Dr Tong is amazing. She's super thorough and always very kind…read more Her staff is usually friendly and helpful. But they must be feeling the stress of the pandemic. The past few calls, the person answering has been very quick to hang up and not helpful. As if I am a bother. Honestly, should not be working at a doctor's office if you can't be patient towards patients. I'm not sure if the office is closed or not, but the receptionist told me the doors to the office are currently locked.

Dr. Tong is an amazing, friendly, and truly caring person. As with most doctor's offices, you might…read morehave to wait a little while - but it's worth it! Keep in mind that not every patient can be seen in a little window of time. As with anything, a little empathy and patience goes a long way. Her staff has changed a little within the past year, but Courtney and the new medical assistant I met are very friendly and capable. Courtney even called to remind me of my appointment time after I had to call her because I forgot to write it down; how thoughtful!

Please review your EOB carefully after an annual physical at Ochsner…read more My son previously had an annual preventive visit at Ochsner and unexpectedly received an additional problem-oriented office-visit charge. Because of that experience, when I saw Jillene Amow, NP, for my own annual physical on April 30, 2026, I was specifically careful not to raise unrelated medical issues or seek treatment for a separate condition. Despite this, Ochsner billed both the preventive physical (CPT 99396) and a separate Level 4 problem-oriented visit (CPT 99214), resulting in a $25 copay. I disputed the charge, and Ochsner later acknowledged in writing that the Level 4 service was not supported. However, instead of removing the additional office visit, Ochsner changed it to CPT 99212, a Level 2 problem-oriented visit, and I was again billed the same $25. What apparently triggered the separate charge was that, while routine labs were being ordered, I asked to have my zinc level checked. I briefly explained that I had previously experienced neck itching and was taking over-the-counter zinc. I was not seeking evaluation or treatment for the itching. There was no new prescription, medication change, referral, or separate follow-up. The medical note itself says the condition was "well controlled with zinc" and that the zinc level was added "at Client request." What makes this particularly frustrating is that approximately one-third of my time with the NP was spent in a casual conversation about my skin-care products. She commented that my skin looked very good and asked what products I used because she was interested in trying similar products herself. That was certainly not a problem-focused medical evaluation. The issue for me is not the $25. It is the billing practice and lack of transparency. After my son's experience, I intentionally tried to keep my visit strictly preventive, yet I still ended up with an additional problem-oriented office-visit charge. I have formally requested a Coding Compliance review from Ochsner. I am sharing my experience because other patients should be aware of this possibility. If you go to Ochsner for an annual physical, carefully review your EOB afterward and check whether an additional office-visit code was billed alongside your preventive-care code. I believe patients deserve to know when something discussed during a preventive visit is going to be treated as a separately billable service, especially when it can result in an unexpected copay.

I have a huge irrational fear of doctors and medical professionals, but I have some medical needs…read morethat need to be addressed. I scheduled an appointment through their website. It was easy. I came and my needs were addressed promptly. Employees were friendly.

Dr. Tae Nyugen is the absolute worst. Very rude. Very impatient. He seemed bothered with me at…read moreevery visit, and I didn't understand why. The first time I sat with him it was terrible... but I wrote it off as maybe that's just how he was, maybe different culture, different personalities... but then when I had another appointment, he was the same way. Rude and short. didnt seem interested in me at all. I went back again for cold/flu, and he was even worst, he wouldn't even let me speak. He ALWAYS spoke over me. He never asked about me or my health. Seem to me he was kind to the Caucasian staff but treated me like I was a peasant... guess what race I am.!? no worries, I will never go back again. Do not waste your time.

I have had the best care here. Dr. Nguyen is the best. Takes his time. I just love the nurses.read more

Bedside manner is so, so important when choosing an OB-GYN and Dr. Yount truly went above and…read morebeyond in making me feel comfortable. She is an older lady in her 70s who has clearly been at her job forever and is no-nonsense (yet genial) about everything that needs to be done. I cannot recommend her enough and am so glad I've found such a great doctor in the city.

Dr. Yount is an amazing, dedicated professional who treats her patients with dignity, clearly LOVES…read morepracticing medicine and values the doctor-patient relationship in a way that family practice doctors used to, but seldom demonstrate today. She's the best! I've been her patient for years and wouldn't dream of changing - even after moving out of state.

Just spoke on phone finding out details but any clinic to help out low income, I'm all for, bravo…read moreSt.T

Went to the dr on Nov. 4th and had bloodwork done. When I tell you Keokeoa did such an amazing job…read moretaking my blood, that I did not feel even a pinch. It was absolutely painless. All I felt was slight pressure like she only press her finger on the spot and nothing else. I wish I get her all the time bc I don't needles just bc of the pain and she ease that fear! Thank you Keokeoa!

They said they take Medicare but did not file paperwork and I did not get credit toward my Medicare…read moredeductible for the $165 I paid upfront. Misdaignosed my adult son saying he had an upper respiratory infection when he was hospitalized a few weeks later for fluid in the pleural area around the lungs.

I'm still in shock at the quickness with which these guys hand out OPIOID prescriptions, especially…read moreto a patient who is not complaining of pain during their visit. This policy needs rethinking. Bit quick with the anti-biotics and anti-virals, IMHO, for (of all things) stuffy ears. Not to mention selling us an expensive walking boot for a minor ankle sprain. I'm increasingly of the belief that these folks are just phoning it in for max profit with minimal effort.

First time going to Dr. McKenna and my experience was great! I love that this office accepts…read morewalk-in's which is a plus. This office is located right in Gentilly and has been around for yearsssss. Dr. McKenna is indeed knowledgeable and very detailed at explaining any issues. I would most definitely go back to this doctor's office.

I love Dr. McKenna. He and his staff are so friendly, down to earth and knowledgeable!read more

This is where I choose to go. They have always been friendly. Everyone is caring and courteous…read more The employees know the people are here because they don't feel well. I was able to call today and get my appointment today So I took a quick shower and hopped in my car and got here right away I believe Urgent Care also has an app where you can schedule on line As usual there is always some sort of form to fill out because it is a medical facility. I only had to fill out one front sheet Have your driver license. Credit card and insurance card with you I brought a blanket with me because I always find doctor offices and clinics to be cold I also brought my phone charger with me since you never know how long you're gonna sit and wait. Surprisingly my wait wasn't that long at all What I really appreciated was they had already contacted my usual Walgreens and found out that their system was down So they saved me a trip and I went to another Walgreens to get my prescriptions filled And when you're not feeling good these are the little things that count

Horrible place that shouldn't even call themselves a care clinic. Went in for a dr note to get some…read morerest due to having uc. Was told the provider won't even be able to see me because there's nothing they can do. Save your time and money and go somewhere where they'll actually care about you