I like this place because it's right next to a gas station. They also have a self pay so you pay…read moreand go ! You get warranty on your breaks for life you replace them for free for life if you get it with them . Thank god there are people who enjoy car things because it is not my expertise . Always clean

Horrible customer service store manager Lindsay refused to take a refund so that a coupon can be…read moreapplied and proceeded to argue with me for 10 minutes for no reason all I was asking was that he at least tried it. Eventually it got to the point where I had to dumb it down to get him to tried it so I said I will return the item once he returned it I said never mind I want to buy it back but this time with a coupon and the coupon worked like I said it would if he at least tried in the first place. Why argue with me Lindsay? Like what benefit do you get from not helping a customer?

Highly recommend this dealership, especially George. My husband and I stopped in here after looking…read moreat several vehicles over the course of a few weeks trying to decide what would work best for our family. We met George at the door and he was quick to address and show us around. He was easy going, informative, and not pushy. It didn't give me that ick of a car dealership feeling AT ALL, but more that he truly cared about ensuring that what we decided on was the right choice for us. He let us look at several different models and test drive too. We decided against purchasing that initial night and came back the next day with our family. He spent so much time with us again, answering questions and giving us space, when needed. He was so kind and genuinely cared about us. We left that day with an awesome 2023 Mazda CX5 and couldn't be happier with our experience. Thank you, George.

I was pressured to buy the car the same day, even with bald tires and poor handling. Promised…read morerepairs never happened, and they installed wrong tires I bought a $2,500 warranty and only got $2,016 back because of mileage. If they had answered calls and canceled it when requested, I wouldn't have lost that money. They also told me I couldn't use the warranty elsewhere and insisted the car was fine. I've paid out of pocket for multiple repairs in the 4 months of ownership and still issues, and after being promised callbacks--including waiting 11 days for a manager--they never returned my calls. Juan refused to assist in fixing the car, even after I repeatedly explained I drive a lot for work and needed a reliable vehicle. I trusted this dealership and lost a lot of money. Once they have your money, they disappear. Think twice before buying here, and always test these cars on the highway--that's how I discovered these dangerous issues.

This is the only parts store I will use, The staff is very attentive and helpful. We have a 2003…read moreFord that requires some TLC and repairs. V is always there to help answer questions and get the correct parts. Great warranties on most parts. Today, I went to another store, Not Advance Auto, and was not given any help. They handed me the tester to check the computer myself and then read 1 code error to me. I left that store and went to Advance. Advance Auto ran my test, had me photo the errors (2 not 1) recommended spark plugs, and helped me get the pvc valve and dorman that was leaking replaced. This store is amazing. Dont go anywhere else. Always start here!

11.23.20: A great experience at this location. I called around to AutoZone, Advanced Auto Parts,…read moreand another auto repair location for the best price on a three or four year battery. My battery had just failed. Advance Auto Parts had the best deal and had a four year diehard platinum battery for $199. Plus, you get a $10 coupon for a future purchase when you turn in your old battery. Although I do not recommend it, you can add an additional year to the four years for just $30. I had previously purchased an Auto Craft Gold Star battery from this location; but, Auto Craft was merged with Die Hard. Omar, at this location, was very friendly, informative, and helpful.

Where to begin! In a day and age where customer service is sorely missing from most businesses, at…read morethe other end of the spectrum sits Fields BMW of South Orlando on OBT. Attentive, respectful, communicative, friendly, thorough...I have yet to meet one bad apple there. Eric my remarkable Service Advisor and Alex my knowledgeable Service Tech are top tier. Other remarkable encounters are Lucas and Isaih, two 'geniuses' that answered all my questions with a true interest to help and educate respectfully, which this 70-year-old first time BMW owner greatly appreciates. Another shout out to Kristen who processes you in when you arrive to have your vehicle serviced. You want to feel what old school customer service feels like? Indulge yourself and your vehicle at Fields BMW...well done Team!

I cannot say enough good things about the team at Fields BMW. I recently found myself in a very…read moredifficult and frustrating situation regarding my previous vehicle, and I honestly wasn't sure how it was going to be resolved. Enter Mic (General Manager), David (Sales Manager), and my salesperson, Miguel. This management and sales team completely stepped up to the plate. They listened to my concerns, ran the numbers, and turned a highly stressful situation into the most seamless and professional purchasing experience I've ever had. I ended up driving home in a spectacular new 2025 Aventurin Red 740i. They truly proved that the 'Fields Matters' motto isn't just a slogan; it's how they do business. They have earned my absolute loyalty, and I will be bringing all of my future automotive business to them. Highly recommend!

This is by far the best mechanic I've ever been to. If you…read moreLOVE your car, this is where you should be. If you NEED your car, this is where you must be. Chris provides the expertise and education you need to maintain and enjoy your car for as long as you want. He is diligent, cost effective and courteous. He is certain to get to the root of the problem, not just address the symptom. Make no mistake, customer status is not a given, you must be approved. But no worries if you are a responsible owner, and you will be in good hands with Chris. On another visit I stopped by to see about a fog lamp that wasn't working. Chris checked it out and ordered the part for me to stop again when I could. He could have stopped there but went on to courtesy check all the fluids and top them off. As my first BMW, It has been so nice to have someone so knowledgeable about my car, 2003-525si, E39. I came to him after another shop charged me $400 to replace a valve, only to find out by another shop that all they did was put epoxy on a hole. Chris has been very honest and educational and keeps my car running great. I'm so thankful.

Chris and his crew at Bavarian have a been solid, dependable, and very fairly priced partner in…read morehelping me fix and maintain my 2003 BMW 325i. I love my car and am so glad to have found someone who is knowledgeable about my specific car and is passionate about what's best for my vehicle. During the last 3 years, he has proven trustworthy, fair, and correct in his advice about items that must be fixed immediately versus issues that can wait until next time. My car runs great. I recently took it to an out-of-town dealership for an oil change and was congratulated by the staff for the stellar condition of my car. Normally, I'm not very trusting of any car repair place (afterall, businesses exist to make money), but I would certainly recommend Chris to my friends, family, and anyone who owns a BMW. He is a proven Bavarian expert.

What dealership checked off the boxes after a service and things are not done. Pointed out to the…read moreservice manager and they stated, even when shown the physical evidence, that it was probably might be MY fault. The dealership was more interested in buying my vehicle and selling me a new one than servicing my vehicle which was purchased there. Beware, go somewhere else....

Miserable experience. In over 50 years of car buying, we have never been treated in this way…read more Should have walked but travelled to get there so felt committed. Delivery was abysmal and dealer took what should have been a joyous car buying experience and turned it into a nightmare; at Christmas time, no less. They used underhanded techniques to hide thousand's in expensive damage and cut corners at every opportunity, including safety related issues. Didn't uncover until we got the car home- even suggested we did the undercarriage and wheel damage on the way home! I felt compelled to write this review to potentially help others, and perhaps it's just the way of the world now. But we are still trusting sorts and this was not a cheap purchase for us at $60k. Insist on driving the car and do a thorough inspection --up in the air-- BEFORE signing the paperwork as we feel we were not given that opportunity and were rushed through this. And regardless of the desire or pressure, better yet to have a preowned car third party inspected before purchase. BUYER BEWARE.