1. Kaceli Dental Studio

1. Kaceli Dental Studio

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Norwood, MA

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Kaceli Dental Studio

5.0 (2 reviews)
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Services - Kaceli Dental Studio

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Bliss Dental Group

Bliss Dental Group

4.1(20 reviews)
0.2 mi

I've been extremely frustrated with this practice - in fact, it's the only medical/dental practice…read morewhere I've felt this way, ever. The dental care has been solid by Dr. Bliss. My issue is with the billing practices. The practice makes patients pay up front before ever sitting in the chair. As in, I was paying the bill at check in. This means I'm paying for services that have not been rendered yet and I've had situations where my insurance has provided coverage so I paid for services out of pocket that I shouldn't have had to. They did send a refund but deducted money for other items they said were on my account. It felt sketchy. I find I have to watch the billing like a hawk and honestly I'm so utterly frustrated and flabbergasted by the business aspect of the practices I left. There are plenty of dentists who do good work and run a different business model that takes care of patients. I always left feeling that practice took care of their bank account before patients. When I questioned the billing practices I was told that's how most dentists do things now and that's blatantly not true.

Dr Bliss always provided great care until her practice moved and expanded. Every visit since felt…read morelike a money grab. I had a crown installed in October that came out over the weekend. When I went in to have it reattached I was made to feel like it was my fault and they wanted to charge me nearly $100 just to look at it. This after paying thousands of dollars for the crown just 6 months ago. I refused to pay and while sitting in the waiting area and I had other patients tell me they feel the same. Remember when taking care of a patient was the first priority of Dr Bliss!

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Kaceli Dental Studio - generaldentistry - Updated July 2026

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