Called for service and was told it was hoing to be an est. 45. minute wait. At 45 mins, I called to…read morecheck on status and was told they only had 1 driver and couldn't provide a new ETA... when i asked if itd be another 20 minutes, she didn't know. I wanted to be realistic and asked if I should cancel and she didn't really say much. I didn't realize Longview had Lyft. I canceled the ride with Uptown and got a Lyft that arrived in 15 minutes. Lots of wasted time, especially after I shared with Uptown that it was an urgent request to go to the hospital. I was looking for a realistic time, not to be strung along. It felt like going into a nail salon and they say it's a 15 min wait-15 minutes later, your'e told another 5 minutes 3 more times so you won't leave....knowing its prob another 30 minutes. Disappointing.

Not only did they take two and a half hours to come and pick me up now they're out of business they…read morewere the only taxi company for Longview Washington and now they're gone that's probably because of the way they worked which was hardly at all .

Doesn't answer phone calls wouldn't recommend calling in an emergency since they don't return Calls…read moreeither

Simply cannot say enough Positive Things about the Absolute Best Service I received today!!…read more Not only did the driver pick me up at my campsite in Silver Creek, he took me to the Urgent Care center near the hospital which saved me five hours of waiting time... Additionally, when he picked me up for the return trip, he was entirely patient with the further delay at the pharmacy. Hero of the Day Award

Claimed they were the only service in town and said 45 minutes to an hour. NOT!read more

Let me start off by saying I cannot recommend this business nor will I ever patronize them in the…read morefuture. The attached photo which is a taxi voucher from St John's Hospital where I had been a patient for 10 days recovering from a severe illness. Linda Main from St Johns as you can see by the time put the call in for a pick up at 3:08pm and was told by the female dispatcher they would pick me up at the ER entrance between 4:00 - 4:15 pm, no problem. The CNA wheeled me downstairs a little before 4pm and at 4:30 I said she might as well get back to her duties that as the ride was prearranged they must be running late and I'd be okay, so she left. Now it's 4:45 pm with no Owl in sight and the hospital security guard was walking by so I asked if he'd call them for me to see what was going on. Thankfully he placed the call on the speakerphone or I might have thought he was exaggerating just a bit with how rude the dispatcher was. She claimed no one from St Johns called her and they never prearrange rides from the hospital and to pick me up I was looking at a wait time of at least another 1 1/2 hrs and then proceeded to hang up on him. Have to say we were both taken aback with how unprofessional the dispatcher was. The guard found Ms Main in her office and she was able to rebook the ride with Uptown taxi using the same voucher. Uptown said 10 - 15 minute wait, acceptable, they made it to pick me up in 10 minutes.

If you have a little amount of dollars take a bus instead.the more new employees they get for…read moreemployment to drive customers to their destination the more money they taking from you especially if they talking with you throwing you off from the meter..I use to tip them now I barely called them..the only taxi in town I recommend a bus or walking instead of dealing with lucky taxi..it's hard to survive in this world n having lucky taxi steal the extra money u have it's not worth calling them unless u got it like that

The owner picked me up and drove me all the way around kelso to my destination that was straight up…read morethe road. To get more money? Can some please start a respectable taxi company? And he crowed about how his business was the reason uptown AND owl taxi shut down (even though both were closed at least 2 weeks before saw Lucky Knights on a search) regardless, competition is healthy for business as it promotes growth. This guys got an ego issue. But he's all we got for now. I'd recommend it just for the show. Talk to him...see what I mean.