Due to the negligence of the staff. And did not told the customer the situation still they found…read moreout themselves. Never come again.

Fantastic service, reasonable price, and our dog looks beautiful…read more We have a very sweet, very floofy mutt named Moxxie, who needs a good trim now and then to keep from looking like a massive hair explosion. Brittany, who groomed her, did a fantastic job - cleaned her up without robbing her of her cuteness. When I picked her up, she was happy, no longer had hair covering her eyes, and had been tidied up all over. She also smelled delicious. Everyone at this place was friendly, welcoming, and clearly loves pets. Super glad we found them - we'll 100% be bringing Moxxie back. Oh - and if it matters to you, I believe this is a black-owned business (an extra bonus in my book.)

Good & thorough grooming, friendly service, reasonable prices, good communication, and loving…read moretoward my dog... what more could I ask for? REALLY appreciate Jeanie's grooming work and positive energy, and Jennie adds to the pleasant atmosphere.

We just had our first experience at new creations after many unpleasant experiences at other chain…read moregroomers. Callie, our 5 year old lab/Border Collie mix has tons of energy and can be too much for some groomers to handle. Today she had her nails clipped and ground after a search for a new groomer. Jennifer took care of her, and managed to keep her calmer while she cut her nails. Jennifer understood the breed and how energetic they are. I was very pleased and it's worth the little bit extra. They didn't try to sell me anything I didn't need, and my dog didn't come back sick. Callie's nails are 100% better than they were when we went in, and we will be going back.

I was pleasantly surprised at the friendly, good service and low cost. My large dog looked awesome.read more

Highly recommended. ALAN has groomed our dogs for over ten years. After our first cocker Spaniel…read moredied in 2014 at the age of 15, we added a puppy to our family. He is now groomed by ALAN also. We have recommended him often.

Posted a 4 star review after having a few great visits. I thought AGS was on the up and up. After…read morethis last appt I am downgrading my review to 1 star. My dog was put with a new groomer and she came home with razor burn on her bum and under her ears. She was cut way to close to the skin and has been irritated ever since. Had to take her to the vet to make sure nothing was getting infected and $70 later left with an antibiotic in hopes my dog will want to go on walks again. So, updating my review with disappointment. $220 later (service + tip + vet visit) *** Someone please open a dog grooming salon that pays their groomers fairly so they stay and create strong business!!

Benz loved it here and looks amazing. The place was clean and organized. Front desk staff and…read moregrooming staff was outstanding!

I'm a retired dog groomer. And I no longer Groom or have the…read moreequipment? I am so glad I found Susan. She's very good with the animals, her experience Shows When she handles the animals and does such a nice job

Sue has been grooming my poodles for over 10 years. Always kept in touch when my first poodle was…read morevery sick. She always does a good job. Always receive compliments on them after a grooming.

‼If your cat is named Blue and was groomed at Spot Spots pet grooming on Girad Ave , PLEASE READ…read moreTHIS. I just picked my dog up from his appointment.. While there your cat was on the counter being groomed and I turned around to let my pup out of his crate in the main room and heard the groomer yell "STOP IT" followed by a loud slamming sound.. I jumped up and turned around and the cat looked terrified.. the groomer nervously started telling me "I've been fighting with this cat all day" along with some other nervous remarks... I'm not sure if he slammed your cat down on the table but to me that's what it sounded and looked like... I would never want to bash a business without fully knowing, so it is up to your own discretion.... Please if you bring your pet there be extra cautious , I for one will never be bringing my pup there again.

ANIMAL ABUSE. I think my original review got taken down so I am posting again. Walked by this…read morebusiness last week in the evening. Two cats appeared to be having sex on the floor while a loose dog ran around and barked and scratched at the front door. Many other animals loose and walking around. Very upsetting to see. Would never trust them to board my pets.

