Very friendly staff. This location stays well stocked and neat. Employees are always willing to…read morehelp and suggest products. The rewards program is great and they always have deals going all year long. Quality products and a very nice selection and variation of scents.

I went to their River Oaks location and everything was in a disarray. They didn't have bags or…read moreprices for items and the lines were long, needless to say that I was getting annoyed. However, Shanice was more than helpful when my friend and I were ready to check out. She was upbeat and even recommended an amazing hand soap fragrance I love. I work in customer service and rapport is everything to me. She made the experience of shopping in a disorganized store worth it. Go Shanice!

I've been coming to this location for years--literally since I was a teenager first starting out…read morewith my hair--and it's truly been a staple in the community. A big part of that is thanks to Alexis. Since she joined the team, she has consistently gone above and beyond in every way. She's not only incredibly knowledgeable about hair and the products offered, but she also has an exceptional way of making every customer feel comfortable and cared for. Alexis never pushes products in a way that feels forced or uncomfortable. Instead, she offers personalized, informed suggestions that genuinely help. She remembers returning customers, their hair types, how their hair reacts, and what actually works for them. That kind of attention to detail and care is rare--and it's what sets her apart. Personally, Alexis has helped me over a dozen times--probably closer to two dozen--and every experience has been amazing. I've also witnessed how she treats other customers with the same thoughtfulness, professionalism, and warmth. Even after moving out of the area, I still choose to return to this location largely because of her. She's a true asset to your company and someone who absolutely deserves recognition, a promotion, or a raise. I just want to express my sincere gratitude for the incredible service she provides and make sure it's clear how much she contributes to the positive reputation of this location. If Alexis ever weren't here, I genuinely don't think I'd continue coming. She's that important--and I hope she's acknowledged for the value she brings every day.

Customer service cool but double price and stupid sales For instants the radio say 50% off you get…read moreinto the store is 50% off certain items on certain days of the week and East they have a different item of course it's nothing that you will wanna buy

I highly recommend this med spa! Dr. Hasan is the very best. He has helped me so much. He cares…read moreabout his patients, takes his time to understand their needs and concerns, and goes above and beyond to get the best results. I have been his patient for over a year now and I am so thankful for him. He has changed my life!! I've never felt better. If you want a doctor who is kind, patient, and determined to help you, choose Dr. Hasan. You will not be disappointed

I have been going to this spa for a few months now and I really love Dr.Hasan he is such a caring…read moredoctor . I am in healthcare myself so knowing that I can have a doctor like Dr Hasan to listen and really care about my cosmetic concerns is amazing. I would definitely recommend that if you want cosmetic treatment Dr Hasan is the doctor for you.

The staff and doctor are very friendly. My main complaint is that Dr. Hoffman rushed through the…read moreappointment wth me. I spent at most 2 minutes with her. I understand that she has many patients back to back, but the least she could have done was sit down. I did not go back for a follow up appointment because I did not want to pay a $40 copay for her to see me for only a couple minutes.

Been going to this beauty supply store since I was a kid and a lot has changed overtime. There are…read morecertain products in there that you will have to bite the bullet and purchase even though it may be overpriced. Definitely compare prices and ask if they could match it. Majority of the stuff in there is unreasonably priced and marked up like crazy. I go here as the last resort if I can't get it elsewhere. Definitely speak up because there have been price differences at their other locations meanwhile, the items are consistent in each store. A lady brought up this discrepancy at the front about the hats being $10 in Merriville, but six dollars in Gary and they decided to honor the price that was lower at their other Gary location.

They always order my wigs when asked woman in wig department is helpful owner is nice .Thanks lalaread more

worse customer service I've ever dealt with I will never be returning... where is attitude did not…read moresolve the problem or care to try to solve the problem. I will never refill any prescription at that pharmacy and I would advise anyone to go anywhere but there terrible

Horrible service. There have been multiple occasions where I am stuck 20+ minutes in the drive…read morepharmacy to pick up important medications. I understand people take the covid tests in the walgreens drive thru. But after they take it, they should park somewhere else and wait until their results are ready. Instead of making the drive thru line ridiculously long. There needs to be a change because at this point it is getting ridiculous.

I had a great experience at the Ulta the other week. I stopped in here with my dad to get a present…read morefor my sister, and we were having trouble looking for the KBeauty product she wanted. I asked an associate for help and she ran all over the store with us trying to help us find it. We finally did and she made me feel better I couldn't find it because they've changed up where everything had been, and was really great about it all. Definitely went over and above to help and it was very appreciated.

In the last two years, I have been visiting this location when I am in Highland, IN. They make…read morethings convenient when placing an order online for pick up. Staff is helpful and friendly and even when there is a line, it goes pretty fast. I love to peruse their clearance section where I always find some good buys there. They have a beauty salon that I would like to inquire to see if they do African American hair. I will be placing an order soon with the gift card I got for Christmas as I have alot of items in my favorites from Fenty that I want to get. Keep up the good work Ulta. Thank you.

Have lived in the area almost 20 years. I know employees…read morecome & go, but a few years back, new employees came and it hasn't been the same since, so I quit going there. I do still pick up prescriptions but that's only because they have the drive thru. If I get Omar... it's a great experience. Anyone else it depends who it is. I picked up a prescription this past Friday 5/24, and got a "here you go" when she handed me the prescription. Here you go? Thank you isn't the phrase we say anymore? Like.. I said... hit or miss. If you "miss". You get some of the rudest employees ever!

They would not accept a $50 gift card purchased from their store because their machines were unable…read moreto read it. Mind you this card was unused and I called the number on the back which verified the balance and played it on speaker. Kathy the manager had no sympathy for the situation and forced me to use another method for payment. The items I was planning on purchasing were essential items for my wife and 5 day old daughter and it's a shame that nothing could be done to rectify the situation. I will be escalating this complaint to the better business bureau as it's completely unethical for a business to not accept their own gift cards with a verified positive balance.