Three years ago this July, I used Dr. Kahn to perform a prostate biopsy to obtain samples of cancer to send to Germany for genetic sequencing. The German lab sent very precise protocols for how the samples were to be collected, frozen, stored and shipped. Dr. Kahn and his team failed to meet those protocols, resulting in compromised samples which had to be collected a second time. Apparently he or his office failed to read the protocol specifying liquid nitrogen storage; they used dry ice instead. What the heck, right? Cold is cold. What do those German geneticists know, anyway? It seems they didn't have any liquid nitrogen on hand. But Smitten Ice Cream, down the street, had plenty of it. They use it to make ice cream. Perhaps the good doctor might have gone down and borrowed a liter or two to comply with protocol? In all events, during the second biopsy, while I was in a very compromising position which I will not describe, Dr. Kahn asked, in a tone of evident, palpable scorn, "What do you want sequencing for? Immunotherapy?" Well, yes, actually. The good doctor then offered me his opinion of this silly caprice of sham medicine, all the while snipping prostate samples through a tube inserted in my . . . Well, you get the idea. He hadn't learned about it in medical school in the '70s, so it had to be a load of, um, hooey, I guess. When I recovered from the indignity of the biopsy, I complained to the hospital's medical director about Dr. Kahn's attitude. His failure to comply with protocol cost me three weeks in a situation where time was important. Three years later, I am alive and healthy, despite an original, rather grim, diagnosis. Cancer immunotherapy is a recognized medical discipline that has saved many lives and is becoming part of the new standard of care. (See, Science Magazine, 23 March, 2018, Special Edition, Cancer Immunotherapy", https://tinyurl.com/y75bnxun (NYTimes)) And Dr. Kahn is still practicing medicine. Only one of these three things surprises me. If you seek a physician who keeps current on developments in modern medicine, I suggest you find one elsewhere. If all you need is a tube in an orifice, I suggest you find someone with compassion. read more

I have been a registered nurse for 45 years so I have a great deal of experience with physicians, both as a patient and as a rofessional colleague ( I prefer NOT being a patient ). My referral to Dr. Kahn came after a miserable night spent at the CPMC ER, in a good deal of pain, and an overnight stay as an inpatient, thanks to a bout with kidney stones. The CT scan revealed about 8 in each kidney. I have subsequently been followed by Dr. Kahn for about 8 years. I have had two lithotripsies to try to deal with the stones, have had numerous office visits and have had several ER visits as well. I have always found Dr. Kahn and his office staff to be kind, professional and empathic. In an emergency, they will fit you into the schedule. As an RN who has worked in the operating room, I know that, often, procedures and an emergency situation don't go like clockwork and can wreak havoc with an office shedule and waiting patients. If I have to wait for my appointment, I undrstand if things can get backed up. Stones and kidneys are serious business and I'm not talking about income for the physician. Anything that can cause permanent kidney damage, resulting dialysis or the ultimate need for a kidney transplant is not taken lightly. At least, for me, and I am the most critical person I know, about quality of medical care, I have nothing but the highest praise for Dr. Kahn - and, Dr. Sharlip, who followed me when Dr. Kahn was on vacation. read more

Dr. Kahn is a really great urologist. He is gentle and that is so important with issues like urology. I had to have a somewhat invasive test and I was so scared of it I canceled a few times. He was very cool about that. Turns out it was not so terrible. He has a very calming presence. If you have a urology issue, see him. read more

The bottom line regarding Doctor Kahn is he SAVED my life. By just a minor surgery All doctors I seen regarding lack of urination issues said++ I had to use a catheter. For the rest of my life. I cannot say / write the all the POSITIVE impact he had on not just my life. He also made my entire family happy. read more

To preface, I've never written a bad review about a doctor's office before. But Dr. Kahn's office really needs to get their act together. After booking an online appointment via zocdoc.com with Dr. Kahn, his office called me back the same day to reschedule to the following week, saying the appointment I booked wasn't actually open. A rep from ZocDoc quickly called me back after seeing the change, apologizing and letting me know that isn't how the service is supposed to work (they even sent me a $10 Amazon gift card as an apology. Very nice). I was actually fine with the change, as the new date worked even better for me. Skip to the following week, I show up at Dr. Kahn's office (biking there, nonetheless). The receptionist initially tells me my appointment was actually last week, and I missed it. I proceeded to explain that *this* office called me and rescheduled my appointment to today. Instead of apologizing, she told me no one at the office would do that. She finally says sorry and there's nothing they can do, and the doctor can't see me for three weeks, asking if I would like to reschedule to then. I'm obviously annoyed at this point, but I still ask if there's any way he can see me today. She reluctantly says they will check with the doctor. A few minutes later she comes back out and says the doctor can't fit me in today. I show her the ZocDoc confirmation emails (including the rescheduled appointment email for today), and I also asked her, "If I *did* have an appointment last week and I missed it, why didn't you call me?" She then explains that they canceled their contract with ZocDoc and that she's not even sure how I booked an appointment here. Beautiful. Now I understand that sh*t happens. Things get messed up. Technology and booking issues do happen. Fine. But it's the absolute rudeness and general "It's not our fault, it's yours" attitude that really upset me. Had they sincerely apologized from the start and were actually nice about it, I might have just rescheduled and had been on my way. Basic human kindness. It goes a long way. Dr. Kahn may be a great urologist. But his staff (along with his unwillingness to squeeze me in for a quick consultation) have a lot to learn about managing patients. read more