I really wanted to like this place and had high hopes for them. However this whole place and staff…read morehas disappointed me from the start to the end. It took me almost a month because First when I took my fur baby there they wanted to charge me the highest package they had without even fully evaluating him. I wanted with it to see if it was worth it because it's his first time here and I have nothing to compare it to. I went a whole day ahead and paid because I didn't want to do the deposit over the phone. The next day Saturday the groomer whom I met before was suppose to be be there get my dog and she wasn't as promised but ok I still went along against better judgement. After having my fur baby for about 6 hours he still wasn't ready to be picked up. We left and returned and he was finally ready. When I arrived my overly friendly dog was not his normal self he looked terrified. Finding out the 'professional ex vet assistant groomer" cut a hole the size of a quarter out my baby's belly area. She then tells me she gave him peroxide and some powder to try and stop the bleeding cause she use to work in a vet office. She also as an apology tried to give me 5.00 back after I paid $65.00, $5.00 was an insult and a slap in my face. I had to take my dog to the vet and have his hole stapled close and he had to wear a cone around his neck and take antibiotics because it get infected. After communicating back and forth with the owner she seem like she was genuinely concerned and offered me a refund of my grooming and vet bill. This post is not about the money it's about the quality of service I received this particular visit. Needless to say I will never take my dog back there again. I found so many small cuts on him later it made me very sad. The groomer has the audacity to say he wouldn't keep still during his grooming ??!!! I'm like yeah if you took a chunk of my skin off And I'm bleeding and you still wanna groom me I wouldn't sit still either. 8/6/19 update, I did receive a check to reimburse me for the fees and also the grooming bill. Although this does not replace my fur baby pain and suffering, it's appreciated in trying to help correct this incident. I will say all the owner attempts were considerable.

I DARE YOU TO FIND A WORSE DOG TO GROOM THAN MOLLY. SKEPTICAL AT FIRST BUT MOLLY GIVES AVERY'S FIVE…read moreBIG WAGS! BACKGROUND OF THE FURRY CLIENT: Molly is a 2.5 year old abused rescue who was shot as a puppy and left in the woods. When I adopted Molly she would not let me touch her prior to adoption. Not once. I was told she had a couple of hours before she would be euthanized. I have this horrible habit of caring for these animals...and so our journey began. Over three months, of persistent "I'm not playing...don't even come near me" Molly was the master of the intimidating growl. I have never been afraid to approach a dog until meeting Molly. She is unsure of strangers, unfamiliar activities, and loud noises - on top of many of the regular fears dogs have with grooming. It took 8 months before she would let me (the human with her daily food ration) to be allowed to even touch her with grooming gloves or a brush. There are many concerns I have had with traditional grooming businesses for Molly: * they are usually loud, even early in the day because of the barking and multiple equipment running simultaneously; * the scheduling is primarily based on business needs more than your pup's requirements because everyone has special request for their baby and they all can't be accommodated; and * often your dog is put in a cage (ok, call it a crate if you must) between when they call you and how fast you can get there. This is true for absolutely every dog salon I have tried with Molly. I have paid for moderate and high end grooming trying to address this dirty dog's needs. Molly and I recently moved to Wayne where there are many places Molly can swim and play in the mud. In fact, it is a daily occurrence for Molly. Makes for a fun doggy day...also makes for one dirty/smelly dog, car, and house. It was turning into an emergency situation actually. I was so happy when I came across Avery's in Yelp. I read all of the reviews and called immediately to schedule an appointment. I was able to get on the schedule within two weeks. The next thing you know, an Avery's van pulled into my parking area and Josie was Molly's groomer. I can't tell you what exactly happened in that van - but what I can tell you is my dog looked fantastic and she was not stressed in the slightest. Normally, when I pick her up from a grooming session, she is so excited to see me. I can't be positive...but Molly might have gone home with Josie (who is now my permanent choice for a groomer). Here is the reality - the service of Avery's is definitely a bit more expensive than a traditional salon. I can tell you for a dog like Molly there will never be a traditional salon so long as Avery's is an option for me. The lack of stress for her, which translates into the lack of stress for me, is worth every penny. I don't know too many dogs that love the grooming experience to begin with - so this helps dogs that don't suffer from anxiety like my girl. I can also say that there is a lot of time saved from going back and forth to the groomer for me. I went back into my condo while Molly was getting all dolled up by Josie, and merely walked outside my building to pick her back up. It was so simple it is a bit ridiculous that everyone with a dog doesn't just take advantage of this type of dog grooming. I make it a point to provide feedback on Yelp because I rely on the feedback of others frequently. I only give honest input...good or bad. I definitely recommend Avery's without hesitation. Just keep your eye out on your pup if you get Josie as your groomer...I think she may be the Dog Whisper of Grooming!