Hart's Fine Jewelry, is a joy to visit. They have high quality, beautifully displayed jewelry and gifts. If you wish to learn about the stones or metals, Mr Hart is well qualified. Choosing a piece for you or a friend can be a positive experience with Jeff as a guide. read more

Walked in to Hart's fine jewelry store because my father in law needed a new battery for his watch. As soon as we walked in we were greeted with a smile. Very attentive and professional. His jewelry is so beautiful and up to date with all the new styles too . Thank you so much for the excellent customer service . read more

Hart's Fine Jewelry - Jewelry Near Me - Reno, Nevada

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I've lived in Reno for 15 years and only recently was encouraged to visit Harts Fine Jewelry for some minor jewelry repair and engraving. A girlfriend of mine had recently been referred to this shop and was very happy. Jeff, the owner is wonderful to work with and gets the work done promptly. It's a very nice shop in a strip mall adjacent to the Atlantis right off Moana. I plan on bringing more pieces to Jeff for minor repairs and sizings. It's a great feeling to feel confident in a new jeweler. read more

Great customer service. Custom jewelry design was what I wanted. The owner is extremely knowledgeable.

I took 3 new watches in for resizing. Jeff did them perfectly while I waited in a matter of minutes at a reasonable cost. His 35 years of experience was obvious, and his professional demeanor demonstrates he knows how to treat customers properly. Thank you Jeff Hart!! read more

This is a high end jeweler with great stuff. I'm just not in the market for any new jewelry ... but if I were, I'd check this place out first. They did some jewelry repair for me. I had a gold chain that I bought in Greece a number of years ago for very little money. Wasn't sure if it was worth fixing or should I just sell it for the gold value. She assured me it was definitely worth way more than I paid for it and absolutely worth fixing. They did a great job on the fix. Also, I get my many watch batteries here. Above all they are very friendly even though they know I'm not looking for a jewelry purchase. read more

Friendly service, but they couldn't fix the watch band I came in for. They were able to re-string a shell necklace, but charged $110 for a relatively simple job. Professional but nothing special. read more

Really nice place with a great staff. I believe the gentleman who always helps me is named Jeff and he has always been super helpful, polite, and friendly during any repair or purchase. I've dropped off some very valuable items here and have full trust in their quality of service and care each time I leave something with them... Thanks for the help! read more

I was referred to Hart Fine Jewelry to have my aging Uncle's wedding ring cut off. Mr. Hart was not only happy to help but he was very careful and caring to make sure my Uncle was safe. I will be back to look at the beautiful jewelry that was in the cases. read more

Dear Jeff, I just wanted to take a moment and express my deepest gratitude for your exceptional service in fixing my ring. It means the world to me to have this special piece of jewelry restored to its former beauty. Your expertise and attention to detail in repairing my ring was beyond what I could have imagined. I appreciate your hard work and dedication to ensuring that every aspect of the ring was done perfectly. You truly went above and beyond to make sure that my ring was restored to its original beauty. Thank you for your exceptional service and for taking great care of my ring. You have truly exceeded my expectations and I will definitely be recommending your services to all of my friends and family. Thank you again for everything! Warmest regards, Loren Zaleschuk read more

Great customer service, repairs, cleaning. Good prices on quality Jewlery. Always friendly and helpful.

Big thanks to Christine (sp?) and the crew at Hart Jeweler's for drop-in jewelry cleaning. Great customer service, so I'm spreading the word. Looks smaller from the outside, but it's a good size shop upon entry. And mistake not, this is a full-service jeweler, able to accommodate the most demanding tastes. They also look to be an authorized seller of more upscale branded jewelry like Movado timepieces and such. All-important watch battery service. Check 'em out sometime. Nice folks! read more

We want to thank Jeff for the gorgeous custom wedding and engagement ring!! Thank you Jeff for your Amazing work and kindness!!

He gets one star because he does good work. However, do not sell anything to this guy. He lied to me about what kind of stone I had and the value was. With my limited knowledge and his referral from a friend, I believed him. I sold him a stone that he valued under$10,000 and he offered me $3,000, told me he had to pay $2900 to get it evaluated properly and then he needed to make profit. I thought that sounded fair enough. Today when I was in his store, I found the stone with a price tag of $50,000. He tried to claim it was mismarked and should have been$5,000. I googled the stone and he was outright lying to me. Don't trust this guy and don't sell to him. read more

This store used to be close to where I worked. They did a nice job on a repair many years ago so when I needed my anklet repaired again I went back. The price was reasonable, the staff friendly and attentive and the repair was done in a timely manner. 31/17 read more

I brought a 14K mens gold Geneve watch for a new battery. The gentleman put the battery in quickly and I left. That was about 2 weeks ago. Yesterday I went out shopping at the mall, and then stopped for lunch. When I returned and took off the watch the back plate was missing, it had fallen off during the day. I contacted the places that I had been, and no luck. This was a vintage watch I bought at auction and is now pretty much useless except for the scrap gold price. Needless to say I was terribly upset at this. I do want to add that I had previously had this watch repaired at Hart's and had no problem. Unfortunately, having a lost back plate I can't recommend this establishment. read more

