Mike Smith and his crew - especially Joe - did a fantastic job on my two vehicles that had AC…read moretrouble. Both cars were back on the road within 24 hours with ice cold air ! Can't recommend them enough !

I've been a client of Mike Smith Firestone for decades, and one thing stays true - service is their…read morebusiness and they take pride in it. He fit me in yesterday to install a new battery in my old vehicle with a very dead ten year old battery. Unfortunately, I had an accident in my driveway, while climbing into the cab of the insurance company provided tow truck. Fell up the metal grate steps and gashed my leg. It seemed like a minor scrape, so we continued to Mike's. The damage was a bit worse than a mere scrape, so I asked Mandy, Mike's office person, if she had a bandaid. She took one look and got out the big first aid kit. She cleaned and bandaged the wound and urged me to visit urgent care on my way home. That is service far above the expected, and just shows the caliber of people associated with Mike Smith Firestone. Mike has even fit in emergency service on the car of a friend who was visiting from another state, making her car safe to drive home. Many years ago my car was leaking oil in the parking lot at work after an early morning oil change. Mike himself drove to my place of work and fixed it on the spot. I highly recommend Mike Smith Firestone. Though I did buy my new tires there, they are much more than tires.

The staff here always take time to Listen and help find…read moresolutions. They offer great advice and quickly resolved any issues and concerns with all my vehicles. The skilled mechanics and tire experts are usually able to fix it same day and usually the same hour!

Avoid this shop, very untrustworthy in my opinion. Plenty of better options out there.read more

I wanted to buy 4 tires. They said you only need two tires…read more I said, "I want to buy 4 tires." They said "They you don't need 4 tires . you only need two." I only bought two tires.

I found Brenzel when I was in the market for a used car and wanted to get independent inspections…read morefor the vehicles I was interested in. They got me in the same day both times I brought cars in and did a quick but comprehensive inspection of each one based on their checklist of about 50 items. They pointed out a few issues with each vehicle and the likely failure/necessary maintenance timing and approximate pricing to fix each one, as well as their opinion on each car versus asking price/mileage/age. Both of the folks I spoke with were friendly and knowledgeable. Although I had never been to this mechanic before, they treated me like I was a longtime loyal customer. The inspections were priced very fairly, in my opinion--$60 as of fall 2025--and their evaluations helped me negotiate an excellent purchase price. I won't hesitate to bring my vehicle to be serviced here in the future, whether it's for a simple oil change or a more complex issue.

Looking for a reliable auto shop that won't break the bank? Rockford Auto is your go-to spot! With…read morereasonable prices and 4-star quality work, they make car maintenance a breeze. Whether you're coming in for a routine check-up or more complex repairs, Rockford's team has you covered with top-tier service. And here's a bonus: they offer a wide assortment of car products and services that might just surprise you--so you might leave with more than what you came in for! Tucked away across Dixie Hyw is East Rockford Lane off Dixie Highway, it's easy to overlook, but trust me, this place is a hidden gem. The shop's unassuming exterior doesn't do justice to the quality and care happening inside A fun fact about Rockford Auto? It's been serving the local community for over two decades, starting as a small repair shop in the owner's garage. Over the years, their commitment to great service at affordable prices allowed them to grow into the full-fledged operation they are today. If you're in the area and need reliable auto work, make Rockford Auto your next stop. You'll get quality service and maybe even find a few extra goodies for your ride!

My family has been dealing with Fred and Allen for over 16 years and they have always treated us…read moreright. They explain everything before they start the work and send us riding with confidence of a job well done.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

This has been the worst experience I've ever had getting my car fixed. My alternator was replaced…read moreby Darryl's tire service March 11 and it had to be replaced again June 29 and now it needs to be replaced again today December 16. This would be the third alternator in nine months. Instead of resolving the issue and taking care of things I was assaulted by the receptionist and told to take my case to court. Under no circumstances would I recommend using this place for anything car related whatsoever.

THIS PLACE ROCKS!…read more Seriously, throughout my 10 years as a car-owner, I have NEVER received such incredible service, prices, and kind attitudes when having my vehicle serviced, as Darryl's offers. They are one-of-a-kind rarity in the auto service industry, and they should be loudly applauded! Positive affirming quotes and expressions don the surfaces of the waiting room- making you feel warm and fuzzy about getting your car worked on. The prices are reasonable, and I have NEVER felt that I was being ripped off. Even once when they found nothing wrong with my boyfriend's car, they did not charge him a dime! New and used tires, alignment, oil change, etc. They don't work on everything, but they do A LOT! They even re-attached my dangling muffler! SUPPORT LOCAL BUSINESSES- EVEN IN CAR REPAIR/WORK! So call ahead (502.568.2440) and find out if they can help you!

The only place I would take my cars for repairs. They have serviced our cars for more than 13…read moreyears. They frequently recommend NOT to make repairs that would not make sense or that can be safely deferred. I would not take my cars anywhere else.

This is my first time using this business. It was recommended by another auto repair shop who was…read moreunable to fix our car. They didn't have the available means and thought it would need to go to a dealership for repairs. The dealership (we tried four) couldn't get us in for weeks. SMI was able to accommodate us within a few days. The workers here were very quick, professional, and didn't try to get us to spend unnecessary money. Prices seemed extremely reasonable. They have great communication. They have earned our future business, and I look forward to working with them again (although hopefully not soon).

I will not use Reece any longer. History of mechanics not knowing how to fix an issue, extremely…read moreoverpriced, trying to return vehicle with problem not resolved, getting vehicle back with additional problems that were not there prior to their "service." And similar to other reviews, getting treated like I'm crazy, it's not their fault, they did not cause additional issues, etc etc. Do not recommend and will not be using any longer. And I live in the neighborhood. Hate to have to go somewhere else that is inconvenient but can't stand the treatment from this shop any longer. And the drain it puts on my bank account with any small problem. Just bite the bullet and take your car to the dealer. At least it will get fixed correctly.

Always great service with good prices. The team never tries to over-sell unnecessarily.read more