I like this place because it's right next to a gas station. They also have a self pay so you pay…read moreand go ! You get warranty on your breaks for life you replace them for free for life if you get it with them . Thank god there are people who enjoy car things because it is not my expertise . Always clean

Horrible customer service store manager Lindsay refused to take a refund so that a coupon can be…read moreapplied and proceeded to argue with me for 10 minutes for no reason all I was asking was that he at least tried it. Eventually it got to the point where I had to dumb it down to get him to tried it so I said I will return the item once he returned it I said never mind I want to buy it back but this time with a coupon and the coupon worked like I said it would if he at least tried in the first place. Why argue with me Lindsay? Like what benefit do you get from not helping a customer?

Tiago was a great help and salesperson! He was patient and really listened to what I was looking…read morefor and where I was wanting my payments to be. He addressed all my concerns and didn't at all make me feel like the concerns were unfounded. My new car ticks all the boxes! You can tell Tiago has found true balance between getting the job done and caring about his customers!

I initially thought I had gotten a great deal on this Mazda. Unfortunately, a few months later, I…read morestarted to understand why the price seemed so good. Since purchasing the vehicle, I have experienced problem after problem--issues that did not become apparent until after I had owned and driven the car for a while. What I thought was a great purchase has turned into an extremely frustrating and expensive experience. One of my biggest concerns is the mileage being recorded on the odometer. The mileage showing on the vehicle appears significantly higher than the mileage I believe I have actually driven. After tracking and calculating my driving, the numbers simply do not make sense to me. I brought the vehicle back specifically because I was concerned about this and asked them to check it. I was told there was nothing wrong. That answer did not resolve my concern, especially considering the other problems I have experienced with this vehicle. At this point, I feel completely misled about the car I purchased. I am now stuck making payments on a vehicle that I no longer trust and that seems to be developing one problem after another. Had I known a few months ago what I know now, I absolutely would not have purchased this vehicle. I strongly recommend that anyone considering buying a used vehicle here have it independently inspected BEFORE purchasing it and carefully document the mileage from day one. What I originally thought was a great deal has turned into a purchase I deeply regret.

Catastrophic failure on a brand-new car and terrible service…read moreI purchased a brand-new, $75K+ BMW X5 plug-in hybrid on June 10th. Less than a month into ownership, this vehicle suffered a major high-voltage system failure. While parked, the entire undercarriage of the car physically froze into solid blocks of ice, fluid dumped onto the pavement, and a warning light came on as the hybrid battery instantly locked out 75% of its driving range. The car had to be loaded onto a flatbed tow truck and hauled away. Instead of properly diagnosing the loud mechanical grinding noises the car made during this failure, the service department simply cleared the warning codes to force the digital dashboard to look normal again on paper. To make matters worse, BMW's corporate customer relations team has thrown up a total wall of silence, refusing to provide any timeline or estimate for an actual resolution on our case. To top it all off, despite explicit promises from management, the dealership left my family completely stranded at home for three straight days without a loaner or rental car. We couldn't even run basic errands or get groceries because of a major factory breakdown on a 3-week-old luxury vehicle. If you are shopping for a premium car, be warned that this is the absolute lack of service and accountability you will receive the moment your vehicle has a serious defect.

I brought my car in due to the engine light turning on and BMW had my car for 5.5 weeks, returning…read moremy car twice and me having to bring my car back for additional inspections, repairs, and costs. After spending over $3,000 on repairs, it seems like my car is in working condition; after 5.5 weeks. The 3rd time bringing my car back and asking to speak with the manager, I did receive daily updates and my car was finally fixed. It shouldn't take 5.5 weeks, over $3,000, and having to speak to a manager for your car to be returned in working condition.

This is by far the best mechanic I've ever been to. If you…read moreLOVE your car, this is where you should be. If you NEED your car, this is where you must be. Chris provides the expertise and education you need to maintain and enjoy your car for as long as you want. He is diligent, cost effective and courteous. He is certain to get to the root of the problem, not just address the symptom. Make no mistake, customer status is not a given, you must be approved. But no worries if you are a responsible owner, and you will be in good hands with Chris. On another visit I stopped by to see about a fog lamp that wasn't working. Chris checked it out and ordered the part for me to stop again when I could. He could have stopped there but went on to courtesy check all the fluids and top them off. As my first BMW, It has been so nice to have someone so knowledgeable about my car, 2003-525si, E39. I came to him after another shop charged me $400 to replace a valve, only to find out by another shop that all they did was put epoxy on a hole. Chris has been very honest and educational and keeps my car running great. I'm so thankful.

Chris and his crew at Bavarian have a been solid, dependable, and very fairly priced partner in…read morehelping me fix and maintain my 2003 BMW 325i. I love my car and am so glad to have found someone who is knowledgeable about my specific car and is passionate about what's best for my vehicle. During the last 3 years, he has proven trustworthy, fair, and correct in his advice about items that must be fixed immediately versus issues that can wait until next time. My car runs great. I recently took it to an out-of-town dealership for an oil change and was congratulated by the staff for the stellar condition of my car. Normally, I'm not very trusting of any car repair place (afterall, businesses exist to make money), but I would certainly recommend Chris to my friends, family, and anyone who owns a BMW. He is a proven Bavarian expert.

Great customer Service Great parts Quality's…read more Very help full good experience In general Greta

From the owner: We specialized in Trucks Parts , Tires , Radiators , Engine Repair Kits Caterpillar , Detroit, and…read moreall trucks.

What dealership checked off the boxes after a service and things are not done. Pointed out to the…read moreservice manager and they stated, even when shown the physical evidence, that it was probably might be MY fault. The dealership was more interested in buying my vehicle and selling me a new one than servicing my vehicle which was purchased there. Beware, go somewhere else....

We purchased our first Subaru Forrester Sport SUV. Absolutely loved our Sales Consultant Cory…read moreCacccamise. It started with a car request on Truecar. He reached out offering help to locate our dream vehicle or to assist in ordering one. We found a car we loved at an amazing deal. I would highly recommend this dealership and Cory! A side note... David the Financing Mgr was pretty awesome too.