back negative as did the urine and fecal tests. The vet gave us some cream to put on the scrotum. Chase has been home for 12 days now and has put 7.5 pounds back on and his energy level is back to normal. His paws have healed and the limp is gone but his scrotum is still healing.

I changed to them a few years back due to some really crazy things with my last vet, and I have not…read moreregretted it for a second. I drive 45 minutes to get there and I will continue to do so! They are great with pets and people! Thank you for helping so many of my pets and really caring!!

Good people - attend carefully to the reviews regarding how you will be treated in an emergency by…read morethis practice. Ours is not the only bad experience. Open moving to the area the year and a half ago, we had a brief but positive experience with this practice and our young cat James. We have not needed their services since. However, just recently, in an emergency situation with a suffering animal in a crate, I was berated and belittled by the front office staff for bringing an animal - a patient of theirs - in without an appointment following a wild animal attack over the weekend. In spite of the fact that we had emailed ahead, and that she had read that email, I cannot adequately express the level of dismissiveness and rudeness, the lack of compassion and unprofessional demeanor of this person. While we understand that there are limitations in a busy practice, especially in emergencies, and that we may have had to wait to be served, it is shocking to me that anyone in that situation could've acted so heartlessly. We will not continue to be clients of this practice, nor would we recommend it to anyone else.