1. TopDawg Groomers

    1. TopDawg Groomers

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    Philadelphia, PA

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    TopDawg Groomers

    4.5 (66 reviews)
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    Before haircut
    Veronica L.

    I've hopped around from grooming place to grooming place in search of the best one and I've finally found it! I took my mini golden doodle in for a full groom. He's usually very shy and anxious around other people but the groomer at TopDawg must have known just how to handle him. He was pretty matted so they gave him a very short cut but still managed to a thin layer of fur which was perfect. My pup smelled super clean and his once curly, matted hair was silky soft! They were also super quick. Other grooming places take almost 5 hours which make me think they're often putting the dogs in crates in between steps and adding unnecessary time and anxiety to an already stressful situation. Not here though! Within two hours I was there to pick my dog up. The staff was incredibly warm and friendly. Their place was clean and inviting. I will definitely be back!

    Taquan C.

    I saw a girl walking her pup down the street with such a nice haircut so I had to ask where she got it from and she told me TopDawg groomers! This led me to go ahead and check their webpage/IG page out and decide to set up an appt. They were very very nice and accommodating and kept it real with me which I loved. The woman did such a great job grooming my puppy. This was her 2nd time actually getting a cut (1st cut was a puppy cut at PetSmart). I can't rave enough about how great of a job they did. And my baby still smells great days later from whatever they used to wash her! lol thanks TopDawg! If you see this review please leave the women who cut Harlow's hair in the comments so that everyone knows! She was such a welcoming person and deserves the recognition.

    D. W.

    We are now a regular customer. They have moved into a bigger building and have much more services! Day Care, Boarding, soon to be obedience training I hear And they now take Credit Cards. Try them out, you won't be disappointed.

    My dog's entire armpit was cut up and is now covered in scabs. I wasn't even told she had been injured.

    Definitely do not take your dog here. He badly cut my puppy and didn't even tell me it had occurred. It's three days later and her entire armpit is still covered in very painful scabbing that she keeps licking and cries when it is touched. He also ignored my requests about how her face and head be trimmed and made her look ridiculous (like, the hair is way longer on one side of her head than the other; they shaved her nose to the skin after I directly asked them not to). When I expressed concern, the owner called and screamed at me, and then told me that if I posted a review telling people what happened that he would make up lies. He tried to say that I cut my dog myself to make it look like he did it, which is obviously truly absurd. Avoid at all costs - if anything goes wrong they will not take responsibility and will gaslight you. And, they don't take safety of the animals seriously. Photos of my dog's injuries are below (bonus picture of the terrible cut). Ignore whatever response he posts; the photos speak for themselves.

    Mathew S.

    This is THE best grooming business in the city. I've been taking my pup here since she was a baby, and she always comes back looking like a princess. Additionally, their customer service is 100% - and there's nothing I love more than sincere CS. (I've worked in CS for over a decade and will always recognize an amazing experience.) My pup is a shitzu-poodle-yorkie mix and tends to be anxious, but she's always excited to visit her favorite groomer! And if I myself ever get anxious about how's she's doing, I give them a call and they respond right away with an update and ETA. Their communication is on point and you can even make appointments via text (which works well if you're at work and can't step away to make a phone call) Ya'll are seriously the best and everyone looking for a truly TOP groomer, this is the place. They have my continuous business for as long as they're open!

    Darien R.

    Just brought my dog here for the first time and couldn't be happier. I normally take him to Petsmart but this is the new spot for sure. He looks incredible and they faded his long hair perfectly. He also smells amazing - none of that residual wet dog or kennel smell that he always leaves with at least a little after Petsmart grooming. They must really take the time to bathe and blow dry them out completely. The people and service is awesome can't wait to take him back for a full cut. 10/10 would recommend!

    Amy did a wonderful job with Oliver's grooming today. Beautiful round cutting of the face hairs.

    Dash
    Jennie Lynn W.

    I can't say enough kind things about Top dawg groomer. The staff is welcoming, knowledgeable and kind. Dash was happy leaving after his grooming session, so I know they handled him with care. I'm shocked he let them cut his nails. Not even my veterinarian can cut his nails. Dash looks and smells so good! Thank you again, top dawg groomer! Keep up the good work. We are customers for life.

    My dog following his horrible cut at topdawg.

    DO NOT GO HERE! Shaved my double coated dog to his skin and ruined his coat. Will never return. To make matters worse, the business denies all responsibility and has actively tried to remove negative reviews with receipt verified purchases.

