Tim and Doctor Mark are the absolute best. In fact I have to say the entire staff is just a chefs kiss. The moment you walk in its like you are floating on air. The service is magnificent. Everyone has a smile, willing to help, engaging and friendly. One of my sessions was up and a black lady came and assisted without being tokd while my hygienist Tim was multi tasking and super efficient. ​​The team work was a pleasure to see. Love this location. Now I care about my teeth cause they care. read more

Unfortunately, I have had several bad experiences with this location. I have scheduled three routine teeth cleaning sessions, and the last two times I got to the office (on time), waited in the waiting area for 10-15 minutes, asked the staff behind the counter why I had been waiting, and they said they were busy, there were 2-3 people before me, and they would get to me. First, they did not mention this when I signed in; secondly, they were rude and condescending; and thirdly, I have a job and attempted to schedule the visits around lunch so I could get back to work. Rude employees, no respect for my time, and poor overall communication; sadly, we expect/deserve better. I will certainly be looking for a new neighborhood dentist! Honestly, when I think about it, I have nothing nice to say about the three visits (over the last 15 months) to this dentist's office. read more

My Dentist went from Pvt practice to this place. This Smilist Dental is a money machine. First of all I do not know of a Corporation that charges 4% on your credit card. Like I have 100 bucks cash on me. My dentist glued my tooth back which took 2 seconds and usually takes that on the arm. His new assistant ran to the desk to make sure they charged me. They also charged me for fluoride treatment because they failed to look that I had 3 coverages. They will stress you about money left and right. I read the reviews from River head office not surprised to read the bad reviews. I love my old dentist but him joining this organization I am sorry I am out. I give it 3 stars only because the office was new and clean. Hopefully they clean their act up read more

This is a predatory practice. My dentist is in the process of moving so I sent my daughter here, just for a cleaning while she's on break. They insisted she get X-rays after her cleaning. She just had X-rays in August but we could not reach our dentist to provide them on such short notice. They just kept saying it's covered. She has perfect teeth, not 1 cavity and Cindy the hygienist concurred, but the office manager insisted she get X-rays. She had already had the cleaning. They said it was a HIPPA violation if they didn't take the X-rays. This policy should be disclosed prior to treatment and we would have cancelled the appointment. The office manager was very aggressive. I told her not to take the X-rays on the phone, but then they basically held my daughter hostage until she agreed. Do not subject yourself to this predatory practice. Imagine what they'll charge you if you actually need work done! read more

I'll preface this with I know 100% that I am a a difficult dental patient. I have an extreme phobia and to top it have very little faith in the modern day dental industry in the states. I came in for an emergency dental visit due to some pain from a recent procedure(implant) that I did somewhere else. Admin and support staff were professional, office was clean, when I saw the dentist everything went downhill. He asked about my procedure and whom I did it with. I explained that my dentist was not available and that I just needed him to check for infection. It is common knowledge that most doctors hesitate to deal with other practitioners work. Perhaps it's a liability to them, insurance whatever. In this case I was fully aware and simply stated my dentist info was unavailable I am here for emergency visit to check for infection. At this point he's frustrated as am I and I am in pain he proceeds to threaten with refusal of care, for someone in pain, and feeling vulnerable already this just set me off. He proceeds to display typical disregard of my pain and focuses on my delivery which did not include verbal attacks, or profanity simply frustration. Whatever, my rec is to go confidently if you are a white person as your care will probably include the consideration of your pain. As a woman of color, this is a common occurrence in healthcare take your biz and needs else where. A good clue is that they have ZERO dentist of color working there while their support staff is diverse, typical. Anywho, fragile docs name is Mark Ragusa. Again avoid if you are of color. read more

very nice very very clean and Dolcina was absolutely fabulous and compassionate, and went out of her way to help me.

Beware - not HIPAA compliant. Requested my records and received another patient's file. Management has refused to rectify this issue.

Paola was extremely helpful with explaining my copay and checking my insurance coverage. The Dental Hygienest was extremely

Tim the hygienist is great! Front desk girls perfect as well they always greet you with a warm smile. I'm akways called in a timely manner.