I can honestly tell you in my 61 years of life I have never had such a horrible experience with the doctor. Dr. con had no capacity to understand what I was feeling and how I knew that I was getting a serious infection. He insisted that I wait to remove a catheter that had gotten infected and was inside my body for three weeks. I really wasn't going to say anything but after speaking to a friend of mine who's a UC doctor he shared with me how important it is for me to tell my story, he's a GYN there's no competition. Anyway Dr. con shame shame shame you didn't listen to me you didn't care about my feelings and you didn't even explore the pain that I was in. When I ended up in the hospital for six days fortunately Dr. Hiller came in to take care of me. You were totally pathetic I am so sorry you have absolutely no bedside. read more

My experience with Mr. Kahn was so bad that I filed a complaint with the California Medical Board. I would avoid him and his office like the plague. The following is a portion of the letter I sent to the Board: My appointment with Mr. Kahn was scheduled for August 27, 2009 at 13:00. To my surprise, I noticed when I signed in that there was another client scheduled, signed, and present for the SAME TIME SLOT AND PHYSICIAN (Mr. Kahn). I asked if there was a mistake or if I was confused about my day/or time of visit. The answer was: "no, this is normal". After 25 minutes I was seen by Mr. Kahn who never apologized, acknowledged, or explained the delay. Furthermore, I believe that the only reason I didn't wait longer was because I noticed the "double booking" at the time of sign in and I approached the front desk at 13:15 to inquire about the delay. On September 17, 2009 I called Mr. Kahn in response to a phone message he had left inquiring about my decision regarding the surgery. I proceeded to tell him about my experience with him, Mr. Sharlip, the office, and how it pertained to my decision. Mr. Kahn raised his voice and became increasingly confrontational over the phone with statements such as: "what do you know?"; "are you a doctor?" and "what's the point of this conversation?" In addition, when I mentioned that I was writing a letter to notify my primary care and referral physician of the incidents, his answer was "that won't make a difference". I am filling this complaint in hopes that it will make a difference - I believe that the practice of knowingly double booking for financial gain is detrimental to patient care and the trust between physicians and the community they serve. In addition, the conduct of Mr. Kahn over the phone is reprehensible and unbecoming of his chosen profession. More importantly, I sincerely hope that the practice of maximizing profit at the expense of patients is not something that the Medical Board takes lightly. read more

I don't think it's easy for a urologist to get a lot of reviews here (who wants to talk about their problems "down there"), so I feel compelled to give Dr. Kahn a review since I was very satisfied with his help. For context, I'm not generally a huge fan of doctors. A lot of them are pretty disrespectful of patients and our medical system seems to be set up to maximize patient inconvenience, so I don't think I'm an easy grader for doctors. The situation is that I had to be rushed the the E.R. with extreme abdominal pain on Sunday. The pain subsided and, after some tests, I was diagnosed with kidney stones and released. On Monday I called around for an appointment with a urologist and Dr. Kahn's office was able to squeeze me in on Tuesday. Anyway, I just saw Dr. Kahn today and he was helpful, empathetic, courteous, told me what I needed to know and was not annoyed that I'd done my reading and had some specific questions for him about the likely cause and future program to prevent recurrence, even though we won't start working on that until I finish passing my first stone (the E.R. did a C.T. scan that shows a few more). Yes, as a patient who got squeezed into a full schedule, I had to wait a fair amount of time in his waiting room, but under the circumstances I didn't mind at all. And, yes, they made me fill in forms with information that they already have because doctors' offices haven't yet figured out how to use computers and databases. Also, he is not under contract with Blue Cross/Blue Shield and probably a lot of other insurance plans, so depending on your plan, you may pay a lot for him yourself. I've already used up my out-of-network deductible, so I'll probably be getting most of it paid back by my insurer. The leading alternative for a urologist that is on my insurance plan is the urology practice at UCSF. Their voice mail system instructed me to have my doctor fax my information to them and then they'd contact me within 2 business days to confirm receipt of my file and call me within 7 business days to discuss whether they'd be willing to set up an appointment for me at some undetermined future date. I'm sure they do excellent work, all the doctors at UCSF seem very qualified, but they can go screw themselves. I'm not waiting more than a week to find out when and if they may deign to favor me with an appointment. This is an example of the kind of behavior that makes me not like many doctors. read more

Dr. Kahn was great. The next time I get a kidney stone(which I hope is never), I'm heading over to see him.

If you're going to have an old man grab your nuts, make sure it's Dr. Kahn. I went in after having symptoms of testicular cancer and Dr. Kahn was thorough, had a great bedside manner, and spent the time to explain everything to me in detail. In the end it turns out I was just working out too hard :) read more

I've not even stepped foot in the door and already I'm not feeling it. Dr. Kahn was recommended by my primary care provider. I called for an appointment and was told there are no appts. for NEW patients until October 10. REALLY? I took the appointment, but will be looking for another doctor that can see me sooner... who wants to be in pain for forty days? read more

I called this morning at 9:30 a.m. to reschedule Monday's appointment with Dr. Kahn. The receptionist told me the doctor would call me back. Having not heard anything, I called again at 2 p.m. I was transferred and then told that Dr. Kahn wouldn't be able to see me until November. There was something that wasn't too clear but sounded pretty much like I was being told that Monday would have been my lucky day with him. Chance gone. If I hadn't called back, I suspect Dr. Kahn's office wouldn't have called me at all, and that someone probably would have wondered where I was on Monday. Fortunately, I was able to book with another urologist who has a far better trained office than Dr. Kahn's. read more

Dr Kahn and the team at CPMC, Davis Campus, are true artists. My laser prostate surgery had no glitches and I am a new man. Extremely competent group. read more

Dr Kahn may be a great urologist provided you can make contact. His back office is among the worst I have ever experienced. They are unreachable, border line rude and pick up the phone one in 10 ten times and when you get through to them, they make you feel like they are doing you a favor. Unfortunately this affects the perception of how you are going to be treated as a patient.... read more