    Before

    *** DOUBLE COATED DOG OWNERS BEWARE*** I wish I would've read the 1-star reviews so I could have avoided this place. The first and second appointments went fine. Both times I was specifically asked to post 5-star reviews online for a mediocre-at-best grooming. However, they completely shaved my double-coated Pomsky (grooming 101, what NOT to do) during his third appointment earlier this summer, causing irreversible damage to his coat. It is beyond ruined - his fur hasn't grown back the same, and even his fur color is different now due to his undercoat showing through (see before and after photos). The vet had to prescribe additional skin protectant to prevent sunburn during the hot summer months. Any reputable groomer knows NEVER to shave a double-coated dog (unless it's for a medical reason). I knew the groomer had messed up when she called me halfway through the appointment to confirm the length I had wanted. She forgot to hang up, and I overheard her speaking to her coworker saying, "I feel so bad..." That made me uneasy, and I was horrified when they finally brought my dog out. The groomer apologized multiple times ("I know it's shorter than what you had wanted..."), and proceeded to charge me full price. I am absolutely appalled by what they did to my dog and will never be going back. EDIT: Owner replied back saying groomer "has experience" and that they are disappointed I left a negative review. First of all, if your groomer is apologizing to me as she is bringing my dog out - you already know what you did wrong and had plenty of time to make reparations in the days/weeks that followed. No one reached out to me to make amends. You still chose to charge me full price despite the fact that my dog's coat may never be the same because of your mistake. Customer service is clearly not your top priority. Secondly, it's literally common knowledge that you do NOT shave a double coated dog without reason. I'm not a professional groomer and even I know that. When my partner asked the groomer whether she had used a clipper guard with our dog, she did not even know what we were talking about which was a major red flag. Please make sure your groomers are properly trained and have the appropriate certifications before handling beloved pets. ***before and after photos clearly show his fur color/quality/condition has completely changed***

    Willow happy and smelling fresh :3
    Tori D.

    Thank you so much Topdawg Groomers!! Willow is happy as ever!! and softer than ever before!! What a great experience taking her here! The staff was very kind and helpful and you could tell really cared for the pups there. I got to watch Willow get trimmed the whole time. They were quick efficient and very gentle. She even got a cute pink bandana to bring home. Will definitely be back!

    Uneven hair cut on the head and poofy legs

    Save your time and money and go elsewhere. I took my mini goldendoodle here for a 3pm appointment on a Saturday. Other reviews had said how welcoming the owner and their family was, but the owner wasn't welcoming with me. He didn't want to hold my dog or even touch him, and just kept him on the ground on the leash barking as we talked. I explained how I would like his cut to be done, and I asked if he would like to see a picture. He said, "I guess" and barely looked at it. This was my first indicator that something might go wrong. I picked up my dog two hours later right at closing (5pm), which might be why he came out only half done. His body was cut down to 3/8", but his legs and head were barely cut at all. The owner said they decided not to cut his legs because of mats, but why was his head unfinished and uneven? There was a very poor attempt to blend it at the transition regions, so now I have a dog with a very short hair cut on the body and poofy legs and head. I really think this was a rushed job and they didn't finish it because they were so close to closing. I have to take my dog to another groomer, who said they will trim the legs and head and make him even. I regret coming here, as this was the worst hair cut my dog has ever received.

    Bear looking like a well taken care of Grizzly
    Shannon G.

    We love TopDawg. If you can handle Bear, you can handle any dog. Our 2 year old 130lb lap dog (Rottweiler) sometimes doesn't know his strength or weight. He loves to play and LOVES new people. Although Bear gave them a run for their money while trimming his nails, he came home SO BEAUTIFUL!! His coat was combed, fluffy, smooth, silky and smelled soooo good. We are so happy with their services and will continue to bring our dog back for baths as often as we can. Thank you so much!

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    3 years ago

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    4 years ago

    Top Sawg gave our new pup a bath and he came away smelling sweet and looking good. Highly recommend!

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    7 years ago

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    5 years ago

    Love how they cut my poodle and they're always able to squeeze me in. Prices are super reasonable.

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    Page 1 of 2

    Ask the Community - TopDawg Groomers

    Review Highlights - TopDawg Groomers

    Amin took great care and time to get to know Zoey and let Zoey get to know him- how awesome is that?

    Mentioned in 8 reviews

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