The Smilist Whitestone used to be great when Dr. Morrissey and Dr. Stanescu were there. Hence, I have been a loyal patient for the past few years. However, my recent appointments with Dr. Lew have been the WORST experience I've ever had with a dentist. My grandmother and I were both seen by her a few times, and we were met with an unfriendly and abrupt demeanor for all of our appointments. Dr. Lew walks in without saying hello to either of us. She doesn't explain in detail and gets annoyed when you ask questions and rolls her eyes to her side like we can't notice. She never made us feel comfortable to ask questions and when I did ask a question, she defensively proceeded to tell me to get a second opinion in a very unpleasant and rude tone of voice. I am a healthcare provider myself and that is absolutely not how you talk to your patients. Dr. Lew needs to be retrained on bedside manners and have more compassion when it comes to communicating care to elderly patients and their family. We will stop coming to the smilist and don't recommend this practice to others. read more

DO NOT USE THIS DENTAL PRACTICE! Incompetent and unethical. They cheated my 90 year old mother out of $1500. They were given instructions from her periodontist but made the wrong product by mistake. instead of taking responsibility for their error, they took advantage that my mother didn't know what they had been charging for and they refused to give her a refund even though the mistake was theirs. read more

One of the best dental facilities I've ever been to. Service was top tier, supper friendly staff and Joan the Hygenist had the best hands.

Very nice front staff, hygienist are very friendly and knowledgeable. Our new dentist is great as well!

Hi, I went to this dentist because it was close to my job, I wanted to get a cleaning, so I said let me give them a try. I was surprised to see they were located in a strip mall. The front desk receptionist was pleasant until I asked to use the restroom. She said it was broken I needed to go to the nearby restaurant. I was not pleased with her answer and ask to speak to the dentist, she began to get very rude. She must have told the dentist about how I felt about giving my money to them but having to walk to a restaurant to use the restroom. The dentist did not introduce herself and she was rude. I told them, I don't think I'm asking for too much, waited to see the dentist for over an hour and simply questioning why I needed to go to a restaurant to use the bathroom. The service is poor, staff unprofessional. Real rating -1. read more

Had a really good experience today. Super friendly staff. I can't remember the name of the woman who did my x ray but she was really helpful and nice. read more

This is the only dental clinic that I will go to! I had my teeth cleaned by Neil, the dental hygienist. I was a bit nervous that it was going to hurt, but I barely felt a thing. The front desk and all the staff were so warm and welcoming. 10/10 would recommend! read more

I am very satisfied with the Smilist Dental and staff. Always a pleasant visit. Great work and great staff , Thank you!! read more

Very Very pleased with the service. Will definitely recommend anyone who needs a Dentist.

Had a cleaning done by hygienist Neil Patel. He was very professional and thorough. So happy to have found a local dental office near me. Definitely going back to see him in 6 months. read more

Background 1) was looking to fix a protruding top front tooth. I had braces over 20 years ago, teeth are relatively straight. Would consider myself a light case. Background 2) A previous dentist from diff practice (not ortho) charged me $3500 for what he advertised as Invisalign but was actually a diff brand- Clear Correct. Experience at Smilist: the only ortho on staff Dr F says my case is more complex because my overbite will soon cause my bones to grind down and therefore I need to fix both my top and bottom with Invisalign. Quotes me $7k. Before writing this review: went for ANOTHER consult at a diff practice to be fair to this SMilist. Verdict: I got Invisalign for both top and bottom for $4k. Asked him about that diminishing bones- it's something that happens to a lot of people but not concerning enough to require both top and bottom to prevent it and certainly not alarming enough to treat it. Conclusion: Do your homework before you get ripped off. 2 stars for office professionalism and patient service. read more

For the record. This place sent me a private message back in 2015 asking for a second chance to make things right. The business owner response to my original review was posted YEARS later. Both by someone claiming to be "Philip". And they used different stock photos both time. It's a photo of an Asian man now. It was a photo of a White man when I was private messaged. If you're going to use a stock photo, use an inanimate object. Don't use a photo of a person who is not you and use their face to make you more personable. read more

After Heather D, Business Manager's first reply to my YELP review and my suggested reach out, which I did via email, no reply from Heather. I did try several times - no response. I guess the original reply was just to look like something is being done. Too bad. read more

