Larry has worked on my RV a few times, and he is a pro at fixing everything! He is very thorough…read moreand makes sure that I'm totally satisfied with his work before he leaves. Bayou's prices are very competitive with all of the mobile RV services in the area.

From the owner: We provide professional, top tier quality work. We perform on site mobile RV diagnosis/repairs and…read morealso have a shop to accommodate larger repairs. With 25 years experience in the industry, we will properly diagnose and repair your RV to get you back to on the road! Insurance claims and extended warranty work welcomed.

These guys are great! I had a laundry list of things to get done on my RV, some big and some small…read more However, they tackled every item efficiently and got me back on the road pretty quickly. I also had a mechanical issue (outside of their scope) that caused me to have to leave my RV parked in front of their shop for a few days. They were more than happy to accommodate the inconvenience. I got the feeling that they really cared about me / their customers. They obviously want to run a profitable business, but they are not trying to squeeze every dollar out of their customers, they simply want happy customers. And they accomplished that with me!

Being new to the RVing world, we Came to Premiere RV looking for advise on selecting the right car…read morefor our "toad". Being a certified Tiffin/powerglide serice center was also great to know. Billy's knowledge and expertise was invaluable. He saved us thousands of dollars by rigging our current vehicle so it could be towed. Excellent service and tech,Blake, did outstanding work on our coach and truck. This a top notch company.

This is not the same business from 10yrs ago, I recently had RV repaired there. I was not given a…read morewritten estimate for repairs, which I was promised when I gave deposit,only verbal estimate I allowed them to speak with my insurance carrier, which was a mistake. When I FINALLY was called to pick up the vehicle, 6 MONTHS, my bill was 45% more,SHOCKED After paying the bill, I spoke to the manager about the situation and he had no reasonable explanation. Don't Walk Away! RUN

Driving our Dutch Star through Texas, we were side swiped by a semi near Beaumont which left us…read morewith driver side mirror hanging by a wire and damage to the driver side of the RV. We needed help getting the parts that were hanging off put back on with new screws so we could continue on until insurance figures out how we can proceed. Called RV Collision of Louisiana & they said they could definitely help and they did!! Thank you thank you!! Your kindness and generosity are amazing! Highly recommend them. If we are still in the area when the insurance co gets this figured out, we will definitely come back for the body work!

I have a 2014 Coachman Leprechaun RV which has had problems in the past from being an older RV…read more Ricky Dietz and his guys have always done an excellent job fixing every little thing that I've had wrong, from the generator to problems with the awning, slides, a/c, refrigerator, skylight seals, and other problems over the years. They always back up their work and are certified to fix any problems. I would highly recommend them!

I took my rv there to have it washed, waxed and detailed. I asked Rick for an estimate of this and…read moresome other work on my rv. I had to go back or call three times before he gave me an estimate. I felt the estimate was much too high. He told me they had already washed the rv. I told him to only to do the washing, waxing and detailing. When I picked it up the wash job was good,but the wax job was bad and they had not detailed the outside at all. The windows were all streaked and the wheels dirty. When I brought this up to them Rick told me detailing was not Included. The written estimate in his handwriting does include detailing. In my opinion Rick is not honest and should not be taken at his word. A terrible experience. Total price was above estimate.

Great RV dealership. Great service. People are all amazing to deal with. Highly recommendread more

Highly recommend, Derek was easy to deal with. We knew what we wanted and contacted three…read moredealerships with Gauthier's being the furthest from our home. I told each dealer the same thing. " here is the model I want, I'm comparing prices and getting three quotes. Please give me your best price." The closest dealership (who I was hoping to do business with) gave me their price which turned out to be over $1000 more then the quote I got from Gauthiers. Sice they are close to my home I told them they were really high and to please sharpen their pencil. They took another $250 off and said that any lower they would lose money which is BS. The second dealer quoted me MSRP and said if I gave them a $500 non refundable deposit and bring in my lowest quote they would beat it. Really! I'm not playing those games. Bottom line, don't waste your time, call Gauthier's first and take the drive. With three dealers within 30 to 60 minutes of my house I chose to drive two hours to deal with Gauthier's. So far it's been a pleasure. Can't wait to pick up our new Rockwood tomorrow. Don't shop for your RV in the Berryland while whistling Dixie with your Dad and Paw Paw. Go to Gauthier's first.