I was referred to Hart's Fine Jewelry by a co-worker. I had a fine watch repair, earring repair and my 20 year old engagement ring & band cleaned / polished. They were done in 3 hours and reasonably priced. The owner, Jeff Hart was excellent! read more

Hart's Fine Jewelry - Jewelry Near Me - Reno, Nevada

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This amazing little jeweler is located a few doors down from me. I have come in regularly for jewelry cleaning, repair, soldering, watch batteries and more. They are always fast and friendly and incredibly reasonable on their pricing. They have a huge selection and everyone is always friendly and knowledgable. I love to support local businesses and to keep that revenue in our community. Do yourself a favor and come see what this local jeweler has to offer you! You will not be disappointed! read more

Upon recommendation from a friend, I took my engagement ring to Hart's to be appraised and re-sized. A big draw of Hart's is that they re-size on site instead of sending the jewelry--the last thing I wanted was to send my engagement ring away for weeks! I dropped my ring off this morning at about 11 a.m. and was told that I could expect it to be ready by tomorrow evening or the next day at the latest. At 3 o'clock p.m., Hart's called me to tell me my ring was ready! FOUR HOURS! When I showed up, Jeff was very helpful in explaining the appraisal to me to ensure I understood all of the details. The re-sized ring fit perfectly and, though I did not buy my ring there (they have beautiful rings, though!), informed me they will clean my ring for free as often as I want and to "stop in anytime you're in the area--the more often, the better--you'll never be bothering us." I am so impressed with Hart's customer service and will definitely be back! read more

They were extremely helpful here. My engagement ring was not purchased here but I needed it resized. They were willing to resize it for me and were able to do it in house in under 4 hours. They found the ideal size for my ring, which was perfect because I had no idea what the correct ring size was for my finger. They also offered to clean the ring when it was needed for free. Great service. Resizing price was comparable to other jewelry stores in town and I was able to get it done in a few hours not a week! I will go back. read more

Hart's has been my fiancée's jewelers since he moved to Reno. So since we've been together, it's naturally been the place to get any jewelry cleaned, re-sized, appraised, etc. Earlier this year, I stopped in to get my grandmother's ring clean and appraised. I've had the ring for close to 20 years now and it has always just sat in my jewelry box. Before that, it was her wedding ring and she wore it daily for at least 20 years or more. I'll be honest, I had no idea that it could be THAT shiny! Jeff did a fantastic job cleaning the ring and the appraisal was done within 24 hours. I had always meant to do something with the ring, I just didn't know what. Maybe a necklace? Maybe reuse it in my own wedding ring someday? I just didn't know, but I wanted to know what I had and what could be done with it. For this visit, the customer service was excellent, the pricing was spot on and it was all done fast. What could be better? Well, fast forward six months. Unbeknownst to me, Jason took Grandma's ring back in and had the setting removed to turn into a necklace and added a new, larger diamond to her original band for me. The necklace was my birthday present, and the ring was done as my engagement ring. So now, my family jewelry is in a necklace and part of my own engagement ring. Both pieces are absolutely stunning! The ring needed a bit of resizing and that's free since the ring was mostly purchased at the store and it can be cleaned whenever I want at no charge. Jeff is great to work with and I'll continue to refer our friends to him. read more

Assessing Estate jewelry can be expensive, Hart's Fine Jewelry is an excellent resource to use. Jeff suggested fair market value prices on a variety of pieces at a reasonable hourly rate. If you resell estate jewelry on Etsy or Ebay and want to know what you've got, I highly recommend this service. read more

I had my engagement ring resized here last year. Very affordable pricing and it was quick. They also cleaned it for free. But! Just yesterday I realized my ring was snagging on things and I felt what I thought was a small chip in my diamond. Sad days... The ring was given to my fiance from his mother who passed recently. Not replaceable. I went into Hart's and the staff took a look and decided that it wasn't a chip after all, but just a small stone blemish that was originally part of the cut and only needed a little polishing. What a relief! They could have just easily told me it needed to be recut but they didn't. Instead, they polished it for free and I was out the door. Very impressed with their level of honesty and customer service. Highly recommend them! read more

Hart's Fine Jewelry - My ring is fixed! - Jewelry Near Me - Reno, Nevada

Resized my my emerald ring about a year ago and it came out perfectly. This time around I trusted Hart's to restore my grandmother's wedding bands and it was no surprise they came out beautifully! The quality of service and workmanship on the pieces I've taken here are wonderful! Thank you Jeff! read more

Hart's Fine Jewelry - Jewelry Near Me - Reno, Nevada

I took a turquoise bracelet in for shortening and couldn't have been more pleased. Christy patiently helped me as it took three times to get the bracelet to the size I wanted because I didn't know what I wanted until I saw it on my wrist. I was especially happy because I was able to walk out with the work done. I also saw another man come in while I was there and he also was promptly helped with replacing batteries in some watches. Highly recommend this place for jewelry repair, sizing, and battery replacements. They are very reasonable. And one other BIG plus: they have beautiful jewelry which you can browse while you're waiting! read more

