My daughter went with an infected tooth that needed to be extracted. I made sure I booked an…read moreappointment with an in-network provider and confirmed with Aetna before booking. The office did x-rays and scheduled her tooth extraction for the following day. During the visit my daughter's father called me and stated that the receptionist needed to speak with me regarding billing. She stated that we had to pay $106 before leaving the office even though I have a $0 copay and was then told that I would have to pay $1060.00 the following day before they extracted my daughter's tooth. For a tooth extraction??? with insurance????? I explained to the receptionist that Aetna had told me that I don't have to pay anything with my insurance. The receptionist then stated that the claim takes about 4 weeks to clear. So basically they would not do any work on a minor with an infected tooth without getting paid FIRST despite me having dental insurance that fully covered the procedure and visit with no copay. And then charged me an extra $106 that I was not required to pay. I am disgusted at the service we received and would not recommend them to anyone. This is wrong and unethical. It's difficult enough these days to maintain insurance for a family to only then be charged extra. SOUNDS ILLEGAL!!!!!!!!!!! I will be requesting my $106 back and the Aetna rep even stated that she was equally disgusted that medical professionals could treat people so terribly.

My dental visit is always Excellent! The entire staff is friendly and professional. My visit is…read morecomfortable and a positive experience all around. Samantha is the best assistant I've encountered in a very long time. She took my radiographs with no pain at all. Nuvia the hygienist was exceptional and knowledgeable. I would highly recommend this dental practice to anyone looking for a positive and reliable dental experience.

Came here several months for a second opinion from another office. Met Dr Prakash and she was…read morelovely. She explained everything to me, took new X-rays, reviewed my old ones. She came up with a treatment plan. I was scared and upset when I first came in because I was told I needed a ton of work, she not only put my mind at ease but saved me thousands. Every time I see her she answers all my questions and always puts my mind at ease. She is so gentle. My one grip with her is she is a little OCD, but I guess you'd want that in a dentist, she wants her work to be as flawless as possible so I can't really complain even though these are some long appointments! But she will keep you entertained :)

Came for cavity treatment! Ended up with a root canal! For $ 3,000 dollars I make Make a payment…read moreplan! However they decided they didn't charger me enough! And they decided to harassment me for a whole year for $185.00 more! Think about it!

Went to this office for their teeth whitening special. The procedure was neat and results good but…read morebecause of some scheduling conflict we ran out of time to get the whitening trays I purchased completed. They told me to come back for another appt. Just to do the trays. I live far so it took me a bit to be able to go again- alot of COVID shutdowns and changing schedules. I had made two appts- letting the front desk know the purpose- and called to reschedule with no issues. When I finally was able to go I called to confirm the appt I ended up by chance speaking Dr Boiano himself. He tells me that its been almost year since I did the whitening (9 months) and that I would have to pay another $100 or more because my teeth have shifted. He was irritated, rude, unprofessional and seemed overwhelmed. I tried to explain that I had no idea there was time limit- had I known I would've made it a priority- especially because me and my husband paid the $400 each to get this procedure done. He kept cutting me off and acting like it was unbelievable I didn't know this and yelling over me when I spoke. I canceled. Im ok with the policy and would've probably been willing to work something out, but I was so turned off by the way he spoke to me that I could imagine how he speaks to his employees and wanted nothing to do with it.

He is the best dentist in the Bronx, he knows his job very well and his team of girls are so sweet…read morehey are the best, they really work with you if you have any issues. I been going to his office for more than 15 years love them all.

I went saw Dr. Richardson at 365 Dental for a toothache. After discussing my options, it was…read moredecided to pull the tooth. My experience: 1. He did not allow the Novocain to take affect. He pulled the tooth anyway. 2. The tooth was gone, but I had pain. I went back and asked for antibiotics. 3. The tooth continue to hurt. I was basically told there was not much they could do. 4. My neighbor was also a patient there. She mentioned me and about the pain I was dealing with. The audacity of the admin staff to discuss my situation with her. HIPAA?? I went to another dentist in the neighborhood. He sent me over to an oral surgeon. They had to drain the area and scrape it. I received more antibiotics. The pain was gone. Dr. Richardson was the worst dentist I have ever been to. I just found out that he left 365 Dental. I just hope he uses the Novocain like a dentist should.

So I came when this place first opened about a year ago maybe. I got a cleaning off a special they…read morewere running and paid out of pocket. I love going to dentist and love getting my teeth cleaned. So when my teeth cleaning was done in ten minutes I knew something wasn't right. The dentist didn't even clean my retainer on my bottom teeth?! Wtf? Complete half ass job. Why did I wait so long to review? I wasn't going to becauSe I don't like leaving bad reviews but today I just left a dentist office and my teeth feel amazing and my cleaning took 30-45 minutes!!! Like it should be. And having such a well done cleaning today it further enraged me of the poor poor job this dentist had done and should be ashamed. Don't come to my borough with that bullshit.

I used to have a severe case of dental anxiety until I started going to Gioanni Boiano DDS. I was…read moregreeted in a very professional manner by Hata the Office Manager and the entire staff. It was a totally professional atmosphere. Dr. Boiana is very friendly. I felt completely comfortable and he totally put me at ease. Dr. Boiana explained everything he was going to do, and I was in & out within minutes. After my examination I was given a detailed breakdown of the work that is needed to keep up with my dental health. Overall, I had a very pleasant dental experience and Dr. Boiana is the best!