This place is a JOKE! I wasn't going to review them UNTIL I received a call from one of their receptionist letting me know that my order was ready. First off, I started going to this place maybe about 3 or 4 years ago. On my first visit I had an older gentleman dentist see me and told me I needed to get a root canal. Ok, no problem. Visit went fine and was scheduled to come back to complete the procedure. Came back maybe a week later and in enters the beginning of MY NIGHTMARE AKA Dr. Hwang!!! She told me I needed 2 more root canals. Fine. No problem. Next thing you know, she had me coming in almost every Friday, because she was doing everything step by step. I asked her how many more times I would need to come in in order to finish and she gave me the most DISGUSTING attitude and said WE HAVE TO TAKE OUR TIME AND DO ONE BY ONE STEP BY STEP! Please bear in mind, this was NOT my first time having a root canal and when I had them done before, it only took 2 visits to complete! Ok, whatever. She took the measurements to my teeth for the root canals and made some temporary caps for them until my real ones come in. ON MY WAY HOME one of them cracked! Considering the fact that I can't stand her and the loooooong waits I had to endure, I said eff it, I'll leave it like that til they call me for my permanent ones. KEYWORD: UNTIL THEY CALL ME! (Which is what they said they would do). 3 months passed by and I get a call saying that my permanent ones came in. I go in and what does Dr. Hwang say? I can't put them in because you waited too long to come in and the shape of your gums might have changed. You'll have to get new ones and you'll have to pay for them! I waited too long?!!! Your receptionist JUST CALLED ME FOR THE FIRST TIME!!! How the hell was I supposed to know when they were going to come in especially when they told me they would call ME!!! I didn't say any of this to her, because I didn't wanna come out of character, but at this very moment, I wanted to just scream in her face and tell her all kinds of things! It's hard enough finding a good dentist, but to have to deal with this BULL****. OMG! I just get enraged of thinking about it even now! So that's it! I never went back! I realized that all of those visits were being scheduled because she OBVIOUSLY wanted to bill my insurance which paid for every little thing she would bill them for. So now, 3 or 4 years later they are calling me about the permanent ones that I initially needed to get. LOL! Let's just say, this time the receptionist is LUCKY that I didn't answer... read more

AMAZING! AWESOME! INCREDIBLE! This place is immaculately clean, and the staff is so friendly, professional, and helpful with your needs. Also, a great plus is plenty of parking available! What can I say... this place is amazing. My dentist is Dr. Hwang, and she is amazing. Not only is she extremely professional, but by the same token she is thorough, sweet, friendly, she makes you feel so comfortable. She talks you through every step as she does whatever needs to be taken care of. She is sooooooo delicate with her hands, I have had work done and I never felt a thing. First dentist in my life I hope to never lose. I have referred a ton of people to her and everyone is so happy. Including my hubby, he was deathly afraid of going to anyone and had not gone in a very long time, until he met Dr. Hwang. She is a miracle worker. He needed multiple things done, and he is so happy with all the outcomes. He now even goes for his 6 months check ups! I promise everyone on here yelp. You will not be disappointed :-). We all love it here. My entire family is almost all there. read more

I along with my father have been coming to the Northern Flushing Dental practice for a number of years . Under the leadership of Dr. Schmuley who is an ultimate professional . He and the other dentists on staff answers all my questions and makes sure to address my concerns. The office has been revamped and is beautiful and he has brought in the latest technological equipment in dentistry. I also give kudos to the others dentists - Dr. Christina Hwang , Dr. Stanescu and the dental assistants and office staff. Finally, the dental office is located at a central location, has convenient hours 7 days a week and the entire staff is pleasant and professional. I would definitely recommend the services of this office for your dental care. read more

The most unprofessional and irresponsible service. Had a 3pm appt for implant caps (that I am paying a lot out of pocket for) waited patiently over an hour to be seen. Only to be brought to the back, seated and prepped to be told that they're not ready. Meaning that they didn't even bother to make sure what I needed was ready and correct before I even showed up. No explanation, only I'm sorry's. Everyone's time is precious and they wasted mine. Do not recommend to anyone. read more

