I was nervous to go to the dentist, as most people probably are, especially being pregnant and…read moreknowing that I needed a lot of work done. From the start, everyone made me feel super comfortable and the office setting was very clean and hi-t. Denise, the receptionist was super friendly. My hygienist was so nice and she did such a great job. She also gave me a lot of great information and made me feel so comfortable. Dr. Shaheen was great and gave me a few different options regarding my treatment plan. I can now say that I am actually excited to go back and have my smile fixed next week! Thanks everyone at Smiles of Grand River! Update: I went back and got my fillings and extraction done and everything went super smoothly! Dr. S even did extra work because he had a little extra time. The assistant, Tiffany, was super nice and both she and Dr. S kept me feeling calm the entire time. They had some good music and conversation as well.

Dr. Shaheen takes a appropriate amount of time with you explaining himself and your dental care…read more What I like is his pragmatic way of speaking as most dental professionals tend to lecture. He does not. His practice is relatively new but appears to be growing nicely. I've not had anything more complicated than a cleaning and xrays done but the Dr. and his team seem quite professional and competent.

Original Review Reposted After Unfulfilled Refund Agreement and untruthful…read more I originally posted a review of this experience on March 18. I had agreed with the dentist to remove the review in exchange for a refund. Since I never received the promised refund, I am now reposting the review. Here it is: I am deeply disappointed with my recent experience at this dental office. I scheduled a tooth extraction after being told over the phone that my out-of-pocket cost would be $90 with insurance. Instead, I left with a $910 bill. The lack of financial transparency was extremely concerning. I was initially told that a bone graft would cost around $600, but during the procedure, that amount suddenly increased to $850--and I was required to pay immediately. What made the situation worse was the pressure I felt while still in the chair. The dentist pushed me to make an immediate decision between an implant or a bridge--both significant medical and financial choices that require time and proper explanation. I was also told that a bone graft was necessary right after the extraction, even though a bridge typically does not require one. When I questioned why these options and costs were not clearly explained beforehand, I was dismissively told, "We told you so," referring to information that had never been clearly communicated to me. At no point were the cost differences properly outlined. I also want to note that I never had any issues with the previous owner during my care, which makes this experience even more disappointing. At this point, I expect I may hear more explanations or even an apology, but that alone does not address the core issue of transparency and patient communication. Overall, I felt rushed, dismissed, and treated like just another number. Patients should never feel pressured into making major, permanent decisions on the spot. I would not recommend this office to anyone who values clear communication, transparency, and professional patient care.

We've been patients here for about 5 years, 2 adults and 2 teenagers. At this point all of us have…read morehad "something" done over that time whether it was a tooth pulled, cavity filled, whitening kits or cleanings. I can't express enough how lucky I feel to have found this practice. 3 years ago my daughter had a tooth pulled with "zero pain". Last month I had my first cavity filled in 20 years. Wow, Dr Walby and his assistant whipped through that thing so quickly and seamlessly I wish I could have videoed it. Zero pain or discomfort. All done in about 20 minutes. I was waiting for there to be pain once my numbness wore off, but nope. In the past, I've had to go back to other dentists for them to correct the bite, but he did it perfectly right out of the gate. We're all impressed.

My mother has been a patient of Dr. Kinaia for years, and she has always had such a positive…read moreexperience with him. Recently, she had an emergency and wasn't able to make it to her appointment. The next day, she opened her door to the most beautiful flowers from his office. It was such an unexpected and thoughtful gesture, and it truly brought her to tears. It's rare to come across that level of compassion and care. Dr. Kinaia goes far beyond what you would expect from any provider. If you're looking for a periodontist, he is truly unmatched.

I truly trust my oral health in Dr Kiaia's hands. He always stays on top of the latest technology…read moreand bring them into treatment! He takes the time to explain every procedure thoroughly, answers all questions with patience, and make sure you feel completely comfortable before moving forward. It's no surprise he is recongnaized year after year as the top in Metro Detroit. I would recommend him without hesitation to anyone in need of perodontical treatment. He is the BEST!!

Patient, kind and gentle! I have severe dental anxiety and the hygenist as well as Dr. Obeid were…read moreamazing. I wasn't pressured to do anything i wasn't comfortable with, and the hygienist was very accommodating with me needing the chair in a certain position due to being pregnant. I require more frequent cleanings than the average Joe, and i am actually not dreading returning for my next cleaning. That should speak for itself! The office itself is beautiful, very clean and well maintained.

Very thourogh and caring and gentle. Would recommend. You dont have to dread going there they…read moretake good care of you.

We've been going to Dr. Romano for years now. He and his entire staff are always professional…read more,friendly & very helpful in explaining our insurance which is sometimes difficult to understand. We appreciate the gentle techniques that we require due to sensitive teeth. Comfort, care, and know how. All important factors for us. Thank you .