I came here to get a ring resized. They did an awesome job in a timely manner, explained the pricing, and was very friendly. They did a great job - ring looks amazing. read more

I had to leave a review of Harts Fine Jewelry because my experience with their service and professionalism was amazing. I did a lot of research looking for a jeweler in my area that made custom pieces and had great reviews. I am so happy I stopped by the store when I did. I'm very particular and know exactly what I'm looking for. The first day I met Jeff, I knew he was the right jeweler for the job. I wanted a custom ring that I had a picture of in my mind. He worked with me patiently while we went back and forth fine tuning my ideas into something tangible. They went above and beyond to make sure I was happy with the final product. You even get to see the mold in a 3D wax form before they cast it. The process on my end was smooth and all the questions I asked were answered. There were a lot! I want to say thank you for making my dream a reality. My ring is one of a kind and stunning. If you are looking for a knowledgeable jeweler you can stop looking. Stop in their store and you will be able to see for yourself just how good they are. read more

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I recently had my engagement ring (a family heirloom) reshanked, and it and my wedding band resized here. The engagement ring is a delicate, complex piece of work in white gold that required careful professional handling, so we got a few estimates from the jewelers who rated best in the BBB and elsewhere. The sales manager at Harts was a relief after I'd dealt with some high-end jewelry salespeople elsewhere: he was understated, knowledgeable, and willing to talk facts and cost instead of pushing expensive extras. He provided me a detailed estimate of what needed to be done, and explained what each step involved and why it was necessary. The estimate was reasonable, so I had them do the work. It took them six days, just as they had estimated. The rings came out beautiful and fit perfectly. I saw several nice pieces in the store after I picked up my rings, including one absolutely lovely high-grade amethyst solitaire. I don't usually wear classic-style fine jewelry, but if I did want something of that sort, this is where I would start in Reno. read more

Great customer service! We took some jewelry for cleaning and the owner did it while we waited. Such a pleasant store. They have certainly gained a new customer! read more

Best Jeweler in Reno!!!! Excellent customer service. They were friendly and knowledgeable. My Mother and I were shopping for a ring. I went to 10 other jewelers in Reno and no one else had what I was looking for or could even understand what I wanted. We walked in Harts and not only did they have a unique selection, but the sales associate knew exactly what I was looking for and where to order it. Thank you so much guys! read more

We went here in search of a wedding ring for my fiancee after reading the other yelp reviews. The customer service was great. The woman who helped us was really knowledgable and patient. The prices were fairly reasonable... and the BEST part was the fact that they size rings on site and our ring was ready to pick up 1 hour after we bought it!!! My fiancee was so excited he insisted on wearing it this weekend already, even though we're not married yet! :) read more

While on a vacation in January with my girlfriend we stopped in to look for a small token of our trip. After looking around for a few minutes a man introduced himself and asked if he could help us out. When I explained our need to purchase something as a memory of our trip. He tried to sell me a high priced ring. When I explained that it was higher than we wanted to spend he said then we should just leave because he didn't sell costume jewelry. Really set us back to hear someone talk like that. We returned to our hotel and let the front desk know of our displeasure with harts jewelry. The woman at the desk said we weren't the only ones that she had heard complaints about. She recommended a store called the Diamond Vault and said she had great things about this store. A few days later we decided to try the store. Had a great sales person and we spent more than we wanted but are happy with our purchase. Hart gets a thumbs down. read more

I took my watch in for a new battery. They told me that it needed to be sent away for cleaning for $100.00. I did not do this, so I purchased another watch. Yesterday I took the watch to Fancy Design Jewelers and they replaced the battery and it is working like a charm. I would not recommend Hart's Jewelry based on my experience. read more

We needed an appraisal on my new engagement ring and called around for prices. Samantha took my call and she was so sweet and reassuring on the phone we knew we would bring the ring here!! When we came in she was just as wonderful and Jeff was so helpful as well! The appraisal took about an hour and Samantha was so friendly while we waited!! Definitely an upstanding location in Reno!! read more

Do Not take your repairs here unless you want to leave Heart Broke! I cough them "lying" about repair work being done, when caught I was offered a discount to just except the shotty work, Leaving lumps, Grinding DOWN the height and VISIBLE Solder HOLES is not a professional job. I was told it was ready 4 times and each time it was worse. All they did is RUIN my wedding ring! I would NOT recommend this place to anyone! read more

I had some estate jewelry appraised at Hart's recently by Jeff and was very pleased with the professionalism he demonstrated throughout the process and the meticulous detail with which he evaluated the pieces brought in. The written reports he furnished listed every detail about the jewelry in order for him to conclude a fair replacement/retail market price for the pieces to insured at should they be lost or stolen. I highly recommend this retailer and attentive staff for all your fine jewelry needs. Thank you Jeff. read more

The experts at Hart's have provided consistently exceptional service since I began taking my jewelry and watches there for repair, cleaning and general care almost a decade ago. I trust their judgment implicitly and wouldn't consider going anywhere else. read more