Dr. Boiano and his staff at boiano dental are all around THE BEST. I was referred by my fiancé and…read morefrom the beginning I knew this dental office was the right one for me. The front desk verified my insurance before I came for my appointment and explained how my insurance works since insurance companies can make things so complicated. I filled out my new patient forms and barely waited five minutes before the assistant called me in. All my questions were answered and you can tell everyone is very knowledgeable in all areas of dentistry. If your not sure of something dr boiano will explain and explain until you understand what needs to be done. I will definitely refer all my friends and family to him because I know they are in good hands. Thank you boiano dental!!!!!!!! Btw this is the CLEANEST I ever stepped into!!!!!

Took my daughter for a veneer consultation and was very happy with all the services here. The…read moredoctor had some great recommendations for her, was never pushy, never tried to oversell us on anything and their office is beautiful and modern.

Found this place under my insurance and was able to book an appointment the same week. The…read morereceptionist was nice and professional and was sable to answer all the questions I had. This place is small but is very clean. They have a lot of accommodation for you. They offer headphones and tv while they work on your teeth. They actually read your registration form and any comments you put on it. I came here for cleaning and consultation. This is by far the least painful cleaning I had. The hygienist was thorough and handled my teeth with care. They also explained how to care for my teeth and made recommendations. The dentist was also very nice and informative. Overall I had a pleasant visit.

Amazing first experience and can't wait to return. Allie is absolutely lovely, as is Barbara. Both…read moreprovided such careful detail, immediate results, while also explaining how to continue the process, as it was my first time and I'm a huge coffee drinker, and such lovely, unique care and professionalism. 5 stars isn't enough!

Had such a great experience! The ambiance is real dope. The technician was super helpful and real…read moredown to earth. I was taken right away, make sure you have an appointment. The check in process was super simple and quick. One you check in you'll sit in these cute pods chairs, follow some simple instructions and let the whitening begin. Only thing is you may need more than one session to get optimal results. Prices are very reasonable so I will definitely be coming back to get another treatment until I see my desired results. I did notice a slight difference in the whiteness of my teeth once I was finished but of course I will need more sessions.

If I could give this place zero stars I would. The only reason reason I could think of why they…read moredeserve this one star is for the front desk! The lady who works on Wednesdays alone is very pleasurable to deal with and very kind. The wait time was about 30 minutes after my appointment which wasn't horrible I have had alot worse. When I get in the dental assistant settles me in to one of the rooms to wait for the dentist. about 10 minutes later he comes in, introduces himself shakes my hand. I tell him that I probably have 2 cavities because I feel them when I eat. He opens my mouth with his hands takes a look and says, you have three. Walks out of the room. Whispers something to his (what seems to be UNTRAINED) dental assistant and she comes in and starts to Polish my teeth. She said that he just told her to clean my teeth. They didn't scrap my teeth or use cavitron which is usually whats used. I was expecting to get a good cleaning being that I haven't seen a dentist for about 6 years. I was so disappointed. The visit last for about 10 minutes and I was told to see the front desk to make an appoint for the following week for my fillings. Scheduled me for the following week, I come in Again and the wait time was about 30 minutes again after my appointment. I go in and tell the dental assistant that I was unsatisfied with the cleaning, she said that he doesn't use cavitron on good looking teeth. That made no sense to me. I then told her that I didn't even get a scraping for the 6 years of build up on my teeth. It's impossible that they aren't dirty. She then told me that my teeth didn't need maintenance. at this point I made up my mind that I would not be returning. I requested for White fillings instead of the silver and she said that my insurance probably doe not cover it, But she will ask the dentist to make sure. about 15 minutes later he comes in and tells me that if I want white fillings he would charge me 65 Dollars. I took off my bib and told him I would have to think about it. I immediately called my insurance and they told me that I was fully covered for white fillings. Needless to say I change my dentist to hopefully a better one who will actually clean my teeth! AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!!!!!!

I've gone here for two years just for cleanings.... the doctor seems cool, but he has new…read morehygienists every time go.. which is every 6 months... and the teeth cleaning is so quick I felt like they weren't really doing anything... I've had better.

very nice very very clean and Dolcina was absolutely fabulous and compassionate, and went out of…read moreher way to help me.

Unfortunately, I have had several bad experiences with this location. I have scheduled three…read moreroutine teeth cleaning sessions, and the last two times I got to the office (on time), waited in the waiting area for 10-15 minutes, asked the staff behind the counter why I had been waiting, and they said they were busy, there were 2-3 people before me, and they would get to me. First, they did not mention this when I signed in; secondly, they were rude and condescending; and thirdly, I have a job and attempted to schedule the visits around lunch so I could get back to work. Rude employees, no respect for my time, and poor overall communication; sadly, we expect/deserve better. I will certainly be looking for a new neighborhood dentist! Honestly, when I think about it, I have nothing nice to say about the three visits (over the last 15 months) to this dentist's office.

After having some bad experiences with other dentists i finally found Dr. Wong. The staff is…read morewonderful, the office is clean and Dr Wong is great! I had a couple of emergency's and they are always able to somehow fit me in, i got 4 crowns done at this office and they fit perfect. I never wait longer than 10 minutes and they listen to all of my concerns (I'm a bit scared of dental work).

I've been seeing Dr. Tong for about 10 years or more. Going to the dentist can be a very bad…read moreexperience but this has never been the case with Dr Tong and his staff. Always professional, friendly, comfortable environment, charming office and very fair with their pricing. Always a positive experience. Highly recommend and I don't want to go anywhere else!