Recently came here for a cleaning and was very pleased with my experience. Neil, the hygienist, did an excellent and thorough job and left my teeth feeling clean like never before. He was thorough but did the job without causing me any discomfort whatsoever. The facilities are clean and comfortable. The team working here is friendly and professional. I will happily visit the Smilist again in the future. read more

these guys are a bunch of crooks, that's all I can say. they lady at the desk tell me this is how much you bill is after insurance, I said ok and I pay. then then dentist comes out and say did i pay . she says yes. then I get a bill to my house that I owe more. get it straight you masters of crookery. read more

Not the same place it use to be. I took my daughter there for an emergency tooth pulling and they were excellent. I just tried to make an appointment for my husband and myself and every other word from the receptionist was that she didn't understand. Needless to say we're not making an appointment. read more

I went to this office to get a quote on dentures. I was told to get implants and braces I said no I don't want to undergo all these things I just want dentures and that's it they said ok and rescheduled me because The doctor that can do dentures was not available... ok so I rescheduled and came back and when I sat in the Chair they asked me why I was here ??? So I was annoyed and said I was told by you to come back to speak to some one about dentures ?? And they said oh I thought you wanted implants! Now I'm extremely upset I said no for the third time I want dentures just like I said the last time I was here. So they said oh ok we need to reschedule?? What the hell I said why am I here if no one can help me why was I asked to come on this day for no reason ?? I wasted my time coming to sit in a chair for 2 minutes to once again declare I want dentures ! Stay away from this place these people don't know what they are doing and the brunette at the front is as dumb as she looks getting and attitude with me when I said I wasted my time coming here. Go anywhere else read more

Been going for several years. They have great hours, early Saturday and Sunday too. Never a long wait, service and cleanings are great. Staff is friendly and efficient. Dentist is caring and spends time with you, they dont overbook. The parking is right there outside the door. When you are done you can go to Pathmark etc in the shopping center. John I, from Flushing read more

I have a jaw lock problem so going to a dentist has always petrified me. But things changed recently. My new dentist Dr. Stanescu is so caring, polite and professional.She understood my problem and explained me clearly.The procedure was for 1 hour and it didn't feel anything. The staff is helpful and friendly. For a person who hates going to a dentist and endure pain I would definitely recommend Dr. Stanescu. Don't worry, You are in good hands! read more

I had my fear visit to Smilist yesterday and in less than an hour I had a broken tooth repaired and a plan of action to fix the horrific job my precious dentist had done to me. The dentist who saw me, Dr. Vahid Ipekchi, was so kind and honest about the work my mouth needed. He was gentle and constantly checked on my pain level to ensure I was having a smooth visit. Before my visit I was reminded by email and text that I had an appointment. Clutch. His assistant was so kind and the receptionist were friendly but professional. read more

Professional, staff and doctor were very kind and and the waiting was quick! I don't need no more and no less. My recommendation is Dr. Chassen read more

I had a dental appointment today with Dr."I" (Ipektchi) in which I had to have a tooth pulled. He explained step by step on the procedure. There was no pain at all and he kept asking me if I was ok! He is very gentle, kind and friendly. I recommend Dr I as your new dentist! You will no be disappointed,,,, Diane R read more

The staff here was very friendly and the service is great on first visit. They took their time and made us feel comfortable with our 3 year olds visit . Definitely would have come back but my 2nd visit I had 3 fillings done a couple of weeks ago and recently had to go back because I couldn't bite down on one side. Now I'm extremely worried because I'm experiencing extreme sensitivity to cold on the opposite side ‍ read more

From the first phone call to a warm and friendly, I was pleasantly surprised. Then, my husband and daughter met with the hygienist who was gentle and friendly. We then met with the Dentist who was easy to understand and very thorough. I would highly recommend this office to everyone. KH read more

My dentist was Dr. Vahid Ipektchi and I was really impressed. He is simply a top professional with great passion for his work. He explained everything in detail to me and I felt that I can really trust him a 100%. The whole place is neat, well-run and professional. I was also impressed with the lady in the front-desk. Finally someone, who seems to care, smiles and guides me through my insurance stuff. I will recommend this place to my friends and family and to everyone else! read more

Flushing office is famtastic. Very clean office amd receptionost very helpful amd accomodating. Dentist excellent and caring. No pain at all and job finished in great time with only 3 visits. Would reccomend this dentist to anyone read more

the manager of this office was very rude on the phone. She had really nasty attitude and was not helpful at all.