We needed insurance appraisals for our better jewelry. Brian is a GIA gemologist, and provided…read moredetailed appraisals with high quality color photos. These need to be updated every 4 years, and we just completed that process. This second round of appraisals were just as thorough as the first, and we continue to be pleased with the results. We recommend Brian without reservation.

Rocca Jewelry Appraisal was recommended to me by a diamond jeweler in New York City. Brian did a…read morecomplete and careful examination. The documentation/report he provided was excellent. I would not hesitate to recommend Rocca or use him again.

I am so glad that I came across Michael's Yelp page while looking for a last minute appraiser who…read morecould remeasure the square footage of my home. Long story short, I was selling my home and the buyer's appraiser stated that my home had shrunken by more than 130 sq ft due to the new measurement that were in place as of April 2021. I contacted Michael to ask about his opinions of homes sq footage shrinking due to new measurement changes and he expressed that it shouldn't have shrunken by that much. I asked to see when he can come out to strictly just remeasure my house so I could prove it to the buyer that the house measurements were still the same if not, similar, even with the new measurement guidelines. Michael came out the very next day and measured my home and turns out the house is still at the similar square footage as written in the public records. Again, I'm happy I found Michael because he came out on a short notice, assisted with only measuring the house, and got all of the needed documents and map drawn out to me by the end of the night. Thank you again Michael!

Great service, response and turn around time. I'd you are needing an awesome appraisal company, you…read morecan't go wrong. Highly recommended.

Empire was recommended to me by a friend who was working on our plumbing. Our kitchen drain pipe…read morehad cracked under the house and was leaking into the crawlspace. The owner, Eric, called me himself and sent out his guy Luis to assess the situation. Luis was so nice! Eric called me almost immediately afterwards to check in. I have been happy with Empire all the way throughout this process, the service is outstanding.

Crawl space under my house flooded due to a broken pipe, they came out assessed, told me they were…read morefinishing up another job and would be out as soon as possible and would get the water pumped out and dried out, so the plumber could come in and fix the pipe, and they did, then they returned after the rest dried out and finished up. They did a great job!

Hart's Fine Jewelry, is a joy to visit. They have high quality, beautifully displayed jewelry and…read moregifts. If you wish to learn about the stones or metals, Mr Hart is well qualified. Choosing a piece for you or a friend can be a positive experience with Jeff as a guide.

Walked in to Hart's fine jewelry store because my father in law needed a new battery for his watch…read more As soon as we walked in we were greeted with a smile. Very attentive and professional. His jewelry is so beautiful and up to date with all the new styles too . Thank you so much for the excellent customer service .

Had some water damage from refrigerator water line slow leak. Called four different companies for…read morecompetitive bids. Will not give names of competitors that I called but one in particular came back at double the price of the others,----pro. 911 did excellent work and made it easy for us by suggesting a contractor for repairs. Highly recommend 911, very professional and dependable ***** 5 stars on preformance & quality of workmanship!!

I had a great service with this company. They were quick to respond, on time for the job, help me…read morenavigate my insurance company, walked me through each step of the process of cleanup, made sure I was satisfied when the job was done. They worked hard for me and I couldn't be more pleased. I have had to navigate this kind of issue once before and once for my mom and both times the companies were terrible. I really lost a lot of trust and I was suspicious from the get-go so they had to work from behind the starting line. And boy did they! I can't thank them enough. Amanda was exceptional and I am so grateful for their help.

Have been a customer for many years, both for purchases and repairs. They're fair and have a…read moreremarkable eye for attention to detail. Equally important, they are honest, trustworthy and a pleasure to work with.

Buy local. Buying…read morejewelry for a special person. She showed me exactly what she wanted on a e-commerce site. After a discussion, it was confirmed that was the style and type she wanted, but it didn't have to be from that site. Enter Michael's. I showed them the site, the desired jewelry item, and there staff was able to match it. No, the price was not the same. There was a 23% increase after taxes and all. I'm ok with this. I have a local business, who sized her hand, made the adjustments to the item, and I have a warranty, and a place to have the jewelry item maintained. Top notch customer service also. Good clear communication, and when one rep was out, their internal communication allowed another one to pick right up and get the order going. Extremely pleased so far.

I began coming here decades ago when I had to sell some watches I owned, and then in recent years I…read morecame to them to put barriers in watches that needed them. They did some work on my watches that caused issues but have always made it right. The last transaction was a bicycle that caught my eye and I knew was a good deal. One of the salesman and I text about it for a couple of weeks, and I stopped in to see if it was still there, which it was. I was able to make a better deal than what was on offer with the other sales person when I showed up that day.

So I've never been in this position before, but when your bills are $13k a month, it's highly…read morepossible. I needed to come up with $6k by next Monday, so I turned to the Palace for a loan against some pretty posh, expensive belongings. We were greeted and helped by Brooke Watson.. She answered every question, gave advice, and addressed our situation with the utmost of understanding. As the entire process unfolded, she explained exactly what was going on at every turn. It took me quite a few months to be able to get my bracelet back from Palace. But along the way Brooke was always available to answer questions. This place really came in clutch when I was in need, and they even loaned me what I actually needed, compared to what they originally offered. I don't plan on, and I hope I'm not in the situation I was when I came in here last year, but I definitely know that they will take care of me. I'm actually going to be stopping in randomly to shop for other jewelry pieces of possibly firearms they have for sale. This place will take great care of you. Every person I interacted with whether personally or over the phone were absolutely excellent!

Gave me all my options for repair and did not try to push me into a whole new ring or setting…read more Explained the cost per repair and the length of time those repairs would last very clearly. Rather than trying to have me repair the edges which would have encouraged me to have to come back in a few years and spend hundreds again, I opted for the new setting and that lasts up to 20 more years! Fixed my ring in the shop, inside repair! No we sending it out. After the new diamond setting was ordered and arrived, it was fixed that week including filling under the diamond. Great place

Excellent company. I just needed my watch batteries changed. I was treated as if I was buying a…read morepiece of jewelry. No hassle, No pushy sales for other services. We will return to this place. I might add they have a beautiful selection of Jewelry.