Some people just don't have quality customer service anymore. I guess the owner thinks being rude…read moreand nasty to people will bring in more business but I doubt the work is even subpar. 10/10 do not recommend.

They diagnosed my problem very quickly that others could not thank you. I'm going back for oil…read morechange tomorrow.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Avoid Jay Barker's Auto Repair. I brought my car to their shop three different times for the exact…read moresame issue -- "Engine Power Reduced," loss of acceleration, and oil pressure warnings -- and each time they failed to fix it. After paying a total of $1,711.84, the problem always returned within days (3 days, then 14 days, then less than 24 hours). They also lied about dates and claimed the car came in for "three different problems," which is completely false -- it was the same issue every time. Their invoices lacked detail, and they ignored the written list of symptoms I left in the car. The second shop I went to finally fixed the issue and provided detailed notes showing what should have been done the first time. When I filed a complaint, Jay Barker's Auto Repair even claimed they "did not know" I was having these issues, which makes no sense since their own receipts list "Engine Power Reduced." After three failed repairs and misleading statements, I refused to return -- three strikes and you're out.

Some months ago I asked folks on the neighborhood discussion page for recommendations for auto…read morerepair. Jay Barker was the consensus favorite. They did an excellent job repairing my car quickly. When my daughter needed major repairs on her car the quote she got at another repair shop was excessive. I suggested Jay Barker where she not only got a reasonable price but also had the car repaired the same day. Their high praise by customers appears to be well deserved.

Came in one day needing an oil change. As soon as I told them what I needed gave me a quote for the…read moreoil change that was very nice. They installed the oil filter correctly and changed the oil extremely quick and left with a wallet with cash still inside. would definitely recommend to people needing anything from an oil change to replacing the entire motor.

Very good service and handled my truck with care in mind. Installed the heat shield on my starter…read morefast and correctly. The mechanic named Scott in particular was outstanding.

John is a life saver. He was able to come out and help us when nobody else could. He was kind,…read morecourteous and did everything he could to help us. His number is set in my phone for the next time I have car issues. I can't recommend him enough.

Scheduled services about 5 times over the past year and he hasnt showed up not once. Im not sure…read morewhat happened but he use to be pretty reliable but now definitely false promises. I will say IF he shows up he usually does a good job but pricing is a bit high. About the same if not more than a regular shop prices

Went well fast good service Jonathan helped us out only person there hard worker. Favor for favor…read morehelped us out with the price. Got us almost half price.

This guy is a thief. I called him to change my alternator. He said it will take an hour or two. He…read moreshowed up on time. After two hours, he wasn't able to take it off. He told me he needs to go and grab a special tool from somewhere. Never came back and he stole my engine mount. For five hours, I have been calling him and he giving me excuses that he was arrested or something. He refused to return the engine mount. He left my car open with all screws on the floor. He made me miss my work because this is the only car I have.