Terrible service department. Nice people, just not good at getting things done. Sales not much…read morebetter. Gave some bs excuse as why the price went up even though we had a signed contract when we ordered it.

In 2021, I bought a new Keystone Raptor 5th wheel from Primeaux in mid May…read more 1. My license plate didn't go to my address. They had to re-order it and it didn't arrive until July 20. 2. Emily, my sales rep, told me multiple lies: 1. That there were 3 AC's installed on my RV. We negotiated the price BEFORE I realized that there were only 2 2. My AC (that I had to pay extra for) would be installed when I picked it up. It was not 3. A wifi gateway was available to go with my winegard air 360 and it would be installed when I picked it up. On May 10, she told me she was getting a price on it, but I never heard back from her. Not only was it not installed, but I found out that she never ordered it, then she told me that they could not do that and that I would have to order it and install it myself. 4. That I would receive a complete walkthrough of every working function of my RV, and pointed out specific things that they would show me. I was only shown half of those at walkthrough. 5. On May 19, I asked for a total price on purchasing the RV, along with installation of AC and gateway. She told me that she was out of the office, but that she would check with Rebecca. I didn't hear back from her. 6. On May 21, she told me I was scheduled to have my ac installed while I waited on June 11. Said it would only take an hour. That did not happen. 7. On May 22, she told me there was a mixup on the paperwork and that the gateway was not ordered, and that she would send me the info about it. She never sent anything. I asked that she remedy that situation before I came in on July 22, but didn't hear back. 8. On May 25, I texted her to call me. I wanted to get the gateway problem fixed, but she didn't call me. 9. On July 6, I texted her that my RV had been in service for almost 4 weeks and that virtually nothing had been done. She told me that she sent an email and would call me soon. I never received a call. 10. On July 7, I texted her asking if she had heard from them. She said that she hadn't heard yet, but were supposed to call her back that day. Since that date, I have not ever heard back from her. 3. My fridge quit working one week after I got the RV. I brought it in for warranty work on July 11 and told them I believed it was a bad circuit board. It took 3 weeks to get a diagnosis. A week later, I found out that the part had still not been ordered. 4. I called to talk to the service manager on July 6. The receptionist said he would call me back. He didn't. When I called on July 7, he's not in the office. 5. When I call Nancy with questions about what's going on with all of these issues, she says she will find out and call me back. But she never answers my questions, even when she does call me back. She quit on July 7. 6. I talked with Jessica at 1:30 on July 7 about all of my issues and she said she would talk to someone in charge and they would call me. Steven called me twice in the next few days, explaining how it was all Nancy's fault and that she had quit. July 12-called at noon for Steven. Out to lunch. Was told he would call me when he got back. Never returned my call. July 19, still hasn't called me back. In July 14 I called to talk with Steven. He was out. Talked with Casey. He told me my board for my fridge was on order and my ac parts were there, but couldn't give me any other info July 19th 10:15 am called for update. Was told Danny, my new service rep was with a customer and would call me back. Had to call him again at 2:30. Finally got him to run down my list with me. First time! Parts for ac and fridge are in. Cannot fix tires, gutter, or soft spot. Talked to Jessica. She said they will deliver my license plate on 7/20, and they did. July 22- I went to Primeaux service and finally met Danny. He went through each of my items on my ticket with me. He said that all of my parts were in, except for the grommet on the rear gate. Then he told me that my RV was 8th in line. He quoted me over $600 plus labor for the gateway, which I refused. My AC and circuit board still haven't been installed (Aug 4) Rebecca- did my financing and warranty. She was great. Johnny- did my walkthrough at pickup on May 21. He was unfamiliar with my RV. He had to figure out how most things worked, which took way too long. Then, because the workday was ending, he hustled me out and ended the walkthrough before it was complete. He was completely nice, but his lack of knowledge of my particular RV resulted in a ridiculous waste of time. He even told me that my gateway had been installed. I didn't find out until I left that it was not there. Emily was my RV expert. She was very nice and a good salesperson, but lied to me repeatedly and was awful after she got her money. Stephen- great at first, but didn't deliver or follow through Jessica Brinkhaus?- got my license plate for me and always followed through when she said she would do something.