Dr. Romano is a great dentist, as I have been one of his patients for a number of years. He and his…read morestaff are friendly and responsive with all my needs. His performance and professionalism both are second to none. He has corrected some dental issues as a result of other dentists work. Today I am very happy with my smile, teeth and mouth. Thank you Doctor Romano..!! By the way, I DO NOT live in SanFrancisco Yelp is messed up!!!

Rochester Family Dental is outstanding. The staff - from check in (Grace) to the hygienist (Allison…read moreis the best), to Dental Assistant Tina to the Dentists - Dr Mitch & Dr Alec- to check out (Madison, Emily) to Manager Kelly- are awesome. Everyone is welcoming, friendly, helpful and courteous. The office is beautiful all year round, up to date equipment and very calming. My family and I have been long time patients and I have referred friends and co workers. Highly recommend.

Steer clear of the younger Solverson--he is focused on higher billable procedures at the detriment…read moreof patients well being. I took my children for their semi-annual cleanings. It was our first time at this practice. Mitchell Solverson reviewed x-rays for my 9 1/2 year old and determined that she had four cavities between baby molar teeth. Typically, I would trust such medical advice but Mitchell Solverson wasn't acting as a trusted professional. He came off very pushy and urgent to get these "cavities" filled asap, even though my daughter was in no pain. He was also insistent that my 11 year old get an already loose baby tooth removed for no apparent reason--no crowding or issues with the tooth. As he was discussing this he came off like a used car salesman. It was obvious that he was looking for ways to increase his billable work. I decided to get a second opinion. I had the x-rays sent to another dental practice. Upon review they found ZERO cavities. The dentist said even if there were cavities the permanent molars will be arriving in months based on the x-rays. There is no sense in filling cavities in baby teeth that are about to fall out. I am glad that Mitchell Solverson gave off such alarming red flags so I could remove my children from his care but am sickened that he was trying to push unnecessary procedures.

I took both my boys to get their wisdom teeth out and had a great experience. Every staff member…read morewas helpful, friendly and answered all the questions I had. I would definitely come back if there is ever another need!

All of the staff were wonderful - from the front desk, to those who assisted the doctor, and Dr…read more Kim. My husband had a cracked molar and Dr. Kim was able to diagnose it with a 3D x-ray and remove it same day. Dr. Kim was very pleasant and explained things well. Cost not covered by insurance is expected at the time of service, but they do have a Care credit option available. Overall a very good experience.

I have been a patient of Dr. Antolak's for 7 years now. And there is a reason why I originally…read moreseeked him out. His name. "The Gentle Dentist" I had previously had issues with a few dentists that claimed to be the same... they would take care of you, make sure you were as comfortable as possible. Well, that wasn't the case at the other places that I had tried out for being a dentist. To be frank, I have a horrific fear of going to the dentist. Why that is? I have no idea... maybe its the fact that for some reason its painful... you're vulnerable... you're trusting those other people to do what they need to do so that you can continue being able to eat and do it without having any pain in life. From my first meeting with Dr. Antolak, I knew that this was going to be a completely different experience than any other dentist office I had ever been to. He sits down with you, gets to know you, actually listens to everything that you are worried, concerned, or that you have questions about. He will explain everything in terminology that you can understand, and he does everything in his power to make sure you're comfortable. The staff themselves are amazing. They remember you, they know your personal details, but most of all they put your dental health in front of everything else... They don't suggest having work done that isn't necessary. Another key reason why I had found Dr. Antolak is that he has been trained in Sedation Dentistry. Basically it is summed up that if you have fear of going to the dentist, have had bad experiences, or have severe anxiety like myself... they can provide you with medicine that will allow you to 'sleep' through your appointment. You go in, take some medicine, get all relaxed, lay back in the chair.... and then that is it. Everything is done. I could probably sit here for a while and rave about how kind and friendly everyone at the office is, but I would say that if you are in the search for a dentist... Dr. Antolak should be at the top of your list of dentists to check out in the area.

Missing authentic human element. Office staff is compiled of people jamming emails, text messages,…read morepasswords, logins, and iPads in your face. I get "paperless," but come on now! When I called to make an appointment for my husband and I, I told them I didn't want passwords and logins for anything. I was originally told that wouldn't be a problem. 20 minutes later, I start getting calls and texts demanding our emails. Even though, I didn't want to communicate with email I called them back with it. I still received SEVERAL phone calls and text messages about them wanting my email. It was very high pressure! Not a "gentle" experience. It was as invasive as a door to door sales that pushed their way into your front door and wouldn't leave. I called to let the office know that the new patient forms indeed required additional logins and passwords. Instead of offering an alternative solution, the rude staff said "well then this isn't for you." I guess it's the right office for you if you enjoy high pressure, constant harassing contact via EVERY form of communication without stopping and if you collect usernames and passwords. This office is the very definition and experience of why many people don't use their dental insurance.