Jeremy went above and beyond the call of duty in finding me a part I needed for my broken shower…read moredoor. I could not find it anywhere, even online, but somehow he tracked it down for a very reasonable price! This company is a real boon to our town, and you can be sure you are in good hands if you hire them.

I would highly recommend Mitten Glass in Traverse City. Jeremy was very nice to work with and…read moreexceeded our expectations. We ordered glass shower doors and seedy glass for our kitchen cabinets for a new home. My husband was going to install the shower doors and Jeremy was very kind and said he would talk my husband through the installation process if needed. Well, as it turns out the doors came in, Jeremy called and said he would deliver them for us (for a nominal fee, (which was totally worth it) and that his guys could install for us if time allowed. They came out on a snowy day and did a great job installing and were very professional and nice. The seedy glass looks great in our cabinet doors, which Jeremy installed as well. All in all it was refreshing to deal with such a nice man, business and employees and that they actually did what they said and went above and beyond.

Came in for a small crack in my windshield, 30 minutes I was out the door with a fixed windshield…read more Friendly staff, worked well with my insurance, highly recommend

We just had new shower doors installed by Twin Bay Glass. I absolutely love this company. Their…read moreemployees are so professional and the work is above my expectations. I would recommend them to anyone looking for glass services.

A really cool little home decor place - they sell all sorts of stained glass decorations,…read moreornaments, and other unusual home decor items, plus some furniture pieces. My cousin bought a number of items here when we visited the store...

I have bought several sun catchers and each piece is unique and beautiful . I live in Florida and…read moreevery time I visit my home in Grayling I travel to Houghton Lake and I pick up quite a few of them. I just wish I could order pieces from my home and so do my neighbors. They are just stunning and when the sun hits them my house lights up with all colors and shapes. What beautiful artistry these ladies perform

Very positive experience throughout the entire process. We had a cracked two-pane window we wanted…read moreto replace. Steve replied the same day to my phone call and we set a date for him to come by and look at the damaged window. He was here on time and quoted a price that was significantly lower than another estimate. I received an order form by email the next morning which I signed and returned it immediately. New window arrived in less than two weeks and the installer (a very nice fellow and efficient worker whose name I don't have) installed the new window in less than 30 minutes. He then made sure the window and surrounding frame were very clean. We would absolutely use Glass Guru again.

We live on a golf course and as happens, some awesome golfer got a hole in one, through my window!…read moreI called the Glass Guru to replace my dual pane window, he came out promptly to measure for replacement, sent me an estimate which I quickly signed and returned and then, nothing. We have not heard back at all. I have called NUMEROUS times the past 2 weeks and have had ZERO communication from him. I dont even know if he's still alive. Very disheartening. At this point I'm worried, but I have to call someone else. I would recommend you do the same

Asked them to quote a shower door installation. They came, took measurements. Then NOTHING. No…read morecall, no quote. When I called, they said they'd check it out and get back to me. Again, NOTHING. Called again, couldn't even find a record of my calls or their visit to my house to do the measurements. What an incompetent, inconsiderate, uncaring bunch of losers. I don't care if they consider my job too small for them, just tell me.

They installed a shower door replacement for us. The measurements were perfect. Unfortunately for…read morethe installers, the old door was glued in beyond belief and the job required diligent, persistent, careful adhesive removal. Not only did they tackle it as if it wasn't a problem, the new installation is perfect. Not the first time we've used them, they have always been great. Maybe the 1-Star Bruce M from San Francisco confused my wonderful local glass shop with the San Francisco City Glass. Hey Bruce, next time you're in Cadillac you're invited to see my shower door! LOL

Sabrina is an amazing artist who creates whatever you can envision. I have purchased many items…read morefrom her and would recommend anyone who wants their home to have the attention to detail that will be appreciated for years to come!! Really great at what she does! If you want it in glass...she can make it

I live in Traverse City, Michigan. I dropped off my "Exterior" window due to a single pane…read morebreakage on a Tuesday. I was told it would be ready on Thursday or Friday and they would give me a call. Friday afternoon about 4pm I called to see what was going on since we were going to have rain over the weekend. No answer even though they are open till 5pm, I guess the weekend is more important than a customer! I did not get a call and could not leave a message. I looked on the their website and they are open till noon on Saturday. Drove over and they are CLOSED. Website is for shit! Talked with the call center on Saturday and they told me the window was ready on Friday, but no call so I could pick it up before the rain. Monday I called and finally picked up my window. DON'T DUE BUSINESS WITH THEM. NEXT TIME I WILL USE TWIN BAY GLASS! This way I know a promise is a REAL promise!

Very responsive and did a great job repairing cottage window. Out the same day for a quote and…read morewindow delivered and installed within 3 weeks. Thank you.

Very professional and very clean work. They have a great…read moregroup from Sam on the phones to Doug, the owner, to Brian doing installs. They are the best of what you could ask for in a glass company. We have used them multiple times and they go above and beyond what I've expected. It's businesses like this that make people feel like customers still matter. I wouldn't choose anyone else.

I called Theresa at BTB Glass. She took my request. She was very professional and nice on the…read morephone. BTB Glass had my shelves quickly and within the time frame they gave me. I now have beautiful glass shelves in my new china cabinets. I would highly recommend By the Bay Glass!

BEST window cleaning company I have ever dealt with. AWESOME job, dependable, professional,…read moresparkling clean windows.

He scratched a couple places on my windows last summer…read more and blew me off when i asked him to fix he kept saying he would get back to me and never did.

I discovered a chip in my windshield yesterday and called Legends today to schedule an appointment…read more The owner scheduled me for next week, but ended up calling me back today and said that he could fit me in between jobs. Troy showed up and the job done in about 30 minutes and it looks fantastic! If you are in need of auto glass repair or replacement I would highly recommend Legends Auto Glass!

Great, quick, professional service! Came right to my door and was quick and efficient. Worked with…read moremy insurance to make the process as seamless as possible. Would highly recommend Legends to anyone looking to support local business and get great service.